In-Demand Tour Jobs in Melbourne City Centre Vic

Member Experience Lead
The Commons Health Club —South Yarra VIC
- Part-time
- Hospitality
- Customer service
- Organisational skills
Quick Apply
8d
Personal Care Attendant
Government schools —Melbourne VIC
- Part-time
2d
Program Facilitator, First Nations Art and Culture
National Gallery of Victoria —Melbourne VIC
- $51.37 an hour
- Teaching
2d
International Student Program Support/Chinese Speaking Multicultural Aide
Government schools —Melbourne VIC
- Part-time
- Administrative experience
- Organisational skills
- Leadership
3d
Teacher Aide
Government schools —Melbourne VIC
- Part-time
- Bilingual
- Communication skills
8d
ES1-2 Food Tech/Arts Assistant
Government schools —Melbourne VIC
- $56,580 - $72,460 a year
- Part-time
- Master's degree
- Education
- Communication skills
8d
Teacher Aide - Specialist School
Government schools —Melbourne VIC
- Part-time
2d
Customer Services Officers
Belgravia Health & Leisure Group Pty Ltd —Keilor East VIC
- Weekend availability
- Sales
- Customer service
- First Aid Certification
- Gym membership
1d
Assistant Principal (Student Operations) - Range 3
Government schools —Melbourne VIC
- Full-time
- Management
- Leadership
- Communication skills
3d
Community Associate (Customer Service, Events and Sales)
The Flexi Group —Melbourne VIC
- Full-time
- English
- Bachelor's degree
- No degree
Quick Apply
Student Wellbeing and Engagement Leader
Government schools —Melbourne Northern Suburbs VIC
- Full-time
- Communication skills
1d
Bus & Coach Driver
Murrays —Melbourne VIC
- $39.97 - $71.33 an hour
- Overtime
- Employee discount
Classroom Teacher - Physical Education and Health Full time - Negotiable
Government schools —Melbourne VIC
- Full-time
- Communication skills
- Teaching
8d
Education Support Coach
Government schools —Melbourne Western Suburbs VIC
- Full-time
- PMP
- Leadership
11h
Expression of Interests - Classroom Teachers and Aides
Yeshivah - Beth Rivkah Colleges —St Kilda East VIC
- $62,000.00 - $129,306.33 a year
- Part-time
- In-person
- Teaching
- Annual leave
Quick Apply
1d
Classroom Teacher - English/Humanities 0.6 EFT
Government schools —Melbourne VIC
- Part-time
- Leadership
- Communication skills
- Teaching
9d
Store Consultant (Customer Service)
National Storage —Box Hill VIC
- $334,615 a year
- Part-time
- Communication skills
- Parental leave
- Referral program
Quick Apply
Behaviour Support Practitioner
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Working with children
- Leadership
- Communication skills
17h
Travel Agency Manager
Happy Travels —Melbourne VIC
- $73,000 - $93,000 a year
- Full-time
- Recruiting
- In-person
- Leadership
- Employee discount
- Opportunities for advancement
Quick Apply
8d
Handyperson | Outback Spirit Tours
Journey Beyond —Melbourne VIC
- Maintenance
- Plumbing
- HVAC
- Health insurance
- Employee assistance program
Quick Apply

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Member Experience Lead

The Commons Health Club
South Yarra VIC

Quick Apply

Job Details

Part-time
8 days ago

Benefits

Birthday leave

Qualifications

Hospitality
Customer service
Organisational skills
Communication skills

Full Job Description

About The Commons Health Club

The Commons Health Club is a premium wellness space dedicated to delivering the highest standard in fitness, recovery, and member care. From expertly programmed classes and state-of-the-art equipment to a beautifully designed bathhouse, every detail is curated to offer an exceptional experience. We’re here to set a new benchmark for what a health club can be - where quality meets care, and community is at the heart of it all.

The Commons is a vibrant community where entrepreneurs, businesses, and curious minds come together to work, connect, and grow. We believe in fostering a culture of collaboration, innovation, and inclusivity all grounded in genuine care for our members and each other.

About the Role

We are seeking a dedicated Member Experience Lead (focussing on events, operations or wellness facilities) to play a pivotal role in delivering outstanding member experiences and maintaining the smooth operation of our health club facilities. This role is essential to ensuring a warm welcome, seamless onboarding, and consistently high standards of building presentation, cleanliness, and operational excellence.

