In-Demand it support Jobs in cremorne, vic

Service Desk Analyst
Mercy Health Australia —Richmond VIC
- Full-time
- Hybrid work
- Communication skills
3h
Network Administrator
Leidos —Melbourne VIC
- Full-time
- Annual leave
1d
Technical Support Engineer
Infios —Melbourne VIC
- Full-time
- Computer Science
- Data analysis skills
- SQL
Level 2 Service Desk Engineer
EFEX —Melbourne VIC
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick Apply
Finance Systems Administrator
Peter MacCallum Cancer Centre —Melbourne VIC
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- EMR systems
- Annual leave
3d
Technical Support Team Lead (24/7 Operations)
Kapsch TrafficCom AG —Melbourne VIC
- Full-time
- Management
- Employee assistance program
Service Desk Analyst
Grant Thornton Australia —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Administrative experience
- Health insurance
- Gym membership
6d
Principal Technical Support Engineer
Rocket Software —Melbourne VIC
- Full-time
- Customer service
- Research
- Communication skills
Senior IT Systems Administrator
KBR —Melbourne VIC
- Full-time
- Bachelor's degree
- No degree
- Parental leave
13d
Senior IT Application Development and Support Analyst
Ryan Specialty —Melbourne VIC
- Full-time
- Computer Science
- Master's degree
- Education
Ed Support Level 1-Range 4 - Infrastructure Manager
Government schools —Melbourne Northern Suburbs VIC
- Part-time
- Education
- SharePoint
- Communication skills
9d
Senior ICT Mobility Engineer
Acciona —Melbourne VIC
- Azure
Technical Support Lead
INEOS Group —Melbourne VIC
- Full-time
- Customer service
- Office
- Microsoft Office
Technical Support Engineer (Japanese Speaker)
DigiCert —Melbourne VIC
- English
- Research
- No degree
- Annual leave
Quick Apply
Technical Support Officer
Chisholm Institute —Dandenong VIC
- Full-time
- Education
- Employee assistance program
1d
Senior Field Service Technician – Simulator ICT
RHEINMETALL —Melbourne VIC
- Full-time
- Administrative experience
- Parental leave
- Employee discount
6d
Senior Paraplanner – Technical & Advice Support
Focus Partners Australia & Escala Partners —Melbourne VIC
- Management
- Financial services
- Communication skills
Quick Apply
Infrastructure Support Senior Analyst - AU Citizen
Accenture —Melbourne VIC
- Full-time
- Azure
- Administrative experience
- AWS
- Parental leave
Senior Paraplanner – Technical & Advice Support
Focus Financial Partners —Melbourne VIC
- Management
- Financial services
- Communication skills
Senior Service Desk Engineer
Starboard IT —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Communication skills
Quick Apply

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Service Desk Analyst

Mercy Health Australia -
Richmond VIC

Apply Now

Job Details

Full-time
3 hours ago

Qualifications

ITIL Foundation
ITIL Certification
IT service management
Technical support
ServiceNow
Communication skills

Full Job Description

Employment Type: Permanent full time

Hours: Monday to Friday, 76 hour fortnight

Location: Hybrid / North Richmond (Head Office)

Upload with Application: Resume, cover letter, and all relevant qualifications

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people at every stage of life. Across our aged care homes, hospitals and research facilities, and across numerous cities and towns, we’re on a journey to keep growing our impact for the next hundred years.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

The Service Desk Analyst is a member of the Technology Support Group and part of a larger team of Service Desk Analysts responsible for providing 1st level phone-based and onsite information technology support for Mercy Health staff and facilities. The Technology Support Group is a customer focused team that is required to work closely with both clinical and business support teams to ensure the best possible outcomes for Mercy Health staff, clients, patients, and residents.

What you’ll bring

It takes a special kind of person to work in healthcare or community services. If you are genuinely interested in helping others, then you’ll find you can build something here and find your place in a team of 10,000 hearts.

To thrive in this role, you will have:

Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
A minimum of 1 years’ experience in an IT Service Desk, technical support or customer-facing technology role.
Demonstrated experience in a fast-paced environment, ideally in a healthcare or similar complex environment.
Working knowledge of an IT Service Management (ITSM) ticketing tool – experience with ServiceNow highly regarded.
A relevant IT qualification and/or progress toward vendor certifications in Microsoft or equivalent.
Awareness of ITIL service management principles; ITIL Foundation certification desirable.

You will also be required to provide evidence of, or in the process of obtaining:

A current Police Record Check
Working Rights

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Apply Now

Refine Your Search

it support jobs in cremorne, vic

Service Desk Analyst

Network Administrator

Technical Support Engineer

Level 2 Service Desk Engineer

Finance Systems Administrator

Technical Support Team Lead (24/7 Operations)

Service Desk Analyst

Principal Technical Support Engineer

Senior IT Systems Administrator

Senior IT Application Development and Support Analyst

Ed Support Level 1-Range 4 - Infrastructure Manager

Senior ICT Mobility Engineer

Technical Support Lead

Technical Support Engineer (Japanese Speaker)

Technical Support Officer

Senior Field Service Technician – Simulator ICT

Senior Paraplanner – Technical & Advice Support

Infrastructure Support Senior Analyst - AU Citizen

Senior Paraplanner – Technical & Advice Support

Senior Service Desk Engineer

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