In-Demand Customer support representative Jobs in Murarrie, Qld

Senior Collections Officer
SilverChef —West End QLD
- Full-time
- Analysis skills
- Communication skills
- Negotiation
Quick Apply
8d
Loan Set Representative
Zimmer Biomet —Brisbane QLD
- Full-time
- ERP systems
- Senior Secondary Certificate of Education
- No degree
- Wellness program
Head of Indigenous Engagement, Amazon Web Services Public Sector - ANZ
Amazon Web Services Australia Pty Ltd —Brisbane QLD
- Full-time
- AWS
- Bachelor's degree
- No degree
Scientific Inside Sales Representative
STEMCELL Technologies Inc —Brisbane QLD
- Doctoral degree
- Laboratory experience
- Master's degree
Account Manager - QLD
Cochlear Ltd —Brisbane QLD
- Full-time
- Nursing
- Management
- Sales
Quality Assurance Engineer
Enovis —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Senior Analyst Performance
Urban Utilities —Fortitude Valley QLD
- Full-time
- Analysis skills
- Agile
- Communication skills
- Health insurance
- Parental leave
Territory Manager, Professional Sales
Wahl Clipper Global —Acacia Ridge Dc QLD
- Full-time
- Remote
- Sales
- Marketing
- Customer service
Quick Apply
GP Medical Representative (Brisbane - South)
Mayne Pharma —Sunnybank QLD
- Sales
- Analysis skills
- Health insurance
13d
Commercial Manager
Fulton Hogan —Fortitude Valley QLD
- Full-time
- Construction experience
- Health insurance
- Parental leave
Project Supervisor - Services
Coates Hire —Kingston QLD
- Full-time
- Supervising experience
- Construction experience
- Leadership
- Employee discount
Medical Sales Representative - Primary Care (GP)
Bayer —Brisbane QLD
- Full-time
- CRM software
- Sales
- Marketing
Sales Support
Air Liquide —Wacol QLD
- Full-time
- CRM software
- Sales
- Customer service
- Health insurance
- Parental leave
Biologics Sales Specialist – Dermatology (Launch Role) | Brisbane, QLD
Galderma —Brisbane QLD
- Hospital experience
- Parental leave
Sales Account Representative - Protective Coatings (QLD)
Jotun Group —Brisbane QLD
- Full-time
- Sales
- Communication skills
- On-the-job training
MR Driver
Kennards Hire —Virginia QLD
- Weekend availability
- Communication skills
- Profit sharing
- Employee discount
12d
Senior Regulatory Affairs Specialist
Enovis —Brisbane QLD
- Full-time
- Engineering
- Office
- Bachelor's degree
IT Operations Specialist
ALSTOM —Milton QLD
- Engineering
- ERP systems
- Health insurance
- Annual leave
4d
Sales Representative – Formwork & Scaffolding
Monaco Global —Brisbane QLD
- $75,000 - $80,000 a year
- Full-time
- Management
- Sales
- Engineering
Quick Apply
5d
Senior Project Coordinator
Monadelphous —Brisbane QLD
- Monday to Friday
- Engineering
- Maintenance
- Construction experience

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Senior Collections Officer

SilverChef -
West End QLD

Quick Apply

Job Details

Permanent | Full-time
8 days ago

Qualifications

Analysis skills
Risk management
Communication skills
Negotiation

Full Job Description

Introduction:
About Us:
Be part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow. We are genuinely committed to helping our customers achieve their dreams, and we’ve already invested more than $2bn in the hospitality industry globally.

We are excited about our future and we are really excited about yours!

About the Opportunity:
We're looking for an experienced and commercially focused Senior Collections Officer to join our Credit Risk & Recovery Operations team. You'll manage a diverse portfolio of complex arrears and recovery accounts, working closely with customers, legal representatives, external administrators, Collections Partners and internal teams to achieve the best possible outcomes.

Your day will include analysing portfolio risks, developing recovery strategies, negotiating resolutions and driving positive recovery outcomes. You'll play a key role in minimising financial losses, providing valuable portfolio insights and ensuring customers are supported through fair and respectful engagement.

This is a great opportunity for someone who enjoys solving complex problems, influencing outcomes and balancing customer needs with commercial decision-making.

Your key contributions include:
Managing a complex arrears and recovery portfolio to improve portfolio performance, minimise financial loss and achieve positive customer outcomes.
Negotiating with customers, legal representatives and recovery partners to resolve arrears and maximise recoveries.
Identifying, assessing and escalating portfolio risks, emerging trends and high-risk accounts to support effective risk management.
Providing timely portfolio insights and recommendations to support informed business decisions.
Strengthening customer relationships and protecting the SilverChef brand through respectful and customer-centric engagement.
Meeting individual and team KPIs while supporting continuous improvement initiatives and departmental objectives.
Supporting departmental projects and other responsibilities as required, consistent with the scope and seniority of the role.

What You’ll Need to Succeed:
5+ years of proven experience in collections, recoveries or credit, preferably within financial services.
Strong negotiation, influencing and conflict resolution skills, with the ability to achieve commercially sound outcomes.
Excellent communication and stakeholder management skills, with the ability to build effective relationships across a diverse range of internal and external stakeholders.
Strong analytical and problem-solving capabilities, supported by sound judgement and attention to detail.
Understanding of collections legislation, the National Debt Collection Guidelines and industry best practice. Eperience working with insolvency, external administrations or legal recovery processes will be highly regarded.
Strong commercial acumen, with the ability to balance customer outcomes, risk management and business objectives.

The Perks:
We offer a competitive salary and a range of flexible working options to support a positive work/life balance for all our people.
SilverChef was recognised as one of the Top 40 Inspiring Workplaces in Australasia 2026.
We invest in your personal and professional development.
We are high-growth company focused on career development for our people - 16% of our people were supported to achieve a promotion, secondment or internal move during FY2025.
We are a purpose and values-led business, where the right attitude and behaviours are valued alongside performance, creating a vibrant, positive and supportive workplace.
SilverChef is a Certified B Corp – part of a movement of businesses that balance profit with purpose.

Our Commitment to Diversity:
SilverChef provides a welcoming environment where our people can bring their authentic selves to work each day. We value diversity of culture, ethnicity, race, gender identity, nationality, age, colour, religion, disability, sexual orientation and beliefs – because diverse perspectives make for better decision-making, enhanced problem-solving and brilliantly creative teams.

Don’t miss out on this fantastic opportunity, apply now!

Quick Apply

Refine Your Search

customer support representative jobs in murarrie, qld

Senior Collections Officer

Loan Set Representative

Head of Indigenous Engagement, Amazon Web Services Public Sector - ANZ

Scientific Inside Sales Representative

Account Manager - QLD

Quality Assurance Engineer

Senior Analyst Performance

Territory Manager, Professional Sales

GP Medical Representative (Brisbane - South)

Commercial Manager

Project Supervisor - Services

Medical Sales Representative - Primary Care (GP)

Sales Support

Biologics Sales Specialist – Dermatology (Launch Role) | Brisbane, QLD

Sales Account Representative - Protective Coatings (QLD)

MR Driver

Senior Regulatory Affairs Specialist

IT Operations Specialist

Sales Representative – Formwork & Scaffolding

Senior Project Coordinator

I want to receive the latest job alert for customer support representative in murarrie, qld

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