NSW Ambulance is seeking an experienced Industrial Relations Specialist to join our Industrial Relations Unit within People and Culture.
Whether your background is in industrial relations, employment law, union advocacy, employer representation, workplace consulting or employee relations, we would like to hear from you.
About the opportunity
This is a unique opportunity to work at the centre of complex and high-profile industrial relations matters, influencing workforce strategy and supporting the delivery of critical healthcare services across New South Wales.
Reporting to the Director Industrial Relations, you will provide expert industrial relations advice, advocacy and strategic support across NSW Ambulance. You will work closely with senior executives, managers, unions, professional associations, and government stakeholders to manage complex workplace matters and contribute to key organisational initiatives.
This role offers exposure to significant industrial issues within a large and dynamic workforce, providing opportunities to influence outcomes at both operational and strategic levels.
Please refer to the Role Description for further information.
About you
You are a confident and commercially astute industrial relations professional with strong relationship management and stakeholder engagement skills. You thrive in complex environments and are comfortable managing sensitive matters involving multiple stakeholders.
To be successful, you will bring:
- Relevant tertiary qualifications in Law, Industrial Relations, Human Resources, Employment Relations or a related discipline, and/or equivalent professional experience.
- Demonstrated experience in industrial relations, employment law or workplace relations within a complex organisation.
- Experience working within a union, employer association, government agency, health sector, regulatory environment or legal practice is highly regarded.
- Strong knowledge of industrial relations legislation, awards, agreements and dispute resolution processes.
- Experience appearing before, instructing in, or supporting matters before industrial tribunals or commissions.
- Exceptional written communication, analytical and problem-solving skills.
- Strong negotiation, influencing and stakeholder management capabilities.
- The ability to manage competing priorities and deliver outcomes in a fast-paced environment.
How to Apply
Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.
Question 1: Describe a complex industrial relations matter you managed from start to finish (e.g. dispute, grievance, or investigation). How did you prioritise actions, manage stakeholders, and ensure a timely and effective outcome?
Question 2: Give an example of when you had to challenge a decision or course of action that posed industrial or legal risk. How did you approach this, and what was the result?
Additional Information
- NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.
- Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing.
- Eligibility lists and talent pools may be created and used to fill ongoing and temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.
- Applicants are expected to provide responses that reflect their own knowledge, experience, and understanding of the role.
- Any AI assisted content should still reflect your own capability; candidates may be asked to discuss or demonstrate examples during interview.
Conditions
- There is no entitlement to Transferred Employees Benefit (TEB) or travel allowance associated with this opportunity.
- No NSW Ambulance accommodation is provided.
Employees currently undertaking an Extended Care Paramedic or Intensive Care Paramedic consolidation periods are eligible to apply however will need to complete all training and return of service obligations before accepting any relief/acting opportunities.
- Employees currently undertaking a Special Operations Team (SOT) consolidation period are not eligible to apply for positions other than SOT positions. This includes positions offered via merit selection, transfer lists or later transfer mechanism, expressions of interest or secondments.
If you are currently a Paramedic or in a role that is covered by the NSW Ambulance Death and Income Protection Benefits (State) Award 2022, please ensure that you have sought advice prior to accepting this position. For further information please contact Paramedic Insurance via [email protected]
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Contact Information
- NSW Ambulance is committed to achieving a diverse workforce and strongly encourages applications from women, Aboriginal peoples, people from culturally diverse backgrounds, refugees, people of diverse genders and sexuality and people with a disability.
- If you are an Aboriginal Person and wish to obtain more information about applying for the role with NSW Ambulance, please contact our Aboriginal Workforce Engagement Coordinator via [email protected] or visit Stepping Up. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health.
- If you wish to discuss any adjustments to the recruitment process to present your best self, please contact [email protected]
- If you have any questions about this role, please contact Alison Phan via [email protected]
Position Title: Industrial Relations Specialist
Employment Type: Permanent Full-time
Salary Range: $132,236 - $150,222 per annum + Super + benefits (Health Mgr Lvl 3)
Location: Sydney Olympic Park
Application Close: Midnight on 12 July 2026
