In-Demand Sap security Jobs in Parramatta, Nsw

Inbound Contact Centre Team Leader
Ventia Pty Limited —Parramatta NSW
- Full-time
- Management
- Customer service
- In-person
- Health insurance
BTP Application Specialist
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Team management
- APIs
- Leadership
14h
Senior Data Engineer
Healius Corp. —Sydney NSW
- Full-time
- Azure
- DevOps
- SQL
- Health insurance
- Employee assistance program
12d
Systems Engineer-Professional Services
Kaltura, Inc. —Sydney NSW
Quick Apply
Project Manager
Smiths Detection —Sydney NSW
- Contract
- PMP
- Engineering
- Agile
Quick Apply
Database Administrators
TechBiz Global GmbH —Sydney NSW
- Full-time
- Azure
- AWS
- Bachelor's degree
Quick Apply
Business Support Specialist
Safran —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Fuel card
10d
Sales Manager - Metro NSW/ACT
Knauf Australia —Horsley Park NSW
- Full-time
- CRM software
- Sales
- Salesforce
- Health insurance
- Work from home
System Analyst - HR Systems (Sydney)
Whitehaven Coal —Sydney NSW
- Full-time
- In-person
- Business
- Communication skills
Quick Apply
14d
Senior Commercial Analyst
Medtronic —Sydney NSW
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Electrician
Trades - InfraBuild —Rooty Hill NSW
- Overtime
- Maintenance
- Communication skills
- Time management
- Health insurance
- Parental leave
Warehouse Supervisor
Clough —Sydney NSW
- Microsoft Excel
- Microsoft Outlook
- Construction site
Warehouse Supervisor
Webuild —Sydney NSW
- Microsoft Excel
- Microsoft Outlook
- Construction site
Senior Technical Architect
Workato —Sydney NSW
- Azure
- Computer Science
- Salesforce
Quick Apply
Senior Financial Analyst
Fujitsu —Sydney NSW
- Salesforce
- Budgeting
- Time management
Sr Financials Functional Consultant
Workday —Sydney NSW
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
- Flexible schedule
Senior Technical Consultant ServiceNow
NTT DATA —Sydney NSW
- Full-time
- Hybrid work
- Human resources
- APIs
Manufacturing Test Automation Engineer
Anduril Industries —Sydney NSW
- Full-time
- Schematics
- Engineering
- No degree
Quick Apply
Principal Architect – HR Technology
Westpac Group —Sydney NSW
- Full-time
- Hybrid work
- Management
- Human resources
- AI
Senior Gemini Platform Engineer
Accenture —Sydney NSW
- Full-time
- Management
- ERP systems
- SQL

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sap security jobs near parramatta, nsw

Inbound Contact Centre Team Leader

Ventia Pty Limited -
Parramatta NSW

Apply Now

Job Details

Full-time

Benefits

Health insurance
Transportation links
Insurance services

Qualifications

Management
Customer service
SAP
Leadership

Full Job Description

reqId: 168441

Category: Administration, Call Centre & Customer Service

Location: Parramatta, New South Wales, 2150

Permanent

Ready to take the next step in your career?

An exciting opportunity is available within the Ventia Operations Centre (VOC) following an internal promotion. We’re seeking an experienced, people-focused Team Leader to lead approximately 15 Customer Service Coordinators across our 24/7 National Contact Centre.

The VOC supports a diverse range of essential services, including schools, defence, social infrastructure, social housing and corporate real estate. Our teams manage customer service, work orders, technical issues, critical incidents, triage, subcontractor coordination, planning and scheduling.

Key Details

Full-time, on-site role in our new Parramatta CBD location, close to Parramatta Train Station.
Monday - Friday, 9am - 5pm, with flexibility around these hours.
The team operates between 6am and 11pm, with some after-hours on-call support required for emergencies.
Must be an Australian Citizen and eligible to obtain NV1 Defence Security Clearance.

Why Join Ventia?

Work across 13 diverse portfolios with plenty of variety.
Opportunity to drive continuous improvement and make a real impact.
Strong career pathways and professional development opportunities.
Supportive, inclusive and high-performing team environment.
Comprehensive onboarding and ongoing training.
Access to VenPerks, including discounts on health insurance, hotels, car hire, retail and more.
Join a leading ASX-listed company.

About the Role

As Team Leader, you’ll oversee the day-to-day performance of your team, ensuring high-quality customer service, effective workload management and strong operational outcomes.

You’ll be responsible for:

Leading, coaching and mentoring a team of approximately 15 Customer Service Coordinators.
Managing daily operations, staffing, coverage and performance.
Acting as the first escalation point for customer and operational issues.
Monitoring KPIs, SLAs, compliance and service delivery.
Managing incidents, escalations, faults and service disruptions.
Supporting continuous improvement and process development.
Managing stakeholder relationships across clients, Ventia and external agencies.
Supporting contingency planning, disaster recovery and post-incident reviews.

About You

You’ll have:

Proven experience leading a team of 15+, ideally in a contact centre or customer service environment.
Strong coaching, mentoring and people-management skills.
Experience working across multiple contracts or business areas, with the ability to quickly understand processes, systems and requirements.
Excellent communication, stakeholder management and problem-solving abilities.
A hands-on, collaborative and accountable leadership style.
The resilience and confidence to manage challenging situations and competing priorities.
Strong customer service and work management skills.
Genesys Pure Cloud and SAP experience will be highly regarded.

About Ventia
As a leading services provider, we maintain, operate, and manage the essential infrastructure that makes modern life possible across Australia and New Zealand. With more than 35,000 employees and subcontractors across 400 sites, joining Ventia means becoming part of a team that values its people, supports career growth, and helps everyone go further towards their full potential.

Our commitment to Fairness, Inclusion and Respect shapes how we lead, collaborate, hire and support one another. We welcome applications from people of all ages, abilities and backgrounds, including Aboriginal and Torres Strait Islander peoples, and people of all genders, identities, sexual orientations, beliefs and caring responsibilities. We are dedicated to providing an accessible recruitment process and encourage you to request adjustments at any stage.

How to apply
Click the Apply Now button to start the journey to find your further with Ventia.

Position Reference Number: 168441

Apply Now

Refine Your Search

sap security jobs in parramatta, nsw

Inbound Contact Centre Team Leader

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Systems Engineer-Professional Services

Project Manager

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Business Support Specialist

Sales Manager - Metro NSW/ACT

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