Administration Support Officer - Contractor Escorts
Location: Ravenhall
Do you have experience in administration and coordinating site security?
Undertake a range of administrative duties, whilst coordinating contractor movements within our site
Hands-on training and development opportunities.
Full Time Opportunity. Salary $64,000 to $69,000 plus Superannuation (salary based on experience)
About The Opportunity
As the Administration Support Officer - Contractor Escorts you will provide administrative support and coordinate contractor access within a secure correctional environment, ensuring compliance with safety, security, and organisational procedures. The role supports maintenance operations through accurate record-keeping, data management, and cross-functional administrative assistance, while demonstrating reliability, attention to detail, and adaptability
Your Key Impact Areas
- Escort contractors on-site in accordance with all security requirements, ensuring compliance with correctional centre protocols.
- Coordinate contractor access and movements to support maintenance and operational activities.
- Monitor contractor activities and report any safety, security, or compliance risks promptly.
- Assist with the engagement and coordination of subcontractors for planned maintenance works.
- Provide high-quality administrative and clerical support to the Facilities and Maintenance function.
- Maintain effective office systems, including document control, filing, and information retrieval processes.
- Manage incoming enquiries and ensure timely responses, escalation, or redirection as required.
- Coordinate meetings, appointments, and associated logistics, including preparation and distribution of minutes.
- Collect, validate, and maintain accurate data and departmental records.
- Prepare routine and ad hoc reports to support operational and management requirements.
- Ensure records are complete, accurate, and compliant with audit and reporting standards.
- Provide administrative support across departments as required, ensuring continuity of operations.
For more information about the role, please review the Position Description.
Ravenhall Correctional Centre is a national leader in rehabilitation, offering an integrated service system that spans in-custody treatment through to post-release support. With diverse prisoner profiles, specialist units, and strong partnerships with respected sector organisations, the work is both challenging and deeply meaningful.
Working in this role means playing a central part in GEO’s mission to help people turn their lives around and supporting the teams who deliver that impact every day.
Please note: This role is based within correctional settings and will involve direct engagement with prisoners. A security clearance is required.
For more information about our organisation visit our website www.geogroup.com.au
About You
Essential:
- Demonstrated ability to follow procedures and work within established guidelines, particularly in environments requiring safety, security, and compliance.
- Basic administrative skills, including data entry, record keeping, and general office support, with attention to accuracy and detail.
- Effective communication skills, both verbal and written, with the ability to respond to enquiries and interact professionally with a range of stakeholders.
- Organisational and time management skills, with the ability to manage routine tasks, meet deadlines, and support day-to-day operations.
- Demonstrated ability to follow procedures and work within established guidelines, particularly in environments requiring safety, security, and compliance.
- Basic administrative skills, including data entry, record keeping, and general office support, with attention to accuracy and detail.
- Effective communication skills, both verbal and written, with the ability to respond to enquiries and interact professionally with a range of stakeholders.
- Organisational and time management skills, with the ability to manage routine tasks, meet deadlines, and support day-to-day operations.
Desirable:
- Relevant qualification (e.g. Certificate III/IV in Business Administration) or willingness to undertake further training.
- Exposure to a regulated, secure, or customer-facing environment
The Rewards: Investing in Your Career and Wellbeing
Joining GEO means being part of a team committed to professional excellence and making a real difference. We offer a compelling range of benefits:
- Professional development opportunities (including further education sponsorship)
- Competitive salary and free parking
- Employee Assistance Program
- Staff gym
- Subsidised meals
- Fitness Passport to promote wellbeing. Discounted gym and pool access for members and their families to over 1500 fitness facilities across Australia.
- Discounted Private Health Insurance (Medibank Private)
Ready to step in and be the organised force behind this unique role, blending on the ground coordination and administration
If you're ready to step into a fast-paced administration role, and you are someone who takes pride in accuracy, teamwork and getting the job done, we welcome your application.
Submit your application via GEO Group Australia careers portal, including a resume and cover letter addressing the key selection criteria.
Pre-employment checks include:
- In-person or virtual interview
- Reference checks
- Fit2Work and National Police Certificate
- Pre-employment medical and fitness assessment
Please note that clearance processes can take 6–8 weeks.
Applications close at 11:59pm, Friday 10 July 2026
Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.
We are always looking for people to join our company who share the values that we stand for:
INTEGRITY RESPECT ACCOUNTABLE AGILE INNOVATIVE
