In-Demand Technical support Jobs in Braeside Vic

Desktop Support Technician
RACV —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Communication skills
1d
Service Desk & Desktop Analyst
MEGT Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Customer service
- Communication skills
- Health insurance
- Parental leave
1d
Senior IT Application Development and Support Analyst
Ryan Specialty —Melbourne VIC
- Full-time
- Computer Science
- Master's degree
- Education
System Administrator - 12 mth FTC
The Argyle Network —Melbourne VIC
- $90,000 a year
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
Finance Systems Administrator
Peter MacCallum Cancer Centre —Melbourne VIC
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- EMR systems
- Annual leave
11d
IT Service Desk Analyst
CBP Lawyers —Melbourne VIC
- Full-time
- Microsoft Access
- Management
- Customer service
- Gym membership
Senior Systems Administrator
Blue IoT —Mulgrave VIC
- Azure
- Microsoft Office
- Administrative experience
Network Administrator
Leidos —Melbourne VIC
- Full-time
- Annual leave
9d
Microsoft M365 Systems Administrator
Visy —North Melbourne VIC
- Full-time
- Azure
- SharePoint
- Communication skills
3h
IT Procurement Specialist
The Salvation Army —Blackburn VIC
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Health insurance
- Parental leave
13h
Senior Service Desk Engineer
Starboard IT —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Communication skills
Quick Apply
Senior IT Systems Administrator
KBR —Melbourne VIC
- Full-time
- Bachelor's degree
- No degree
- Parental leave
Technical Implementation & Support Engineer (APAC)
Nicolab —Melbourne VIC
- Part-time
- Remote
- Management
- Education
- Bachelor's degree
- Annual leave
- Referral program
Quick Apply
2h

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Desktop Support Technician

RACV -
Melbourne VIC

Apply Now

Job Details

Full-time
1 day ago

Qualifications

ITIL Certification
Azure
Incident management
SCCM
Mobile applications
Microsoft Office
Communication skills
Intune
Help desk
Mobile devices

Full Job Description

Melbourne, Victoria | RACV Head Office
Full time | Onsite 5 days a week
A Competitive Salary | Discounts on Selected RACV Products

About the Opportunity

Join RACV’s End User Computing team and play a key role in supporting a large, diverse technology environment across Australia. You’ll provide responsive desktop support to over 2,500 staff, helping keep critical systems and services running smoothly.

Reporting to the Desktop Services Delivery Lead, you’ll deliver high-quality end user support across desktop, laptop and mobile environments, ensuring a seamless technology experience for RACV employees.

What you’ll do

Provide Level 2 desktop support across managed Windows 11 environments and Microsoft Office enterprise applications, as well as other business-critical systems
Support meeting room technology and coordinate vendor escalation where issues cannot be resolved internally
Support a small Apple device fleet, leveraging vendor support as required
Support the printer fleet, including coordination of vendor escalation where necessary
Manage incidents and service requests within agreed service levels
Troubleshoot and escalate complex issues where required
Maintain end user hardware, mobile devices and asset records (CMDB)
Deliver exceptional customer service and user communication
Support hardware repairs, upgrades and deployments
Provide technical guidance, documentation and training to support teams
Contribute to continuous improvement of desktop services
Provide remote and occasional onsite support across RACV locations

What you’ll need to be successful

Technical capability across Microsoft technology stacks like Intune, SCCM, Azure, Active Directory
Experience supporting desktops, laptops, mobile devices and enterprise applications
Strong problem solving and incident management skills
Excellent communication skills, with the ability to explain technical concepts clearly
Customer-focused mindset with a commitment to high-quality service delivery
Ability to prioritise, work autonomously and collaborate within a team

Nice to have

Tertiary qualification in IT or related field
Microsoft, JAMF, and/or ITIL certifications

Why RACV?

Work for a purpose-led organisation that puts members and people first
Generous discounts across RACV products and Services
A genuine commitment to your career development, wellbeing and work-life balance
A values-driven culture (IACT) where you can truly be at your best

The RACV difference

Curious about where this role could take you? Explore endless opportunities a diverse business can provide and grow your career in more ways than one.

Application process

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link.

Apply Now

Refine Your Search

technical support jobs in braeside vic

Desktop Support Technician

Service Desk & Desktop Analyst

Senior IT Application Development and Support Analyst

System Administrator - 12 mth FTC

Finance Systems Administrator

IT Service Desk Analyst

Senior Systems Administrator

Network Administrator

Microsoft M365 Systems Administrator

IT Procurement Specialist

Senior Service Desk Engineer

Senior IT Systems Administrator

Technical Implementation & Support Engineer (APAC)

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