In-Demand Account coordinator Jobs in Parramatta, Nsw

Senior Medical Receptionist & Practice Administrator
Familywise Medical Practice —Castle Hill NSW
- From $29.45 an hour
- Part-time
- Management
- Administrative experience
- Clinic
Quick Apply
19h
Lead Maintenance Coordinator
NSW Department of Communities and Justice —Parramatta NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Maintenance
- Communication skills
- Employee assistance program
17h
Customer Service Coordinator | Banksmeadow NSW
CEVALogistics —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Customer service
- Disability insurance
- Parental leave
1d
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Two Palms Media —Darlinghurst NSW
Business Development Manager
Wiley —Sydney NSW
- Full-time
- CRM software
- Sales
- Salesforce
Branch Manager
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Airfare Specialist
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Luxury Cruise Specialists
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Agricultural Youth Initiatives Event Manager
Royal Agricultural Society of NSW —Sydney Olympic Park NSW
- Weekend availability
- Sales
- Microsoft Office
- Administrative experience
- Employee assistance program
- Employee discount
8d
Enterprise Account Executive
Gartner —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
- Health insurance
- Annual leave
Frequent Flyer Points Advisors & Consultants
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Reward Travel Team Manager
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Strategic Account manager
Lupo Digital —Sydney NSW
- Full-time
- Google Suite
- Management
- SQL
- Work from home
Senior Facilities Manager
JLL —Sydney NSW
- Maintenance
- HVAC
- Cleaning
Senior Facilities Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Maintenance
- HVAC
- Cleaning
Quick Apply
senior social media manager
Two Palms Media —Darlinghurst NSW
7d
Senior Event Delivery Lead
Jomablue Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- Google Suite
- Salesforce
- Microsoft Office
Quick Apply
4d
Sales Team Leader
Firstclass.com.au —Sydney NSW
- $100,000 - $150,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
HubSpot Technical & Web Developer
Lupo Digital —Sydney NSW
- Full-time
- Sales
- APIs
- Time management
- Annual leave
Service Technicians
Otis —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel

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Senior Medical Receptionist & Practice Administrator

Familywise Medical Practice
Castle Hill NSW

Quick Apply

Job Details

Part-time
From $29.45 an hour
19 hours ago

Qualifications

Management
Administrative experience
Medical receptionist
Medical administration
Analytics

Full Job Description

About Us

Familywise Medical Practice is a well-established, busy general practice serving the Castle Hill community. Our team of GPs, nurses and allied health professionals deliver high-quality, patient-centred care to families and individuals across the Hills District. We're a mixed-billing practice that values a positive team culture, professional development and staff who take pride in keeping the practice running smoothly.

The Opportunity

We're looking for an experienced Senior Medical Receptionist ready to step into a hands-on hybrid role — combining frontline patient care with dedicated practice administration support.

This permanent part-time position (2 days per week, approximately 16 hours) offers genuine variety, real responsibility, and the chance to become a trusted long-term member of our team.

We need someone flexible and willing to increase hours to cover the reception team during peak leave periods. This isn't a casual short-shift fill-in — we want someone who genuinely gets to know our practice, our people and our patients.

What Makes This Role Different

Genuine variety — meaningful admin and operational work alongside reception
Work directly with the Practice Owner and Office Manager
Involvement with Cubiko practice analytics and data-driven operations
A pathway to increase hours and become the go-to team member during busy periods
Supportive team in a well-respected, established Hills District practice

What You'll Do

Day 1 — Senior Medical Reception

Manage patient bookings, cancellations and appointment schedules
Answer and triage incoming telephone enquiries
Patient check-in, check-out and account processing
Process Medicare, private, DVA and WorkCover patient accounts
Manage incoming correspondence, referrals and documentation
Maintain accurate patient demographic information
Support doctors, nurses and allied health practitioners
Handle complex or sensitive patient interactions professionally
Monitor appointment books and identify booking or workflow issues
Mentor and assist junior reception staff
Ensure reception procedures and privacy requirements are followed

