In-Demand Level 2 network operations support Jobs in Broadmeadows, Vic

ICT Customer Support Officer
Melgrand —Thornbury VIC
- $78,000 - $85,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick Apply
2d
Level 2 Network Operations Support Engineer
BluBiz Solutions —Melbourne VIC
- Full-time
- Computer Science
- Microsoft Office
- Bachelor's degree
Mid-Level Infrastructure Engineer
Johns Lyng Group —Melbourne VIC
- Urgently hiring
- Azure
- Office
- SQL
2d
Cyber Security Engineer
Capricorn —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Sales
- No degree
- Wellness program
- Parental leave
Quick Apply
1d
ANZSA Supply Chain Finance Manager
Sealed Air —Fawkner VIC
- Microsoft Excel
- Finance
- Administrative experience
Careers Practitioner
Victorian Government —Melbourne Northern Suburbs VIC
- Part-time
- Management
- Senior Secondary Certificate of Education
- IT
9d
Urgent Care Enrolled Nurse | Epping | Casual
For Health Group —Epping VIC
- Weekend availability
- Clinic
- Acute care experience
- Communication skills
- Health insurance
- Dental insurance
Controls Engineer, Australia & New Zealand Data Center Controls Deployment & Service
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Management
- PMP
- Engineering
2d
Senior GRC Security Consultant
Spartans Security —Cremorne VIC
- $170,000 - $190,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
Quick Apply
Security Supervisor
Western Health —Melbourne VIC
- Full-time
- Customer service
- Education
Careers/Pathways Coordinator
Victorian Government —Melbourne VIC
- Full-time
- Administrative experience
- Senior Secondary Certificate of Education
- Communication skills
4d
Retail Manager
Smolbitez Waffle —Melbourne VIC
- $80,000 a year
- Full-time
- Management
- Customer service
- Research
Quick Apply
3d
IFS ERP Finance Consultant
InfoConsulting —Melbourne VIC
- Remote
- English
Technical Bid Engineer
CDC Data Centres —Melbourne VIC
- Full-time
- Hybrid work
- Bachelor's degree
- Annual leave
- Parental leave
Quick Apply
Maintenance & Asset Management Consultant
Wood —Melbourne VIC
- Urgently hiring
- Hybrid work
- Microsoft Excel
- Maintenance
- In-person
Contract Specialist
Accenture —Melbourne VIC
- Full-time
- Education
- Bachelor's degree
Senior Network Architect
Accenture —Melbourne VIC
- Full-time
- Azure
- AWS
- Presentation skills
10d
Account Manager
FUJIFILM —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Work from home
- Employee discount
12d
Director, BD Early Stage
CSL Behring —Melbourne VIC
- $231,000 - $299,000 a year
- Full-time
- Medicine
- Doctoral degree
- Master's degree
11d
IFS Project & Finance Consultant
InfoConsulting Group —Melbourne VIC
- Full-time
- Remote
- Bachelor's degree
- Budgeting
Quick Apply

I want to receive the latest job alert for level 2 network operations support in broadmeadows, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

level 2 network operations support jobs near broadmeadows, vic

ICT Customer Support Officer

Melgrand -
Thornbury VIC

Quick Apply

Job Details

Full-time
$78,000 - $85,000 a year
2 days ago

Qualifications

Customer service
Technical support
Communication skills
Help desk

Full Job Description

About the Role

We’re seeking a proactive and customer-focused IT Support Officer to provide reliable, high-quality technical support across Melgrand’s national operations.

In this hands-on role, you’ll be responsible for delivering Level 1–2 IT support, managing helpdesk requests, maintaining IT systems and hardware, and ensuring our teams have the tools and support they need to operate effectively. You’ll play a key role in resolving day-to-day technical issues, supporting business applications, and contributing to a seamless technology experience for all staff.

Main Tasks and Responsibilities

Provide Level 1–2 technical support to users, diagnosing and resolving hardware, software, system and connectivity issues.

Deliver timely, clear, and professional communication to users throughout the support process.

Support core business systems including intranet, workforce management, booking platforms, and ticketing systems.

Manage user accounts, permissions, and access requests in line with internal processes.

Diagnose hardware and peripheral equipment issues and coordinate or undertake the repair, replacement and configuration of terminals, printers, modems and other end-user devices.

Designing and maintaining websites.

Implementing computer networks.

Assist with the configuration and ongoing support of network connectivity and related ICT infrastructure.

Assist with IT projects, system improvements, testing, and rollout activities.

Assess software and hardware requirements and recommend appropriate solutions to resolve user and system issues.

Support onboarding of new staff, including system access, device setup, and induction assistance.

Manage helpdesk requests from initial diagnosis through to resolution or escalation and maintain accurate records of incidents and solutions.

Maintain technical documentation, user guides and records of recurring technical issues and resolutions.

Relevant Qualifications

Qualifications in Information Technology or a related discipline.

Relevant Experience

Relevant experience in ICT Customer Support.

Minimum of 4 years of?relevant work experience in ICT customer support, helpdesk or a related technical support environment.

Demonstrated experience providing Level 1–2 support across hardware, software, applications and end-user devices.

Experience troubleshooting technical issues and supporting business systems and user access.

Relevant Skills

Understanding of basic networking and end-user technology support.

High attention to detail and a structured approach to documentation.

Excellent communication and customer service skills with a user-first mindset.

Strong troubleshooting skills across devices, systems, and applications.

Pay: $78,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

level 2 network operations support jobs in broadmeadows, vic

ICT Customer Support Officer

Level 2 Network Operations Support Engineer

Mid-Level Infrastructure Engineer

Cyber Security Engineer

ANZSA Supply Chain Finance Manager

Careers Practitioner

Urgent Care Enrolled Nurse | Epping | Casual

Controls Engineer, Australia & New Zealand Data Center Controls Deployment & Service

Senior GRC Security Consultant

Security Supervisor

Careers/Pathways Coordinator

Retail Manager

IFS ERP Finance Consultant

Technical Bid Engineer

Maintenance & Asset Management Consultant

Contract Specialist

Senior Network Architect

Account Manager

Director, BD Early Stage

IFS Project & Finance Consultant

I want to receive the latest job alert for level 2 network operations support in broadmeadows, vic

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected