In-Demand E commerce manager Jobs in St Leonards, Nsw

CRM & Retention Specialist
My Muscle Chef —Yennora NSW
- Full-time
- Hybrid work
- CRM software
- Marketing
- Employee discount
Quick Apply
Senior Compliance Manager & Deputy MLRO
Airwallex —Sydney NSW
- Full-time
- Salesforce
- Finance
- Bachelor's degree
Business Development Manager, Environmental
Thermo Fisher Scientific —Sydney NSW
- Full-time
- CRM software
- Data analysis skills
- Microsoft Office
- Parental leave
- Employee assistance program
Senior Engineer
TJX Australia —Mascot NSW
- Full-time
- Azure
- Oracle
- Customer service
Social Media Advertising Specialist
Lupo Digital —Sydney NSW
- Full-time
- Sales
- Marketing
- Bachelor's degree
- Annual leave
Senior Software Engineer - Frontend
BigCommerce —Sydney NSW
- Full-time
- Hybrid work
- Computer Science
- Education
- Bachelor's degree
Senior Software Engineer - Frontend
Commerce —Sydney NSW
- Full-time
- Hybrid work
- Computer Science
- Education
- Bachelor's degree
E-commerce Specialist / Manager
Sony Music Entertainment Canada —Sydney NSW
- Microsoft Excel
- Management
- Communication skills
3d
Sales & Marketing Manager
SUKO NORDIC AUSTRALIA PTY LTD —Parramatta NSW
- From $95,000 a year
- Full-time
- Management
- Marketing
- Business development
- Travel reimbursement
- Employee discount
Quick Apply
1d
Production Co-ordinator
Hampers and Gifts Australia —Regents Park NSW
- Full-time
- ERP systems
- Microsoft Office
- Supervising experience
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23h
Senior Specialist, Sales Engineering
Checkout.com —Sydney NSW
- Full-time
- Hybrid work
- Sales
- APIs
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CRM & Retention Specialist

My Muscle Chef -
Yennora NSW

Quick Apply

Job Details

Permanent | Full-time

Benefits

Onsite gym
Employee discount

Qualifications

CRM software
E-commerce
Marketing

Full Job Description

About Us:

My Muscle Chef (MYMC) is Australia’s premium fresh ready-made meal and functional food and beverage company. Based in Sydney NSW, we are growing quickly to extend our position as the online direct to consumer and retail industry leader in an industry that is experiencing explosive growth.

Since 2013, we have experienced continuous growth & hold enormous ambition to remain an industry leader. We are seeking high energy individuals to join our entrepreneurial team and culture to help us unlock our next phase of hyper growth.

MYMC Values:

We pride ourselves on a set of values that tangibly guide our behaviours and decisions, so we can grow the business and enjoy a world-class working experience.

Find a Better Way.
Walk in our Customers' Shoes. Everyday.
Challenge Ideas and Champion Solutions.
Integrity is Stronger than Muscle.
Enjoy the Journey!

What we offer you:

Flexible hybrid working model with 2 days working from home each week
Split your time between our City and Yennora offices (Monday's based in Yennora)
Ongoing career development and training opportunities to support your growth
Enjoy $1 My Muscle Chef meals and snacks on-site every day
Access to a fully equipped on-site gym
Join a diverse, values-led culture that encourages bold thinking and innovation
Generous staff discounts on our products, plus a range of additional employee benefits

Position Summary:

The CRM & Retention Specialist supports our CRM and retention strategy across email, push, SMS and membership programs.

Reporting to the CRM & Retention Manager, the role is hands-on in campaign execution, segmentation, testing and performance analysis to drive engagement, repeat purchase and customer lifetime value.

Key Responsibilities but not limited too:

Execution & Campaign Management

Build, QA, and launch high-impact lifecycle campaigns across email, push, and SMS using CRM platforms (e.g. Customer.io)
Own end-to-end campaign delivery from briefing and creative setup through to audience targeting, scheduling, and performance reporting
Maintain and optimise automations and triggers across onboarding, retention, win back and churn prevention journeys

Segmentation & Personalisation

Implement audience segmentation and dynamic content to drive relevancy and engagement
Collaborate with data teams to leverage behavioural, transactional and predictive signals in targeting strategies
Support the rollout of personalised offers and membership communications aligned to lifecycle stages

Testing & Optimisation

Assist in designing and running A/B and multivariate tests across content, offers and journey logic
Track and share learnings from test and learn initiatives to inform best practice and future planning
Contribute to continuous improvement of creative, cadence and messaging through insights and data analysis

Analytics & Reporting

Maintain campaign performance dashboards and reports covering engagement, retention, repeat purchase and churn
Monitor KPIs and identify actionable insights to improve lifecycle performance
Support monthly and quarterly review packs with data and insights by segment, channel and journey

Collaboration & Support

Work closely with the CRM & Retention Manager and Head of Digital & Growth to execute the CRM roadmap and deliver business objectives
Partner with creative, digital and CX teams to ensure CRM activities align with brand and campaign initiatives
Manage operational relationships with CRM vendors or agencies as needed

Skills & Experience:

Essential

2–4 years of experience in CRM, lifecycle or retention marketing, ideally within e-commerce, subscription or consumer brands
Proven experience executing email, push and SMS campaigns to drive engagement and repeat purchase
Proficient in CRM platforms (e.g., Customer.io) and familiar with marketing automation and segmentation tools

Desirable

Experience working with membership, loyalty or subscription programs
Understanding of deliverability, consent management and privacy compliance
Familiarity with CDPs, personalisation or recommendation tools
Experience in A/B testing, CRO or customer journey optimisation

Next Steps:

All shortlisted applicants will be contacted for a phone screen call. If you are successful then you will be invited for a 1st round interview before progressing through to a possible 2nd round interview.

Company Overview

Please visit our company website for more information

Quick Apply

Refine Your Search

e commerce manager jobs in st leonards, nsw

CRM & Retention Specialist

Senior Compliance Manager & Deputy MLRO

Business Development Manager, Environmental

Senior Engineer

Social Media Advertising Specialist

Senior Software Engineer - Frontend

Senior Software Engineer - Frontend

E-commerce Specialist / Manager

Sales & Marketing Manager

Production Co-ordinator

Senior Specialist, Sales Engineering

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