In-Demand Web analyst Jobs

ERP Application Support Analyst
Hamilton Island Enterprises —Sydney NSW
- Full-time
- Management
- Computer Science
- ERP systems
- Work from home
12h
Senior Projects / Implementation Consultant - MYOB Acumatica
Kilimanjaro Consulting —West Perth WA
- $120,000 - $130,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- ERP systems
- Travel reimbursement
Quick Apply
21h
Penetration Tester / Security Engineer
Red Piranha —Perth WA
- Management
- Customer service
- Administrative experience
AI Engineer / Data Scientist (Agentic AI) | Manager/Senior Manager
PWC Australia —Sydney NSW
- Azure
- Research
- Master's degree
- Parental leave
5d
Group Manager-Analytics
WNS Global Services —Sutherland NSW
- Full-time
- Data analysis skills
- SQL
- AWS
Quick Apply
Salesforce Marketing Developer
Accenture —Melbourne VIC
- Full-time
- Salesforce
- SQL
- Analysis skills
Principal Product Manager - Discovery & Onboarding(Exchange)
Crypto.com —Sydney NSW
- Full-time
- Remote
- Mechanic experience
- SQL
- Product management
- Health insurance
- Annual leave
Quick Apply
Senior Software Engineer
Ippon Technologies —Melbourne VIC
- Full-time
- Hybrid work
- AWS
- Agile
Quick Apply
Salesforce Marketing Cloud Developer
Accenture —Melbourne VIC
- Full-time
- Salesforce
- SQL
- Analysis skills
Change Delivery Manager
Auto & General Holdings —Toowong QLD
- Analysis skills
- Agile
- In-person
- Parental leave
- Employee discount
Quick Apply
Senior Software Engineer (.NET Developer)
Ippon Technologies —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Agile
Quick Apply
UX & Service Design Analyst
Silverchain —Australia
- Full-time
- Remote
- No degree
Database Administrator
TAFE NSW —Australia
- $116,219 - $125,157 a year
- Full-time
- Azure
- Databases
- Administrative experience
7d
Cyber Threat Analyst - Global Threat Operations
LevelBlue LLC —Australia
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- Education
Quick Apply
5d
Head of Mobile App & Web
Telstra —Australia
- Full-time
- APIs
- Leadership
6d
Technical Analyst
MUFG Pension & Market Services —Australia
- Hybrid work
- Systems design
- Microsoft Office
- SQL
- Parental leave
- Employee assistance program
Career Returners Program
FDM Group —Australia
- Full-time
- APIs
Head of Mobile App & Web
Telstra Business Technology Centre Perth South —Australia
- Full-time
- APIs
- Leadership
6d

More jobs to discover

Find similar jobs that you might be interested in.

Senior Projects / Implementation Consultant - MYOB Acumatica
Kilimanjaro Consulting —West Perth WA
A degree in Information Systems, Business Technology, Business Administration, or a related field *An accounting qualification or appropriate experience in…
$120,000 - $130,000 a year
Quick Apply
21h

I want to receive the latest job alert for web analyst

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

web analyst jobs near

Senior Software Engineer jobs in Melbourne VIC

Application Support Analyst jobs in Sydney NSW

Salesforce Developer jobs in Melbourne VIC

Automotive Engineer jobs in Melbourne Vic

Senior Software Engineer jobs in Sydney Nsw

Software Engineering, Internship jobs in Perth Wa

Senior Software Engineer jobs in Brisbane Qld

Civil Engineer jobs in Queensland

Salesforce Developer jobs in Canberra Act

Devops, Software Developer, Internship jobs in Melbourne Vic

Business Developer Manager jobs in Sydney Nsw

Property Developer jobs in East Melbourne Vic

Change Manager jobs in Geelong Vic

Change Manager jobs in Canberra Act

Change Manager jobs in Melbourne Vic

Change Manager jobs in Adelaide Region Sa

Building Manager jobs in West Melbourne Vic

Case Manager jobs in Craigieburn Vic

Application Support Analyst jobs in Melbourne Vic

Intern, Business Analyst jobs in Perth Wa

ERP Application Support Analyst

Hamilton Island Enterprises -
Sydney NSW

Apply Now

Job Details

Full-time
12 hours ago

Benefits

Onsite gym
Work from home

Qualifications

Management
Computer Science
Incident management
Supply chain
ERP systems
SQL
Analysis skills
Bachelor's degree
ITIL
Usability
POS
Problem management
Application support
SaaS
Communication skills
Information Technology

Full Job Description

ERP APPLICATION SUPPORT ANALYST | Sydney (St Leonards)

Are you an experienced applications specialist who loves solving problems, improving systems, and helping teams work smarter?

