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Digital Product Designer

Aussie Broadband -
Melbourne VIC

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Job Details

Full-time
4 hours ago

Benefits

Annual leave
Parental leave
Employee assistance program

Qualifications

Web accessibility
Web development
Research
UI design
Adobe XD
Usability
UX
Sketch
Figma
Analytics

Full Job Description

Passionate about designing digital experiences customers love? Join our Digital Products team to create intuitive, accessible, and engaging experiences across web, mobile, and apps. You’ll use insights, data, and design thinking to solve real user problems, working closely with cross-functional teams to deliver seamless, user-centred solutions.

This is a permanent, full-time role.

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer , supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday.

Join us as we continue to grow and make a mark as the 4th largest telco in Australia!

Why work for Aussie?

Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!

Our fantastic culture lives and breathes our values:

Don't be ordinary, be awesome
Think BIG
No bullsh*t
Be good to people
Have fun

We are proud to be a B Corp Certified company , which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.

We care about our community through our Pledge 1% commitment , sponsorship programs and our paid staff community service leave offering.

But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine .

The good stuff

26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
Discounted internet up to the value of $109 per month
20% off our Mobile services
Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more
Celebrating you! With monthly rewards and recognition
Internal training and resources for you to continue to learn, grow and achieve your career goals
Yearly allowance for amazing Aussie merch
Fitness Passport for access to multiple gyms and pools across Australia

Let’s talk about you

To be successful in this role you will possess:

1+ years' experience in UX/UI Design within a commercial, digital, or agency environment
Experience in customer experience, design research, and co-design practices
Proficiency in Figma (preferred), Adobe XD, or Sketch
A strong portfolio demonstrating user-centred design and problem-solving capabilities
Understanding of web development fundamentals and how digital products are built
Ability to translate customer insights, research, and analytics into effective design solutions
Knowledge of inclusive design principles and accessibility standards (WCAG)
Experience with telco products/services and design systems is advantageous

How will you support our “Why?”

Design intuitive, seamless digital experiences across web, mobile, and app platforms, balancing user needs, business goals, and brand standards
Use customer research, analytics, and journey mapping to identify pain points and uncover opportunities for improvement
Create wireframes, user flows, prototypes, and high-quality visual designs that are responsive across all devices
Collaborate closely with product managers, developers, and stakeholders to validate ideas, test solutions, and deliver user-centred outcomes
Support usability testing and use feedback and data insights to continuously optimise the customer experience

Ready to join?

Hit the apply button to submit your application and our fantastic team will be in touch!

Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.

If you have any questions, get in touch today with our team at [email protected]

Just a heads up, we can’t take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out!

Apply Now

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