Day 2 — Practice Administration & Operations

Provide administrative support to the Practice Owner and Office Manager
Run and interpret Cubiko practice analytics reports — appointments, billing, provider activity and clinical metrics
Identify trends, flag issues and present data summaries to management
Maintain practice policies, procedures and administrative documentation
Assist with staff rosters, leave records and timesheet administration
Maintain staff files, registrations and mandatory training records
Monitor outstanding tasks and follow up to completion
Assist with recruitment administration and staff onboarding/offboarding
Coordinate contractors, maintenance and service providers
Maintain office and practice supplies

Billing & Accounts

Review and follow up outstanding patient and third-party accounts
Assist with Medicare billing, rejected claims and DVA/WorkCover reconciliations
Investigate billing discrepancies and escalate to management

WHS, Accreditation & Compliance

Act as the practice WHS Coordinator — maintain registers, conduct safety inspections, manage incident reports
Share Fire Warden / Emergency Coordinator responsibilities
Assist with RACGP/AGPAL accreditation — documentation, audits, policy reviews, staff training records
Monitor CPR and mandatory training expiry dates
Maintain patient feedback and complaints records and follow up agreed actions

Quality Improvement

Identify and implement improvements to reception workflows and internal systems
Support quality-improvement activities and new procedure implementation

What We're Looking For

Proven experience in medical reception, preferably in a general practice setting
Experience with Best Practice or similar practice management software
Exposure to or willingness to learn Cubiko practice analytics
Strong understanding of Medicare, DVA and WorkCover billing
Confidence working with data and practice performance reports
Excellent organisational, time-management and administrative skills
Strong attention to detail and ability to follow tasks through independently
Professional, confident communication with doctors, staff, patients and external providers
Understanding of patient privacy, confidentiality and general practice compliance
Flexibility to increase hours to cover team leave when required — this is essential

Highly Regarded

Previous experience as a practice administrator, senior receptionist or clinic coordinator
Candidates with a background in HR will be highly preferred
WHS, accreditation or compliance experience in a healthcare setting
Fire Warden training (or willingness to undertake)
Experience supporting a practice owner or operations manager directly

Is This You?

This role suits someone who has outgrown a standard reception position and wants more — without moving away from the clinical environment they enjoy. You see what needs to be done, take initiative, and follow things through without being asked twice. You're comfortable with data and reports, and equally comfortable managing a full waiting room.

What We Offer

Competitive hourly rate commensurate with experience (minimum $29.45/hr, MA000027 Level 4)
Permanent part-time position with genuine long-term opportunities
Friendly, supportive team in a well-run, established practice
Access to Cubiko analytics and exposure to practice management at a strategic level
Training and professional development support
Hills District location — Castle Hill, NSW

How to Apply

Please submit your resume and a brief cover letter telling us about your medical reception and administration experience, and why this role appeals to you.

Applications are welcomed from candidates genuinely interested in a long-term role and available to increase hours during team leave periods.

Applications to: [email protected]

Only shortlisted candidates will be contacted. We thank all applicants for their interest.

Work Location: In person

Quick Apply

Refine Your Search

account coordinator jobs in parramatta, nsw

Senior Medical Receptionist & Practice Administrator

Lead Maintenance Coordinator

Customer Service Coordinator | Banksmeadow NSW

INTEGRATED MANAGER

Business Development Manager

Branch Manager

Airfare Specialist

Luxury Cruise Specialists

Agricultural Youth Initiatives Event Manager

Enterprise Account Executive

Frequent Flyer Points Advisors & Consultants

Reward Travel Team Manager

Strategic Account manager

Senior Facilities Manager

Senior Facilities Manager

senior social media manager

Senior Event Delivery Lead

Sales Team Leader

HubSpot Technical & Web Developer

Service Technicians

I want to receive the latest job alert for account coordinator in parramatta, nsw

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