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Senior UX/UI Designer

Transport For NSW -
Mascot NSW

Apply Now

Job Details

Permanent | Full-time
$137,551 - $154,055 a year
7 days ago

Qualifications

Web accessibility
Research
Responsive web design
Usability
Agile
Figma
Communication skills
Analytics

Full Job Description

Organisation/Entity: Transport For NSW
Job category: Projects

Job location:
Sydney, NSW, AU, 2020

#job-location.job-location-inline { display: inline; }
Job reference number: 106585
Employment type: Permanent Full-Time
Salary range: $137551.0-$154055.0
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You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.

Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.

In this role, you'll:

Deliver high-quality UI designs including wireframes, visual designs and interactive prototypes
Contribute to the evolution of the organisation’s design system, including documenting new patterns and components
Collaborate with product managers, engineers and stakeholders to understand user needs, design requirements and technical constraints
Plan and support user research activities such as usability testing and feedback sessions
Participate in design workshops and ideation sessions to refine and validate concepts
Ensure all design solutions are accessible, responsive and consistent across platforms including web, iOS and Android
Translate business goals, analytics and customer feedback into clear user stories and measurable design outcomes
Work closely with product, engineering and content teams to support agile delivery
Analyse qualitative and quantitative data to iterate designs and reduce risk in decision-making
Provide UX guidance on information architecture and content structure
Design across Transport’s customer-facing digital products (web, iOS and Android), shaping how customers plan journeys, check departures and navigate the network
Contribute hands-on to the Design System, including development of components, patterns, documentation and governance practices
Deliver design outcomes that sit at the centre of the end-to-end digital customer experience
Work within a cross-functional environment alongside Product, Engineering and Content teams, collaborating with other designers
Contribute to design input across the full lifecycle from early problem definition through to delivery and iteration

For more information on this position and business unit, view the role description and information pack

About you

Experienced in delivering end-to-end UX/UI design for complex digital products
Proficient with design and prototyping tools such as Figma and familiar with usability testing and analytics methods
Strong understanding of accessibility standards, responsive design and design system contribution
Skilled at working within agile teams and translating insights into actionable user stories
Strong understanding of platform guidelines for iOS, Android and web
Analytical, with the ability to interpret research insights and apply them to design decisions
Effective communicator with strong stakeholder collaboration skills
Able to balance user needs, business goals and technical constraints
Demonstrated expertise using Figma and applying responsive and adaptive design principles
Strong commitment to accessibility aligned with WCAG standards
Applies design thinking to translate complex problems into clear and testable solutions
Ability to think in systems, ensuring consistency across features and platforms
Focus on user-centred design across journeys such as trip planning and fare understanding
Tertiary qualifications in a relevant discipline, or equivalent experience

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Thursday 25th June 2026

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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