In-Demand Office reception/administration assistant Jobs

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Manufacturing Team Assistant

Cochlear Ltd -
Brisbane QLD

Apply Now

Job Details

Full-time
10 days ago

Qualifications

SAP
ERP systems
Microsoft Office
Administrative experience
Organisational skills
Payroll
Front desk
Kronos
Communication skills
Workday

Full Job Description

Change people’s lives and we love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 50 medical device company and the market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.

The Opportunity

Cochlear is looking for a friendly, professional, and highly organised Team Assistant to join our Global Manufacturing team.

This is a permanent opportunity based at our state-of-the-art manufacturing facility in Newstead.

In this hands-on and varied role, you will be a key support across the site—working closely with Managers, Supervisors, Engineers and Team Members to ensure smooth day-to-day operations.

You’ll thrive if you enjoy being at the centre of activity, take pride in accuracy and organisation, and enjoy supporting others in a fast-paced environment.

Your Responsibilities

You will provide a mix of reception, coordination, and administrative support, including:

Providing high-quality administrative and secretarial support to the VP Manufacturing and on-site teams
Acting as a professional first point of contact for visitors and team members, supporting reception coverage as required
Managing email correspondence, key communications, and stakeholder enquiries
Coordinating calendars, meetings, and site events
Supporting onboarding activities and delivering Kronos training to new starters
Maintaining communication boards, signage, and labelling across the shop floor in line with CMS 5S standards
Managing document control processes including filing, archiving, and record keeping
Updating and verifying payroll and timekeeping data (e.g., Kronos)
Acting as a point of contact for payroll queries, ensuring timely follow-up with relevant teams
Raising and tracking helpdesk requests to completion
Supporting team coordination and coverage across the global manufacturing network

What Success Looks Like

In this role, your success will be measured by your ability to deliver high-quality, timely, and accurate support across a range of activities, including:

Delivering fortnightly direct payroll accurately and on time, including raising pay corrections where required
Maintaining accurate payroll records and ensuring documentation is archived in line with requirements (e.g., DTR & PDM)
Responding to payroll enquiries promptly and supporting team members to navigate systems such as Workday
Managing Kronos timekeeping processes effectively, including exception schedule changes (ESC management)
Supporting onboarding at scale in line with hiring plans, including system setup and training
Providing reliable, proactive administrative support across Manufacturing teams and senior stakeholders
Contributing to quality and compliance activities (e.g., GDP reviews on travellers as required)
Coordinating and supporting key meetings, including minute taking, content preparation, and follow-up
Managing purchase orders, goods receipting, and corporate expense processes
Maintaining accurate documentation and ensuring controlled documents are up to date
Supporting site operations, including communication boards, dashboards, and visiting stakeholder coordination
Demonstrating a strong safety mindset by identifying and reporting hazards and contributing to a safe work environment

About You

You are a proactive and reliable Team Assistant who enjoys working in a dynamic, people-focused environment.

You bring:

Demonstrated experience in administration, coordination, or a similar support role
Experience in reception or customer-facing environments, with a professional and approachable manner
Strong communication and interpersonal skills, with the ability to build relationships across all levels
Excellent organisational skills and the ability to manage competing priorities effectively
High attention to detail, particularly when working with data, documentation, and systems
A flexible, resourceful, and team-oriented mindset

Highly regarded:

Experience with payroll or timekeeping systems (e.g., Kronos)
Exposure to ERP systems such as Oracle or SAP
Experience coordinating events or team activities
Strong MS Office and general computer literacy skills

Why Join Us

As a Team Assistant, you’ll play a critical role in supporting a high-performing manufacturing environment and enabling teams to do their best work.

You’ll have the opportunity to:

Work collaboratively across multiple functions
Build your skills in a high-tech manufacturing environment
Contribute to process improvements and operational excellence
Gain exposure to a wide network of stakeholders

At Cochlear, our people tell us the number one reason they enjoy working here is the opportunity to make a real difference in people’s lives.

Cochlear Summary

Cochlear’s mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping people to Hear Now. And Always. Cochlear is the global market leader in implantable hearing solutions including cochlear implant systems (CI) and bone anchored hearing aids (Baha™). If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.

#CochlearCareers

Apply Now

Refine Your Search

office reception/administration assistant jobs

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