In-Demand Technical support Jobs in Sunshine, Vic

ICT Product Manager: Digital Evidence Management Systems
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Agile
- Leadership
- Communication skills
9h
Service Desk Analyst
Parliament of Victoria —Melbourne City Centre VIC
- $81,496 - $90,227 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- Communication skills
4h
Technical Assistant/ICT Classroom Support
Victorian Government —Melbourne VIC
- Full-time
- Customer service
- Communication skills
1d
Senior Service Desk Engineer
Starboard IT —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Communication skills
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ICT Project and Systems Lead
Victorian Government —Melbourne VIC
- $128,635 - $140,849 a year
- Full-time
- Budgeting
- Leadership
- Communication skills
11d
Dynamics 365 CE Senior Technical Support Consultant
Fusion5 —Melbourne VIC
- Full-time
- Azure
- AI
- Communication skills
Quick Apply
Senior Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- Customer service
- Work from home
- Free food
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Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Director, Service Delivery Support (ICT systems)
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
6d
IT and online digital services support
EMC Technologies —Melbourne VIC
- Management
- Marketing
- EMR systems
Supervisor, Technical Customer Support, Residential Energy
Tesla —Cremorne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Senior Systems Engineer - Intergrated Product Support (IPS)
World Kinect Corporation —Melbourne VIC
- Full-time
- Management
- Maintenance
- Analysis skills
Installer Support, Technical Specialist
Tesla —Cremorne VIC
- Full-time
- CRM software
- Microsoft Office
- Communication skills
7d
Customer Service Desk Lead (Technical)
Semtech —Melbourne VIC
- Full-time
- CRM software
- Salesforce
- Engineering
ICT and SCADA Engineer
Hatch —Melbourne VIC
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Principal Technical Account Manager (ISV), ANZ Enterprise Support
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
12d
IT Support Technician
Microcel —Port Melbourne VIC
- Up to $50 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
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7h
Service Desk Analyst
Victorian Government —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- Communication skills
3h
ICT Product Manager: Digital Evidence Management Systems
Victoria Police —Melbourne City Centre VIC
- Full-time
- Agile
- Leadership
- Communication skills
8h

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ICT Product Manager: Digital Evidence Management Systems

Victorian Government -
Melbourne VIC

Apply Now

Job Details

Full-time
$142,790 - $191,084 a year
9 hours ago

Qualifications

Agile
SaaS
Leadership
Communication skills
Design patterns

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $142,790 - $191,084

Grade: VPS 6

Occupation: IT and telecommunications

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/20047252

About the role:

Victoria Police's Continuous Improvement, Uplift and Technology (CIUT) function delivers critical technology services and digital capabilities that support more than 22,000 employees across the state. This role sits within the Intelligence, Investigation and Analytics (II&A) team.

Reporting to the Group Manager of II&A, the role will be delivering technology solutions. The Product Manager - Digital Evidence Management Systems will focus on creating a modern easy to use system to make interview recording, reviewing and sharing, easier and faster for our police as well as introduction of features that decrease the running cost and administrative burden.

The newly created role will support the interview capture technology and the systems that support it. Our current technology uses fixed digital; cameras and portable units to record interviews in-field and at the police station. The systems then publish the interviews to physical media and cloud services, the Product Manager role will work to maintain and upgrade the technology and services in line with the product roadmap.

We value diverse experiences, perspectives and communication styles, and encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse communities, people with disability and members of LGBTQIA+ communities.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

Create and maintain a product roadmap and vision to improve the users experience with the managed applications.
Create strong working relationships with the other product managers, project managers, team members and vendors.
Establish effective working relationships with stakeholders in the organisation and at other agencies.
Represent Victoria Police at relevant government and industry forums and negotiate and influence external stakeholders.
Prioritise the initiatives in your space to maximise the value of the applications.
Ensure that the product enhancements in the space are delivering value.
Manage and provide leadership and direction to a multi-disciplinary team of professional technical and administrative staff to ensure high quality service delivery.
Actively participate in the agile delivery community; sharing and re-applying skills and knowledge and bring in best practice across the organisation and government.

About You:

The successful candidate will ideally have the following skills and experience:

Tertiary qualifications in Information and Communications Technology or related experience in the discipline.
Experience with Cloud platforms and software as a service or managed service providers.
Communication skills with a variety of stakeholders.
Knowledge, understanding and experience with integrated IT design patterns.
Advanced knowledge and thought leadership in agile ways of working and embedding an agile culture.

Further Information:

One (1) x full-time, ongoing position available.
This position is located at Victoria Police Centre, 311 Spencer Street, Docklands.
The successful applicant will be required to undergo National Security Vetting, achieve and maintain a security classification as determined by the Department Head. To achieve this, applicants must be an Australian Citizen.
The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
We expect our people to foster a safe and inclusive environment where their behaviour and attitude reflects, builds upon and pro motes a positive and collaborative workplace that respects the culture and values of Victoria Police.

Your application must include:

Resume;
Completed application form – the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement.

Applications close midnight, Monday 7 September 2026.

Please Note: All applications will need to be submitted through one of the following platforms: Victorian Government careers website (Careers.vic). Applications will not be accepted via other platforms or email.

For further information, please contact: Travis O'Brien on (03) 8335 7603 or [email protected].

We welcome applications from people with disability and aim to support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process (including an alternate method of submission of the application), please contact VPS Recruitment via email [email protected] or on (03) 8335 6004.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.

Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate.

In alignment with the principle of self-determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowerment, equality, and equal participation across all areas of the organisation.

We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an informed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work.”

If after reading this, you're not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click the apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you.

Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps

Applications close Monday 7 September 2026 at 11.59pm

Posted

25 August 2026

Apply Now

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