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Senior Medical Systems ICT Service Operations Officer

XRMROI
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Quick Apply

Job Details

Contract

Qualifications

Patient monitoring
LAN
Microsoft SQL Server
Medical records
Communications
Diploma
Cybersecurity

Full Job Description

The Department of Climate Change, Energy, the Environment and Water (DCCEEW), as part of the Polar Medicine Support Team within the ICT Networks & Infrastructure Section, is seeking a Senior ICT Clinical Systems Administrator / Medical Systems Integrator (EL1 equivalent) to support the Australian Antarctic Division’s (AAD) critical medical operating environment.

The role is responsible for ensuring that the devices, applications, and software systems supporting Polar Medicine operations are effectively integrated and maintained to enable the delivery of secure and reliable 24/7 clinical and telemedical services across the AAD’s operational environments.

This includes support for the AAD Kingston, Tasmania headquarters, Australia’s Antarctic and sub-Antarctic stations, remote mobile medical facilities, and Antarctic research and resupply vessels.

The successful candidate will work closely with the Polar Medicine ICT Support Team Leader, the Medical Systems Support Officer, and members of the ICT Infrastructure Services team.

Working collaboratively with internal stakeholders, vendors, and operational teams, the resource will provide specialised Information and Communications Technology (ICT) and Digital Health support across medical systems integration, infrastructure, cybersecurity, and operational support environments. The role will contribute to ensuring the secure, reliable, and efficient delivery of digital health and medical ICT services supporting AAD operations.

Please note: This role is based in Tasmania and onsite attendance is preferred.

Key duties and responsibilities

The successful candidate is responsible for but not limited in its duties for:

Digital health system integration for the Polar Medicine Unit (PMU) of the Australian Antarctic Division (AAD) with divisional and Department of Climate Change, Energy, the Environment and Water (DCCEEW) ICT platforms.
Technical support for electronic recruitment (e-Recruit) and PMU medical screening system integrations.
Cybersecurity support for medical systems, applications, and devices, including security assessments, vendor solution reviews, and secure system enhancements.
Health cybersecurity risk assessments and preventative security initiatives, including coordination of penetration testing activities where required.
Support and integration activities with AAD in-house operational applications.
Medical record system enhancements, scripting, programming, and technical troubleshooting.
Medical data integration, database maintenance, recovery operations, and query support.
Delivery of major software upgrades and enhancements for medical systems.
Design and support of Information and Communications Technology (ICT) and digital infrastructure within medical facilities, including stations, Containerised Medical Facility (CMF), Deep Field Medical (DMF) facilities, and field camps.
Fault triage and troubleshooting prior to escalation to external vendors for non-Australian Antarctic Division (AAD) related issues.
Configuration and support of secure telehealth and remote video conferencing solutions, including VisionFlex and TeleMedic.
Medical network support, including Wi-Fi, Local Area Network (LAN), switches, firewalls, Virtual Local Area Networks (VLANs), and secure medical traffic configurations across stations and RSV Nuyina (research and supply vessel).
Support for Digital Health Efficiency projects, with a focus on medical screening systems including Abby FlexiCapture, Intrahealth Profile, contractor portals, and secure messaging integrations using Health Level Seven (HL7), Fast Healthcare Interoperability Resources (FHIR), and Digital Imaging and Communications in Medicine (DICOM) standards.

Technical skills

The ideal candidate will hold a degree or diploma in information and communication technology, data science, or a scientific discipline with a focus on statistics, spatial sciences, remote sensing, GIS, geography, or a related field. Alternatively, they may demonstrate an equivalent level of skills, knowledge, and professional experience gained through a spatial or data-focused role.

About the team

The Polar Medicine ICT Support Team sits within the Networks & Infrastructure Section of the ICT Operational Services & Infrastructure Branch of the Department of Climate Change, Energy, the Environment and Water. It is responsible for implementing and supporting the various medical devices and software that enable the Polar Medicine Unit of the Australian Antarctic Division to deliver clinical care in-person and via telemedicine across breadth of the Australian Antarctic Division’s operations at their headquarters in Tasmania, the four Antarctic research stations, aboard research & supply ships, and in relocatable medical facilities across Antarctica.

CriteriaThe buyer has specified that each candidate must provide a response to each criterion. Each response is limited to 3000 characters.Essential criteriaWeighting

1.Demonstrated experience in designing the integration and support of medical health systems and devices in a geographically diverse clinical environment.Weighting:25%
2.Demonstrated experience in implementing secure messaging technologies such as Mirth Connect, Health Level Seven (HL7), Fast Healthcare Interoperability Resources (FHIR), and Digital Imaging and Communications in Medicine (DICOM) standards.Weighting:25%
3.Demonstrated ability to conduct cyber security assessments of medical systems and devices, including the conduct of penetration testing.Weighting:20%
4.Demonstrated experience in monitoring systems in an operational clinical environment, including the ability to diagnose issues and implement corrective actions to restore or improve clinical health systems.Weighting:15%
5.Experience in maintaining medical health record data, particularly in a Microsoft SQL Server environment.Weighting:15%

Desirable criteria

1.Minimum 5+ years' experience providing ICT integration and support services in a clinical health systems environment.
2.Minimum Baseline level existing Australian Government Security Vetting classification, or the ability to acquire same once engaged.

Work Location: Hybrid remote in Tasmania

Quick Apply

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