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Part Time Customer Service Coordinator

Civilmart - Precast Civil Industries -
Corio VIC

Quick Apply

Job Details

Permanent | Part-time

Qualifications

Microsoft Word
CRM software
Sales support
Microsoft Excel
Microsoft Outlook
ERP systems
Administrative experience
Driver Licence
Document management
Communication skills

Full Job Description

Introduction:
Civilmart is a leading manufacturer and supplier of concrete products across VIC, SA, and WA and part of CRH, one of the world's largest building materials groups. We're looking for an organised, detail-driven administrator to join our Corio Customer Service team in a permanent part-time capacity.

You'll be the administrative backbone of our Customer Service team - keeping data, documents, and systems running smoothly so our coordinators and sales team can focus on delivering great customer outcomes.

ABOUT THE ROLE

Reporting to the Branch Manager, you will be the administrative backbone of our Customer Service team. Your key responsibilities will include:

Document control - filing, scanning, archiving, and correspondence management
Maintaining CRM records, activity notes, and follow-up schedules
Preparing and distributing operational reports including orders, backorders, delivery schedules, and DIFOT
Supporting purchasing of resale products and services within approved processes
Administering quotes, orders, delivery dockets, and proof-of-delivery records
Providing overflow support to Customer Service Coordinators for routine phone and email enquiries
Ensuring compliance with data governance, pricing controls, and document management standards

ABOUT YOU

2+ years in office administration or sales support - manufacturing, construction, or supply chain a bonus
Exceptional organisation and attention to detail
Solid Microsoft 365 skills: Outlook, Word, Excel (pivot tables and lookups a plus), and Teams
Experience with CRM or ERP systems for data maintenance, reporting, and document control (preferred but not essential, we can train you!)
Clear, professional written and verbal communication skills

WHAT WE OFFER

Permanent part-time, 25 hours per week Mon–Fri
Flexible start and finish times to suit your lifestyle – school hours can be arranged!
Supportive, collaborative team environment
Access to CRH employee benefits and career development opportunities

REQUIREMENTS

Current driver's licence
Valid Australian working rights
Satisfactory pre-employment medical and drug & alcohol screening

Quick Apply

Refine Your Search

materials systems administrator jobs

Part Time Customer Service Coordinator

Receptionist and People and Culture Administrator

ServiceNow Developer

Distribution Administrator

Salesforce Business Analyst

Customer Support and Delivery Administrator - Supaloc

Clinical Trials Officer

Other jobs to consider

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