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Data Insights Analyst

Insync Surveys Pty Limited
Melbourne VIC

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Job Details

Full-time
$80,000 - $85,000 a year
2 hours ago

Qualifications

Power BI
Microsoft Excel
Microsoft Access
Marketing
SAS
Microsoft SQL Server
Tableau
Databases
SQL
Database design
Education
Bachelor's degree
Business
Pre-sales
Marketing
Information Technology

Full Job Description

As a Data Insights Analyst at Insync you will provide technical and data-related support and advice as we build and customise client feedback and insight solutions including surveys, dashboards, reports and portals. You will work closely with project teams to ensure that we deliver exceptional solutions for our clients - helping them to understand how their customers, patients and employees are feeling about them.

Responsibilities

Deliver solutions with the features and functionality specified by the client

Advise on survey data design in conjunction with Project Manager
Organise, attend and participate in stakeholder meetings when required
Respond to client queries regarding products, services and solutions
Project manage survey build schedule
Test customisations to survey tools
Create email lists and test
Set up survey system and portals
Share knowledge of survey build requirements to assist pre-sales activities

Maintain and monitor project plans, project schedules, work hours, budgets and expenditures

Document and follow up on important actions and decisions from meetings
Ensure project deadlines are met
Determine project changes
Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
Assess project risks and issues and provide solutions where applicable
Ensure stakeholder views are managed towards the best solution for the client

Analyse data and provide insights

Report on response rates and bounce-backs
Respond to enquiries from survey participants via phone/email
Undertake data analysis, statistical analysis, validation and interpretation
Contribute to process efficiency initiatives
Undertake quality assurance testing

Manage relationships

Build and maintain strong and positive relationships with all stakeholders
Work in cooperation and collaboration with Project Managers , other DIAs and the broader business

Qualifications

Bachelor’s Degree in IT, Human Resources, Marketing, Social Sciences or Commerce preferred but other relevant tertiary education will be considered.

Must also have:

Minimum 2 years relevant experience
Excel expert with experience in data preparation including cleansing and reporting. Strong working knowledge of Power BI/Tableau will be well regarded.
Good working knowledge of modern databases, database design concepts and reporting techniques
Database skills across SQL Server and/or MS Access or similar
Extensive use of SQL commands and the SQL syntax
A strong understanding of web technologies including the use of HTML and CSS.
SAS Visual Analytics, Python and R also well regarded.

Applications close: 29 July 2026 at 5.00pm AEST

Please note, only short-listed applicants will be contacted.

Job Type: Full-time

Pay: $80,000.00 – $85,000.00 per year

Application Question(s):

How many years of Analyst experience do you currently have?
How many years of work experience do you have with Microsoft Excel?

Education:

Bachelor Degree (Preferred)

Work Authorisation:

Australia (Preferred)

Work Location: Hybrid remote in Melbourne VIC 3000

Quick Apply

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