About the Role
Smolbitez Pty Ltd is seeking an experienced and motivated Retail Manager to oversee the day-to-day operations of our growing retail food business in Melbourne.
The successful candidate will be responsible for managing store operations, supervising staff, monitoring stock levels, coordinating suppliers, maintaining customer service standards, and supporting the development and growth of the business.
Key Responsibilities
- Manage and coordinate the daily operations of the retail store.
- Supervise, train and support retail staff to ensure efficient store operations.
- Prepare staff rosters and coordinate staffing requirements.
- Monitor sales performance, customer service and overall store performance.
- Conduct regular stock level checks and ensure sufficient inventory is maintained.
- Manage stock ordering, receiving, storage and inventory control.
- Monitor stock usage, wastage and product availability.
- Coordinate with suppliers and manage supplier relationships.
- Research and identify potential new products, ingredients and suppliers.
- Assist with new product research, development and testing to expand the company's product range.
- Research market trends and customer preferences to identify new product opportunities.
- Maintain high standards of product quality, presentation, cleanliness and customer service.
- Monitor operating costs and assist in improving business efficiency.
- Handle customer enquiries, feedback and complaints professionally.
- Ensure workplace health, safety and food safety procedures are followed.
- Assist with promotional activities and initiatives to improve sales performance.
- Maintain operational records and provide reports to management.
- Assist management with business development and continuous improvement initiatives.
Essential Skills and Experience
The successful candidate must have:
- A minimum of 2 years' retail management experience is essential.
- Previous experience supervising and managing retail staff.
- Experience in stock control, inventory management and supplier coordination.
- Strong understanding of retail store operations and customer service.
- Experience with staff rostering and workforce coordination.
- Strong communication, organisational and time-management skills.
- Ability to manage multiple tasks in a fast-paced retail environment.
- Strong problem-solving and decision-making skills.
- Ability to work independently and as part of a team.
- Understanding of workplace health, safety and food safety requirements.
- Ability to research market trends and evaluate new product opportunities.
- Experience or demonstrated ability in new product research and development is highly regarded.
- Established supplier networks or sourcing resources in Malaysia are highly regarded, particularly for Malaysian food products, ingredients and related products.
What We Offer
- Full-time position.
- Annual salary of AUD $80,000 + superannuation.
- Opportunity to work in a growing Australian food retail business.
- Supportive and professional working environment.
- Opportunity to take responsibility for retail operations, product development and business growth.
How to Apply
Please submit your resume outlining your relevant qualifications, skills and retail management experience, including experience in stock management, supplier coordination and product development where applicable.
Pay: $80,000.00 per year
Work Location: In person
