In-Demand Customer service representative Jobs in Pullenvale Qld

Guest Services Agent
Virgin Australia —Brisbane QLD
- Part-time
- Communication skills
- Annual leave
Customer Support Officer
Queensland Government —Brisbane QLD
- Temporary
4d
Customer Service Representative
BlueScope —Archerfield QLD
- Full-time
- Communication skills
- Negotiation
Quick Apply
5d
Customer Service Support
Lite n’ Easy —Banyo QLD
- Full-time
- Hybrid work
- Hospitality
- Sales
- Customer service
Quick Apply
2d
Cargo Customer Service Agent
Menzies Aviation —Brisbane QLD
- Part-time
- Microsoft Office
5d
Customer Service & Outbound Representative
Caldic —Bray Park QLD
- Microsoft Excel
- Customer service
- ERP systems
eDiscovery Client Services Associate Director
Epiq Systems, Inc. —Brisbane QLD
- Weekend availability
- Master's degree
- Bachelor's degree
- Conflict management
Customer Service Coordinator - North Industrial Services
Coates Hire —Eagle Farm QLD
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Parental leave
- Employee discount
11d
Customer Service Attendant - Brendale (FT)
Freedom Energy Holdings —Brendale QLD
- Weekend availability
- Customer service
- Fuel discount
Reddy Express Kedron - Customer Service Representative
Reddy Express - OTR Group —Kedron QLD
- Part-time
12d
Customer Service Attendant
Freedom Fuels —Brendale QLD
- Weekend availability
- Customer service
- Fuel discount
Customer Service
Ram Trading Pty Ltd —Brassall QLD
- From $27.81 an hour
- Part-time
- Sales
- Customer service
- POS
Quick Apply
4d
Reddy Express Booval - Customer Service Representative
OTR —Booval QLD
- Weekend availability
- Customer service
Reddy Express Taringa - Customer Service Representative
OTR —St Lucia QLD
- Weekend availability
- Customer service
Customer Sales & Service - Repco Enoggera - Full Time
Repco —Enoggera QLD
- Full-time
Quick Apply
Reddy Express Brisbane Airport - Customer Service Representative
OTR —Brisbane QLD
- Weekend availability
- Customer service
Reddy Express Nudgee - Customer Service Representative
Reddy Express - OTR Group —Banyo QLD
- Weekend availability
Reddy Express Sunnybank - Customer Service Representative
OTR —Sunnybank QLD
- Weekend availability
- Customer service
Reddy Express Ipswich North - Customer Service Representative
OTR —Ipswich QLD
- Weekend availability
- Customer service
Reddy Express Granard Rd - Customer Service Representative
OTR —Rocklea QLD
- Weekend availability
- Customer service

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Guest Services Agent

Virgin Australia -
Brisbane QLD

Apply Now

Job Details

Part-time

Benefits

Annual leave
Insurance services

Qualifications

Communication skills

Full Job Description

509780
Brisbane, QLD, Australia
Part Time

Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our airport team.

We’re the airline that’s always done things a little different. We go the extra mile, in the air and on the ground, to create genuine experiences that put our guests firmly at the heart of everything we do. And we need you to help make our guests’ time at the airport, before and after their journey, truly wonderful!

Our values are at the core of what we do, and we pride ourselves on being our unique, authentic selves, while ensuring our guests have a seamless journey.

Who we’re looking for

Problem solving, solutions focused professionals who pride themselves on their empathetic, warm and caring nature. You will be a confident communicator with the ability to connect with a diverse range of guests and team members. You are resilient, you keep cool under pressure, and you love to solve complex problems.

You’ll effectively navigate computer systems to find the best solutions for our guests, whilst anticipating needs and having strong awareness of your surroundings.

You’ll be the first face our guests see, so it’s important that you’re naturally caring and empathetic as you’ll be ambassadors for everything that makes Virgin Australia great.

What you’ll be doing

You’ll be helping our guests when they arrive at the airport, checking them in and making sure all their documentation is correct. You’ll re-book flights and provide support to them, through flight disruptions and cancellations. You’ll be supporting guests with specific requirements, such as; unaccompanied minors, guests with disability, or others who require some assistance. At the gate, you’ll help board flights and complete other arrival and departure tasks – including some time in the spotlight doing service announcements for our guests.

You’ll be great in this role if you…

Are at least 18 years of age
Are an Australian Citizen or Permanent Resident
Have had at least 3 years of previous employment in part-time or full-time hours, in roles that focus on caring for people/customers
Have demonstrated experience working in a high-pressure, fast paced environment
Have recent experience learning a new computer system or program
Are a strong communicator with the ability to de-escalate situations while remaining calm and solutions focused
You have high emotional intelligence and empathy
Have a reliable means of transport to and from the airport, even at hours when public transport is not operating
Can work a rotating shift roster (including early starts, late finishes, weekends, public holidays and peak periods)
Are available 365 days per year (Monday – Sunday) with no restrictions
Are comfortable being around cats and dogs who may travel with us from time to time

Please note, this role is permanent, part-time. You are guaranteed a minimum of 50 hours per fortnight, with the ability to pick up extra shifts.

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
Free onsite physio
Generous annual leave
Heavily discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
Discounts on travel insurance, Virgin Australia Lounge membership, car hire, accommodation and worldwide experiences
Access to the 'Virgin Family' platform, connecting you with staff-only special offers with Virgin brands around the world
Hospitality, retail, technology, beauty services and wellness discounts
Extensive training from the industry’s best
Career progression opportunities
Full uniform and staff parking
And a lot more…

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.

Apply Now

Refine Your Search

customer service representative jobs in pullenvale qld

Guest Services Agent

Customer Support Officer

Customer Service Representative

Customer Service Support

Cargo Customer Service Agent

Customer Service & Outbound Representative

eDiscovery Client Services Associate Director

Customer Service Coordinator - North Industrial Services

Customer Service Attendant - Brendale (FT)

Reddy Express Kedron - Customer Service Representative

Customer Service Attendant

Customer Service

Reddy Express Booval - Customer Service Representative

Reddy Express Taringa - Customer Service Representative

Customer Sales & Service - Repco Enoggera - Full Time

Reddy Express Brisbane Airport - Customer Service Representative

Reddy Express Nudgee - Customer Service Representative

Reddy Express Sunnybank - Customer Service Representative

Reddy Express Ipswich North - Customer Service Representative

Reddy Express Granard Rd - Customer Service Representative

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