In-Demand Complaint resolution Jobs in Parramatta, Nsw

Customer Service Representative
Globus Medical —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
Senior Associate - Regulatory Compliance, Aged Care & Disability Services
Russell Kennedy —Sydney NSW
- Management
- Administrative experience
- Business development
Operations Analyst
Plenti Group —Sydney NSW
- Full-time
- CRM software
- Google Suite
- Salesforce
Solicitor - Class Actions Investigations
Shine Lawyers —Sydney NSW
- Full-time
- Remote
- Research
- Analysis skills
- AI
- Work from home
Night Manager
Marriott International, Inc —Chippendale NSW
- Full-time
- Hospitality
- Administrative experience
- Senior Secondary Certificate of Education
Senior Service Specialist - Complaints
Rest —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
- Parental leave
Quick Apply
13d
Deputy Delegated Authority Manager (MGA)
Munich Re —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- SQL
Workplace Exp Coordinator
CBRE —Sydney NSW
- Full-time
- Hospitality
- Front desk
- AI
Sessional Ombudsman, Life Insurance
AFCA —Sydney NSW
- Full-time
- Remote
- Private practice
- Life insurance
Quick Apply
Associate Director / Director, Insolvency, Quality & Risk Management, Financial Advisory
Teneo —Sydney NSW
- Part-time
- Leadership
- Communication skills
- Time management
Gym Operations Manager
1UP Bouldering —Chullora NSW
- $60,000 a year
- Part-time
- Hospitality
- CPR Certification
- Sales
- Gym membership
Quick Apply
Senior Specialist PC&G | HR Business Partner
Bridgestone Mining Solutions Australia —Sydney Olympic Park NSW
- Urgently hiring
- Employee discount
Manager, EDR
AMP Limited —Sydney NSW
- Full-time
- Communication skills
2d
Business Continuity Management Lead
AFCA —Sydney NSW
- Full-time
- Hybrid work
- Management
- Financial services
- Communication skills
Quick Apply
9d
Duty Manager- Front Office
AccorHotel —Woolloomooloo NSW
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Employee assistance program
Quick Apply
Banking Industry Lead, Scams
AFCA —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Financial services
Quick Apply
9d
Sales and Business Development Representative
JFK Automation —Sydney NSW
- Sales
- Marketing
- Microsoft Office
Manager, Asset Solutions
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Annual leave
- Work from home
Manager In Training - Nick Scali Auburn
Nick Scali —Auburn NSW
- Full-time
- Sales
- Merchandising
Quick Apply
4d
Implementation Lead - Complaints Technology Solution
University of Sydney —Camperdown NSW
- $162,528 a year
- Full-time
- University
- Case management
3d

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Customer Service Representative

Globus Medical -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Analysis skills
Communication skills

Full Job Description

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.

Job Summary – Customer Service Representative

Provides administrative support in the Billing of cases, collection of purchase orders and invoicing. Maintains the database by entering, updating, and retrieving customer/surgeon data, as well as formatting and generating reports. Assists in resolution of outstanding purchase order problems from past due accounts. Responds to inquiries from customers, both internal and external. Supports the Sales team with reports, past sales history and the collection of revenue.

Primary Responsibilities

Adhering to agreed customer service levels and standards
Participating in the acquisition of outstanding customer purchase orders
Processing internal and external customer quotes as requested
Interact with both our internal and external customers to manage patient case information, customer queries and processing and invoicing of customer orders
Addressing customer complaints
Reporting tasks
Performs other duties as assigned

Required Skills / Capabilities

High level of quality awareness, accuracy, and attention to detail
Strong communication, organizational, problem-solving and analytical skills
Superior communication skills with the ability to read and interpret documents
Advanced ability to work independently, multitask and handle various priorities in a fast-paced environment

Our Values:

Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.

Passionate about Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.
Customer Focused: We listen to our customers’ needs and respond with a sense of urgency.
Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
Driven: We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.

Equal Employment Opportunity:

Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Apply Now

Refine Your Search

complaint resolution jobs in parramatta, nsw

Customer Service Representative

Senior Associate - Regulatory Compliance, Aged Care & Disability Services

Operations Analyst

Solicitor - Class Actions Investigations

Night Manager

Senior Service Specialist - Complaints

Deputy Delegated Authority Manager (MGA)

Workplace Exp Coordinator

Sessional Ombudsman, Life Insurance

Associate Director / Director, Insolvency, Quality & Risk Management, Financial Advisory

Gym Operations Manager

Senior Specialist PC&G | HR Business Partner

Manager, EDR

Business Continuity Management Lead

Duty Manager- Front Office

Banking Industry Lead, Scams

Sales and Business Development Representative

Manager, Asset Solutions

Manager In Training - Nick Scali Auburn

Implementation Lead - Complaints Technology Solution

I want to receive the latest job alert for complaint resolution in parramatta, nsw

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Job Summary – Customer Service Representative

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