Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 2
Remuneration: $33.59 - $34.70 Per Hour + Superannuation
Hours Per Week: 8
Requisition ID: REQ668923
Location: Forster Community Health Service
Closing Date: Monday 22 June 2026
At Hunter New England Health, enjoy a career where you're challenged by meaningful work and supported by a team dedicated to improving the health and wellbeing of our community every day. Every day brings variety as you assist patients, support clinicians and contribute to the smooth operation of essential community health services.
About the Role
You will work within a small and supportive Administrative Services team as the first point of contact for many patients and visitors. You will play a key role in creating a welcoming and positive experience while ensuring efficient administrative support to multidisciplinary health professionals within a busy Community Health Outpatient Centre.
Your responsibilities will include:
- Greeting, assisting and directing patients and visitors.
- Responding to patient enquiries in person and over the phone.
- Communicating with internal and external healthcare providers.
- Providing administrative support to multidisciplinary health professionals.
- Managing appointments, correspondence and data entry.
- Working across a range of computer applications and electronic systems.
- Maintaining accurate records and supporting the efficient operation of the service.
This role requires someone who can confidently manage competing priorities while maintaining a professional, patient-focused approach.
This position may appeal to parents with school aged children, Monday and Friday 4-hour shifts, this permanent part time position offers job security and convenience for applicants requiring part time work.
This recruitment also provides opportunities for multiple applicants to obtain Casual work/contracts at both Forster and Taree Community Centres, working days Monday to Friday.
About You
You are a reliable, organised and customer-focused administration professional who enjoys working with people and contributing to positive patient experiences.
To be successful in this role, you will demonstrate:
- Previous administration experience with strong organisational skills.
- Excellent frontline customer service skills.
- Outstanding written and verbal communication abilities.
- Strong computer literacy and confidence using multiple systems.
- Well-developed interpersonal and problem-solving skills.
- The ability to work independently and collaboratively within a team.
- A positive, friendly and professional attitude.
- Reliability, punctuality and a strong commitment to patient-centred care.
- The ability to retain information and adapt to changing priorities.
Support and Development
We are committed to helping you succeed and will provide:
- Comprehensive local orientation.
- Training specific to each administration role within the department.
- Access to procedure manuals, work instructions and support resources.
- Ongoing guidance and mentoring from experienced team members.
- A collaborative and supportive team environment.
- Opportunities to build skills and pursue future career opportunities within Hunter New England Health.
Why join Hunter New England Health?
- Be part of one of the largest and most diverse Local Health Districts in NSW
- Influence digital solutions that directly support patient care and clinical outcomes
- Salary packaging options
- Work collaboratively with passionate clinicians and digital health professionals
- Enjoy career development opportunities within NSW Health
- Make a real difference across a large, complex health service
Fitness Passport for you and your family
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Need more information?
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For role related queries or questions contact Paula Harrington on
[email protected]
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via [email protected] or 1300 40 25 23.
To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [email protected] for confidential support to ensure an equitable, barrier-free application process.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
An eligibility list will be created for future permanent part time and temporary part time vacancies.
Casual opportunities may be available for recommended applicants
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