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Fleet Breakdown Triage Operator

Linfox -
Laverton North VIC

Apply Now

Job Details

Full-time
$150,000 a year

Qualifications

Microsoft Word
Microsoft Excel
Mechanic experience
SAP
Electrical systems
Computer skills

Full Job Description

Job no: 762768
Work type: Full time
Location: Laverton North - VIC - Australia
Applications close: 31 Jul 2026 11:55 PM AUS Eastern Standard Time

Fleet Breakdown Technical Specialist (Office Based)

For senior Heavy Vehicle Diesel Mechanics ready to step off the tools
Average earnings circa $150,000 + super

Location: Laverton North Service Centre
Roster: Rotating fortnightly shifts

5:00am to 1:00pm (including Saturday half day on the morning rotations)
10:00am to 8:00pm

Shift loadings:

30% mornings
18% afternoons

Trade qualification as a Heavy Vehicle Diesel Mechanic is essential

Sick of the physical grind but not ready to leave the industry?

If you are an experienced Heavy Vehicle Diesel Mechanic who knows your stuff and is starting to think about longevity, this is a genuine opportunity to step off the tools without stepping away from your trade.

This role is office based, phone driven, and technical. You will not be turning spanners, but you will be making the calls that matter. Your experience becomes the job.

With shift loadings, this role works out to around $150,000 plus super per year.

About Linfox

At Linfox, together anything is possible. We deliver essential goods and natural resources for Australia’s largest companies across retail, healthcare, government and defence. Our national fleet is critical to everything we do, and we continue to invest heavily in safety, technology and operational excellence.

The role

This position sits within our national breakdown support team and is designed specifically for senior mechanics.

You will be the first point of technical decision-making when trucks break down across the country. Using your mechanical judgement, telematics data and systems, you will diagnose issues, determine the level of response required, and coordinate the right repair pathway.

This is not a scripted call centre role. There are no generic answers. You are paid to think, assess risk, and make sound technical calls.

You stay close to the industry, the fleet and the technical work, without the physical wear and tear.

What you will be doing

Diagnosing and triaging heavy vehicle breakdowns nationally using your trade knowledge
Assessing safety risk, severity and operational impact to prioritise response
Interpreting telematics and fault data to identify likely root causes
Providing clear technical direction to drivers, workshops and repairers
Coordinating repairs across Linfox service centres and approved external vendors
Ensuring all decisions align with safety and compliance requirements
Documenting actions and outcomes in fleet and maintenance systems

What we are looking for

This role suits a calm, experienced mechanic who can make confident technical decisions without seeing the truck in front of them.

You will bring: • Heavy Vehicle Diesel trade qualification (essential)

Strong knowledge across engines, driveline, electrical and electronic systems
Experience dealing with breakdowns and fault finding under pressure
Confidence communicating with drivers and repairers
The ability to manage multiple jobs and prioritise effectively
Solid computer skills (Excel and Word required, SAP highly regarded)
Exposure to heavy vehicle telematics highly regarded
Flexibility to work the rotating roster

Why experienced mechanics choose this role

Step off the tools while staying technically relevant
Protect your body without walking away from your trade
Earn strong money with shift loadings
Be trusted as a technical decision-maker, not just a pair of hands
Work with modern fleet technology and telematics
Join a highly experienced national team that values real workshop knowledge
Access career development, mentoring and internal progression
Enjoy Linfox benefits across travel, dining, health and wellbeing

Inclusion at Linfox

Linfox is committed to a diverse and inclusive workplace. We welcome applications from people of all backgrounds, identities and experiences. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Employment checks

Successful candidates will be required to complete pre-employment checks, including a criminal history check and full medical with drug and alcohol screening.

Ready to use your experience without destroying your body?

#LI-RM2

Apply Now

Refine Your Search

computer operator jobs in victoria

Fleet Breakdown Triage Operator

Stores & Supply Officer

Registered Nurse - Clinical Nurse Educator

Nurse Unit Manager - EDP Mental Health

Head Chefs, Cooks & Kitchen Staff | Outback Spirit Tours

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