Join Hamilton Island’s IT team as our ERP Application Support Analyst, based in our Sydney office at St Leonards, supporting and enhancing our enterprise-wide TechnologyOne ERP platform - the digital backbone of one of Australia’s most iconic island destinations.

This is your chance to play a key role in optimising critical business systems that keep our resort running smoothly — from Finance and Supply Chain to Enterprise Asset Management (EAM) — all while contributing to an environment that values teamwork, innovation, and continuous improvement.

Why you’ll love working with us

Convenient St Leonards location close to transport, cafés, and amenities
Work from home every Friday for the perfect work-life balance
Be part of an exciting digital transformation across one of Australia’s leading resort operations
Supportive and collaborative culture within a values-led organisation
Free on-site gym and subsidised fitness classes
Discounted accommodation, tours, and dining on Hamilton Island
Career growth and professional development opportunities across the wider Hamilton Island Group

Where you’ll make an impact

Reporting to the Business Application Support Manager, you’ll provide both functional and technical support for Hamilton Island’s TechnologyOne ERP system. You’ll work closely with business teams, IT specialists, and vendors to ensure system stability, maintain data integrity, and deliver a seamless user experience. You’ll be at the centre of our ERP transformation, helping drive the transition to TechnologyOne CiA (cloud/web), optimising business processes, and supporting automation and integration initiatives that enhance operational efficiency across the resort.

Job responsibilities

Provide Level 1 and Level 2 support for Technology One ERP modules, addressing user incidents, service requests, and system errors within agreed SLAs.
Investigate and resolve data, configuration, and integration issues between Technology One and related systems (e.g. POS, PMS).
Manage user access, security, workflows, and process rules according to business policies.
Monitor ERP system health and performance, proactively identifying and addressing issues or escalating to vendors as needed.
Perform and document data uploads, imports, and catalogue updates while maintaining data quality.
Support automation, reporting, and optimisation initiatives across ERP modules.
Participate in UAT for upgrades, patches, and new feature releases; coordinate with vendors or internal teams to deploy changes.
Maintain accurate support documentation, FAQs, knowledge base articles, and change logs.
Support post-implementation reviews and embed improvements into BAU operations.
Investigate root causes of recurring issues, recommend process improvements, and participate in continuous improvement of system usability and business processes.
Provide occasional after-hours support during major releases or incidents as required.

What we’re looking for

You are a proactive, detail-oriented applications professional who thrives on solving problems and making systems work better. You combine strong technical and functional knowledge of ERP systems with a passion for helping people use technology effectively. You’re equally comfortable diving into data and configurations as you are collaborating with finance, supply chain, or asset teams to understand their needs. You take ownership of issues, communicate clearly, and bring a continuous improvement mindset to everything you do.

To be successful, you’ll need

Bachelor’s degree in Information Technology, Computer Science, Business Systems, Accounting, or a related field (Essential)
2+ years’ experience in an ERP or application support role within a complex business environment (Essential)
Hands-on experience with Technology One (Finance, Supply Chain, EAM, or similar ERP systems) (Essential)
Familiarity with ITIL incident management, problem management and change management processes (Essential)
Understanding of data integrity, system integrations, and database concepts (SQL experience advantageous) (Essential)
Experience with Technology One SaaS platform (Desirable)
Exposure to Supply Chain Management, understanding of Procure-to-Pay, Inventory, and Procurement processes (Highly desirable)
Knowledge of service management frameworks (e.g. ITIL) (Desirable)
Experience with system upgrades, integrations, and module implementations (Desirable)
Exposure to hospitality, tourism, or service industry environments (Desirable)
Technology One module certification or ERP-related accreditation (Desirable)

Skills and Attributes

Professional presentation and service-oriented demeanour
Strong written and verbal communication skills
Strong analytical and troubleshooting skills
Self-starter with a collaborative, proactive approach
Ability to work under pressure and manage competing priorities
Enthusiastic, adaptable, and committed to continuous learning

About Hamilton Island

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders - make your next career move one to remember. Apply now!

Apply Now

Refine Your Search

web analyst jobs

ERP Application Support Analyst

Senior Projects / Implementation Consultant - MYOB Acumatica

Penetration Tester / Security Engineer

AI Engineer / Data Scientist (Agentic AI) | Manager/Senior Manager

Group Manager-Analytics

Salesforce Marketing Developer

Principal Product Manager - Discovery & Onboarding(Exchange)

Senior Software Engineer

Salesforce Marketing Cloud Developer

Change Delivery Manager

Senior Software Engineer (.NET Developer)

UX & Service Design Analyst

Database Administrator

Cyber Threat Analyst - Global Threat Operations

Head of Mobile App & Web

Technical Analyst

Career Returners Program