We’re currently seeking a team member who is available to work Saturday 9.00am-6.30pm and Sunday 8.00am-5.30pm.

About You

You are a proactive and organised professional with a strong focus on customer experience, thriving in dynamic, fast-paced environments. With a background in events, operations, wellness facilities management, or member services - ideally in hospitality, fitness, or community-driven spaces - you bring valuable hands-on experience. Your excellent interpersonal skills help you build meaningful relationships with members, suppliers, and colleagues. You’re energised by multitasking and problem-solving, and you take pride in contributing to a welcoming, inclusive culture that aligns with The Commons’ values. Confident in communication and relationship management, you’re passionate about delivering tailored experiences that enhance member engagement, satisfaction, and loyalty. Your sharp organisational abilities and attention to detail ensure smooth coordination of facilities, procurement, member interactions, and broader operational support.

What You'll Do

Member Experience

Provide a warm and welcoming atmosphere for members and guests at the front desk, delivering exceptional customer service.
Lead member inductions to ensure smooth onboarding and engagement.
Deliver personalised member experiences that enhance retention and satisfaction.
Collaborate with the team to resolve member complaints or issues promptly and effectively.

Member Enquiries & Communications

Answer incoming phone calls promptly without compromising service quality.
Actively seek, gather, and respond to member feedback.
Monitor engagement levels and follow up with members at risk of disengagement.

Member Sales & Tours

Conduct personalised club tours across all locations, highlighting facilities and membership benefits.
Accurately document all opportunities and leads in the relevant systems.

Procurement & Stock Management

Manage supplier purchases and deliveries to ensure stock control and operational efficiency.
Take ownership of stock levels, replenishing and accounting for items as required.

Operations and Facilities

Maintain high standards of cleanliness and presentation throughout the building at all times.
Conduct SafetyCulture walkthroughs, addressing any issues related to cleanliness or operations.
Assist in resolving maintenance matters.
Provide feedback to cleaning teams to uphold presentation standards.
Open and close the building as required.

Work Health and Safety (WHS)

Adhere to and promote compliance with WHS standards throughout the club.
Educate members and team on safe work practices to maintain a safe environment.

You'll Bring

Previous experience in operations, facilities management, hospitality, or member/customer service roles.
Excellent communication and interpersonal skills with a customer-first mindset.
Strong organisational abilities with keen attention to detail.
Comfortable multitasking and problem-solving in a dynamic environment.
Knowledge of WHS standards and commitment to workplace safety.
Positive, adaptable attitude and team-oriented approach.

Why You’ll Love Working with Us

At The Commons, you’ll be part of a team that values creativity, collaboration, and growth all within a culture built on community.

We offer:

Complimentary Health Club Access
Discount on all Commons Cafe and Bar locations
Free counselling sessions
Birthday leave
Quarterly team dinners & generous awards
Ability to work across different locations
Birthday & anniversary gifts
Weekly events program e.g. breakfast club, yoga & drinks
Exclusive annual Halloween party
Further education program to support personal and professional development

Values

All actions and behaviours must align with the philosophy and values of The Commons:

Putting our members first
Fostering community
Working together as a team
Constantly learning and growing

Apply now and help us build something remarkable – together!

#LI-DNI

Quick Apply

Refine Your Search

tour jobs in melbourne city centre vic

Member Experience Lead

Personal Care Attendant

Program Facilitator, First Nations Art and Culture

International Student Program Support/Chinese Speaking Multicultural Aide

Teacher Aide

ES1-2 Food Tech/Arts Assistant

Teacher Aide - Specialist School

Customer Services Officers

Assistant Principal (Student Operations) - Range 3

Community Associate (Customer Service, Events and Sales)

Student Wellbeing and Engagement Leader

Bus & Coach Driver

Classroom Teacher - Physical Education and Health Full time - Negotiable

Education Support Coach

Expression of Interests - Classroom Teachers and Aides

Classroom Teacher - English/Humanities 0.6 EFT

Store Consultant (Customer Service)

Behaviour Support Practitioner

Travel Agency Manager

Handyperson | Outback Spirit Tours

I want to receive the latest job alert for tour in melbourne city centre vic

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