Account Manager (APAC)
Location: Eastern Australia (Remote)
Reports to: Chief Revenue Officer
About usecure
At usecure, we're transforming how organisations manage human cyber risk. Our fast-growing SaaS platform helps businesses automate security awareness training, run real-world phishing simulations, and simplify compliance, ultimately building a stronger security culture for customers around the world.
As a UK-based, investment-backed company with global reach, we are now looking to expand our APAC Team with an additional Account Manager based in Eastern Australia.
The Opportunity
We’re looking for a value-driven Account Manager who accelerates our growth in APAC. You’ll be the key point of contact for clients as they evaluate, purchase and deploy our cyber security solution.
This role will primarily involve onboarding and expansion with Managed Service Providers (MSPs). You’ll be working closely with your partners, helping them to onboard as many clients as possible. Crucial to the role is your ability to run compelling product demonstrations and conduct effective follow ups, allowing you to build strong commercial relationships over an extended period with your partner base.
APAC is a territory we’ve enjoyed success in historically, and this role suits process driven sales professionals who thrive in a fast-growing environment, and enjoy education and collaboration-based selling on a genuinely valuable solution.
You'll represent usecure's brand at the forefront of a market we're already winning in — and over time, that includes showing up at industry events, building your network, and deepening your expertise. This is a role with real visibility, real impact, and a clear path to grow as the region does.
What You’ll Do
Sales & Pipeline Growth
- Demonstrate high-quality sales processes across multiple domains: discovery calls, product demos, follow-ups, negotiation and closing, and account expansion
- Build and manage a strong, sustainable pipeline across SMB and mid-market segments.
- Run consultative discovery calls that uncover true pain points and position usecure with value.
- Proactively identify cold opportunities, leveraging creative outreach to open new conversations.
Product Demos & Conversion
- Deliver high-impact, personalised product demos that clearly articulate the problem, solution, and ROI.
- Adjust demo style and depth based on prospect persona (technical, executive, MSP etc.).
- Quickly become an expert in the usecure platform and wider cybersecurity landscape.
Post-Close Account Management
- Act as the primary point of contact during early onboarding and beyond.
- Build trust with customers, ensuring they adopt core features and quickly see value.
- Identify upsell and cross-sell opportunities aligned with customer needs.
- Collaborate with Customer Success and Enablement teams to deliver a great experience.
Market Development & Territory Building
- Help shape the APAC sales motion.
- Provide customer insight to inform product improvements and marketing strategy.
- Represent usecure’s brand in the region: you'll be joining an existing APAC team with established processes, and shaping what comes next.
What You’ll Bring
Must haves
- 3+ years in a SaaS sales or account management role, within cybersecurity or MSP ecosystems.
- Strong demo skills: clear communicator, good storyteller, confident presenting.
- Strategic thinking: we want proactive reps who can help shape this team.
Why usecure?
- Sell a proven product: over 15,000 organisations already use usecure worldwide, with a significant proportion within APAC. You’re not starting from scratch - you’re accelerating from an established base
- Be a market builder: help build on our existing presence in APAC with direct and visible impact. You can play a critical role in driving our expansion.
- Growth opportunity: by joining a small existing APAC team, you’ll have room to grow your career as the region scales.
- Collaborative culture: friendly, ambitious team with a clear mission and strong alignment.
Benefits
- Fully remote
- 5 additional days of annual leave after 1 year of service
- Your birthday off, as well as the period between Christmas and New Year
- Casual dress
- Channel events
- Flexitime
- Monday to Friday with an early finish on Friday.
Pay: From $80,000.00 per year
Benefits:
- Extended annual leave
- Maternity leave
- Work from home
Application Question(s):
- What are your salary expectations (AUD) for the role?
Experience:
- Channel Sales: 3 years (Required)
Work Location: Remote
