In-Demand technical analyst Jobs in brisbane qld

Service Desk Analyst
Bolton Clarke —Brisbane QLD
- Full-time
- Computer Science
- Microsoft Office
- SQL
- Health insurance
- Employee assistance program
3d
Senior Data & Insights Analyst (12 m contract) - South Bank, QLD
Leisure —South Bank QLD
- Up to $140,000 a year
- Contract
- Finance
- Master's degree
- SQL
- Health insurance
- Parental leave
Business Analyst
Thiess —Brisbane QLD
- Full-time
- Hybrid work
- Construction
2d
Principal Business Analyst
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
4d
Senior Business Analyst
Bolton Clarke —Brisbane QLD
- Full-time
- Analysis skills
- Health insurance
- Employee assistance program
2d
Identity and Access Management Analyst
Icon Group —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Access
- Analysis skills
- Parental leave
2d
Product Service Consultant
Caterpillar —Brisbane QLD
- Weekend availability
- Azure
- Management
- Computer Science
3d
Coordinator, AI Transformation
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Organisational skills
- SharePoint
- Agile
- Work from home
4d
PKI Senior Developer (Jellyfish)
Accenture —Brisbane QLD
- Full-time
- On-the-job training
- Parental leave
Financial Analyst
Cadence Connect —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- AI
1d
Senior Analyst (Energy/Techno-economics/Decarbonisation)
AECOM —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- Bachelor's degree
- Health insurance
- Parental leave
Consultant | Management Consulting 1
Hatch —Brisbane QLD
- Microsoft Excel
- Engineering
- Research
Quick Apply
11d
PAM Senior Developer (Delinea)
Accenture —Brisbane QLD
- Full-time
- Management
- APIs
- On-the-job training
- Parental leave
Senior Developer
Auto & General Holdings —Toowong QLD
- DevOps
- SQL
- AWS
- Work from home
- Parental leave
Quick Apply
Identity Senior Developer (SailPoint IdentityIQ)
Accenture —Brisbane QLD
- Full-time
- APIs
- On-the-job training
- Parental leave
Service Delivery Manager | Brisbane
Deloitte —Brisbane QLD
- Management
- DevOps
- Business development
- Parental leave
13d
Product Owner
Auto & General Holdings —Toowong QLD
- Management
- Communication skills
- Work from home
- Parental leave
Quick Apply
HSM Senior Developer (Thales Luna / YubiHSM)
Accenture —Brisbane QLD
- Full-time
- APIs
- On-the-job training
- Parental leave
Senior Cost Analyst | Infrastructure
Turner & Townsend —Brisbane QLD
- Full-time
- Management
- Engineering
- Microsoft Office
Quick Apply
Pricing Analyst
Auto & General Holdings —Toowong QLD
- SQL
- Work from home
- Parental leave
Quick Apply

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technical analyst jobs near brisbane qld

Service Desk Analyst

Bolton Clarke -
Brisbane QLD

Apply Now

Job Details

Full-time
3 days ago

Benefits

Health insurance
Employee assistance program
Gym membership
Salary packaging
Insurance services

Qualifications

ITIL Certification
Computer Science
Incident management
Microsoft SQL Server
Microsoft Office
SQL
Analysis skills
Bachelor's degree
IT support
Communication skills
Information Technology

Full Job Description

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

About the Role

As a Service Desk Analyst, you will provide Level 1 and 2 technical support for Bolton Clarke’s local and wide area network environments. You will resolve application and hardware issues, escalate complex problems as needed, and ensure the integrity and performance of network resources. Your role will include documenting solutions, updating self-help resources, and configuring new technologies.

Responsibilities include:

Resolves Level 1 and 2 incidents and requests related to application software or hardware from identification through resolution, escalating to support specialists when necessary.
Ensures data integrity within the service desk system by accurately categorising all incidents and logs. Monitors and reports on hardware, software, and network resources to maintain high performance and security.
Documents resolutions, updates self-help resources, and contributes to the creation and maintenance of knowledge base articles.
Adheres to information technology support and service delivery standards, policies, and procedures, while identifying and recommending modifications and improvements.

About You

To be successful in this role, our preferred candidate will have:

Bachelor’s degree required; Information Technology, Computer Science is preferred. Any other related discipline or commensurate work experience considered.
Minimal experience in service desk support, including troubleshooting and resolving technical issues for end-users is preferred.
Information Technology Infrastructure Library (ITIL) Certification is preferred.
Experience in technical incident management and resolution is preferred.
Proficient in Microsoft Office, Microsoft SQL (Structured Query Language), Web Based Technologies, Trouble Shooting and Incident Management skills.
Excellent Communication, Planning and prioritisation and Analytical Communication skills.

Why Work For Bolton Clarke:

Excellent work/life balance with shifts that suit your personal needs

A caring team environment with strong clinical and allied health support
Career progression and development opportunities
Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
Private health insurance and gym discounts
An Employee Assistance Program for staff and family

Apply Now: Our application process takes 10 minutes to apply, please follow the below link to start your application.

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Troy Groves ([email protected])

Apply Now

Refine Your Search

technical analyst jobs in brisbane qld

Service Desk Analyst

Senior Data & Insights Analyst (12 m contract) - South Bank, QLD

Business Analyst

Principal Business Analyst

Senior Business Analyst

Identity and Access Management Analyst

Product Service Consultant

Coordinator, AI Transformation

PKI Senior Developer (Jellyfish)

Financial Analyst

Senior Analyst (Energy/Techno-economics/Decarbonisation)

Consultant | Management Consulting 1

PAM Senior Developer (Delinea)

Senior Developer

Identity Senior Developer (SailPoint IdentityIQ)

Service Delivery Manager | Brisbane

Product Owner

HSM Senior Developer (Thales Luna / YubiHSM)

Senior Cost Analyst | Infrastructure

Pricing Analyst

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