Product Control Officer
Copper Refinery
Townsville, Queensland, Australia
Ref. No. 6120
Copper Refineries are currently seeking suitably qualified applicants for the role of a Product Control Officer to join the CRL Technical Team. This is a residential, Monday to Friday 40 hour roster, offering the balance of challenging, meaningful work and the opportunity to return home every day. You will work closely with frontline teams and leaders to embed safe work practices, drive improvements and influence positive safety culture outcomes.
About Townsville Operations
Located on the coast of tropical North Queensland, Glencore’s Townsville Operations are a critical link in our fully integrated supply chain. Our operations include Copper Refineries Pty Ltd — one of the world’s leading electrolytic copper refineries — and Glencore Port Operations at the Port of Townsville, which serves as the export gateway for North Queensland resources.
At Townsville Operations, safety is at the heart of everything we do. We foster a culture built on professionalism, accountability and continuous improvement, where people are supported to do their best work without compromising health or wellbeing.
Your Benefits:
Competitive remuneration with 13% superannuation (Staff role)
Access to Glencore Rewards including health insurance discounts, retail offers, and salary sacrifice options
Employee Referral, Recognition & Reward programs
Leadership development programs, Ambassador Programs and unrivalled career pathways
The lifestyle advantage of a residential role in Mount Isa
About the role
We are lookingfor a motivated person to join us in the role of Product Control Officer within the Metallurgical team. Reporting to the Superintendent Metallurgical Process, this position will require you to work in a small team managing the production reporting, quality control and preparation for dispatch of copper cathode from the Copper Refinery.
Key responsibilities:
Maintaining the production database including the loading and amendment of customer orders
Planning and coordinating the transport of copper cathode with our transport partner
Weekly and monthly stock count and reporting
Daily copper cathode production reporting
Weighing and strapping of copper cathode bundles
Quality control and quality assurance of copper cathode prior to transport
Liaison with multiple teams including commercial, production, maintenance, and laboratory
Experienced Required
The ideal candidate will bring a minimum of two years’ experience working within a logistics, stock management, or planning environment, with a demonstrated ability to manage inventory systems and support operational requirements. They will have experience working with data, particularly within Microsoft Excel, and be comfortable identifying and resolving discrepancies. A strong attention to detail is essential, along with the ability to communicate effectively and collaborate with stakeholders to solve problems. The role requires someone who can adapt to changing customer and operational demands, take ownership within a small team, and maintain a proactive approach to safety while being physically capable of working outdoors for a significant portion of the day.
Qualifications and Skills required:
Minimum 2 years’ experience in logistics, stock management, or planning
Intermediate to advanced Microsoft Excel skills, including data management and error resolution
High level of attention to detail and accuracy
Strong communication and interpersonal skills
Proven problem-solving capability in operational environments
Ability to adapt to changing customer and business needs
Self-motivated with the ability to work independently and as part of a small team
Proactive commitment to safety and safe work practices
Physically capable of working outdoors for up to 60% of the workday
Current forklift competency (advantageous)
At Glencore, our people are the foundation of our success, and we are committed to creating a workplace where our values guide everything we do. Safety is our first priority — we never compromise on it. We act with Integrity, choosing to do what’s right even when it’s challenging. We take Responsibility for our actions and strive to make a positive impact. Through Openness, we communicate honestly and encourage meaningful dialogue. We embrace Simplicity, focusing on what truly matters and avoiding unnecessary complexity. And with Entrepreneurialism, we welcome new ideas and continuously seek better, safer and more efficient ways of working.
If you share these values and are ready to contribute to a team that is committed to excellence, we encourage you to apply and be part of our journey at Glencore Copper Refineries.
Don’t just take a job, secure a career and help build the future of our region. today.
Applications Close: 17th of July
