In-Demand & customer service coordinator Jobs in brisbane, qld

Care Partner Clinical | Registered Nurse
AVEO —Cleveland QLD
- $120,000 a year
- Full-time
- Customer service
- Care plans
- Communication skills
- Health insurance
- Parental leave
Quick Apply
14d
Service Coordinator
VAE Group —Darra QLD
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance program
- Employee discount
Quick Apply
1h
Service Coordinator
VAE Group —Darra QLD
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance program
- Employee discount
1h

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Care Partner Clinical | Registered Nurse

AVEO -
Cleveland QLD

Quick Apply

Job Details

Permanent | Full-time
$120,000 a year
14 days ago

Benefits

Health insurance
Parental leave
Company phone
Employee assistance program
Referral program
Insurance services

Qualifications

Customer service
AHPRA registration
Home care
Driver Licence
Care plans
Communication skills

Full Job Description

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.

Location: Aveo Retirement Communities – Ormiston & Cleveland, QLD
Opportunity: Permanent full-time (with vehicle)
Reports to: Regional Home Care Manager

The Opportunity

Aveo Care at Home delivers tailored care through the government-funded Support at Home program, helping older Australians live independently in their own homes. As a Care Partner (Clinical), you will manage a caseload of consumers (~45), providing support and guidance to access services, and promoting Aveo as a home care provider. You will spend your day in residents’ homes to develop personalised plans, coordinate services, and ensure residents receive the ongoing support they need. Our Care Partners are strongly supported by a team of Home Care Administration Officers, with high-quality SaH systems in place to ensure consumers are well supported in their Aveo home.

Your Impact

Meet with prospective Aveo residents/consumers and their families to understand and assess their needs
Provide tailored information on care services and funding options available
Establish home care plans, ensuring supports are in place as required
Prepare and maintain records, documents and reports as required
Deliver excellent customer service to residents, families, staff, management, visitors and external health professionals
Liaise effectively with external service providers who provide care within the community
Promote Aveo Care at Home services by holding community events, assisting with the transfer of home care packages and providing support throughout the My Aged Care journey

Why Aveo?

$120K package (base + super) + Aveo vehicle, laptop, phone and all systems training provided
Make a genuine impact in a highly rewarding, resident-facing role
Ongoing support from our highly experienced Care at Home team
Paid Parental Leave and Purchased Annual Leave options
Two (2) additional 'All About Me' leave days per calendar year
Employee Referral Program and Employee Assistance Program
Discounts to Health Insurance and Retail & Leisure partner providers

What you’ll bring

Current Registered Nurse AHPRA registration
Prior experience in the home care or community care industry (e.g. Case Manager, Care Coordinator and/or exposure to My Aged Care or ACAT)
Solid understanding of the Support at Home program (or previous CHSP or HCP knowledge).
Excellent customer service, technology and communication skills
Self-motivated individual with a practical and professional approach to case management
Drivers License and two (2) COVID Vaccinations (required)

Who we are

As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by The Living Company, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver seamless experience for our 10000 residents across 60+ diverse communities nationwide. We're a dedicated group of over 1000 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

What's next

Apply now and take to first step in Bringing your Passion to life! We are ready to welcome you.

Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation. We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are.

Quick Apply

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& customer service coordinator jobs in brisbane, qld

Care Partner Clinical | Registered Nurse

Service Coordinator

Service Coordinator

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