In-Demand Incident & problem specialist Jobs in Parramatta, Nsw

ServiceNow Platform Administrator
Reserve Bank of Australia —Sydney NSW
- Full-time
- Hybrid work
- Administrative experience
- In-person
- Communication skills
18h
Quality Advisor
Lendlease —Sydney NSW
- Full-time
- Management
- Construction experience
- Communication skills
- Annual leave
- Parental leave
Facilities Specialist
Tesla —Alexandria NSW
- Full-time
- Microsoft Office
- AI
- Communication skills
19h
Warehouse Supervisor - PM
Linfox —Kemps Creek NSW
- Full-time
- Microsoft Excel
- Management
- Leadership
- Parental leave
Claims Assessor
First Australian Company —Chatswood NSW
- Full-time
- Office
- Analysis skills
- Bachelor's degree
- Employee assistance program
- Referral program
Quick Apply
13d
Associate Security Specialist, Region Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer science
- Computer Science
- AWS
- Health insurance
- Employee assistance program
Senior WHS Specialist (Work Health & Safety)
Device Technologies Australia —Sydney NSW
- Full-time
9d
Technical Account Manager
Adobe —Sydney NSW
- Full-time
- APIs
- AI
Level 3 Service Desk Engineer
EFEX —Sydney NSW
- $90,000 - $120,000 a year
- Full-time
- Azure
- AWS
- Communication skills
Quick Apply
Senior Manager - Line 2 Compliance Advisory
Bank of Queensland —Sydney NSW
- Full-time
- Financial services
- Time management
- Parental leave
- Employee assistance program
NSW QSE Advisor
Freyssinet —Macquarie Park NSW
- Organisational skills
- Construction experience
- Leadership
- Fuel card
Senior Analyst Line 1 Risk
Bank of Queensland —Sydney NSW
- Full-time
- Financial services
- Parental leave
- Employee assistance program
Storage Engineer
Capgemini —Sydney NSW
- Hybrid work
- SharePoint
Data Center Critical Facilities VI (Shift lead)
Equinix —Sydney NSW
- Full-time
- Engineering
- Supervising experience
- Bachelor's degree
MC Core Cloud Specialist VAS
Ericsson —Sydney NSW
- Administrative experience
- APIs
12d
ServiceNow -Configuration Management Lead
Downer Group —North Ryde NSW
- Full-time
- Computer science
- Computer Science
- DevOps
- Parental leave
- Employee assistance program
Storage Engineer
Capgemini Sogeti —Sydney NSW
- Hybrid work
- SharePoint
Infrastructure Support Engineer, IREO
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- Software troubleshooting
- AWS
- Scripting
Manager, Health Safety Environment NSW/ACT
dnata catering and retail —Mascot NSW
- Analysis skills
- Leadership
- Communication skills
- Free parking
- Annual leave
Senior Systems Specialist - MES
Cochlear Ltd —Sydney NSW
- Full-time
- ERP systems
- Education
- Bachelor's degree
7d

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ServiceNow Platform Administrator

Reserve Bank of Australia -
Sydney NSW

Apply Now

Job Details

Full-time
18 hours ago

Qualifications

Administrative experience
Security
ServiceNow
Communication skills

Full Job Description

Help shape and support a critical enterprise ServiceNow platform!

We're looking for an experienced ServiceNow Platform Administrator to join our MyService Platform Team during a period of significant project and platform demand.

This is an opportunity to work on a highly visible enterprise platform that supports service delivery across both technology and business teams. You'll play a key role in ensuring the platform remains secure, reliable, well-governed and ready to support ongoing business growth and change.

Working alongside Business Analysts, Developers, Configuration Analysts, Asset Analysts and managed service partners, you'll help maintain platform health, deliver enhancements and drive continuous improvement across the ServiceNow environment.

Why join us?

Support and optimise a critical enterprise ServiceNow platform
Be part of a collaborative team with deep ServiceNow expertise
Get exposure to a broad range of platform administration, support and enhancement activities
Contribute to platform improvements, automation and operational excellence initiatives
Work in a complex enterprise environment with diverse stakeholders
Hybrid working arrangement with 3 days in the office

About the role

As the ServiceNow Platform Administrator, you'll be responsible for the day-to-day administration, support and operational performance of the platform.

Please note this a 12-month contract

Key responsibilities include:

Maintaining platform health, availability, performance and stability
Managing users, groups, roles and security controls
Investigating incidents and platform issues, conducting root cause analysis and implementing sustainable solutions
Configuring and maintaining platform functionality including forms, workflows, business rules and UI policies
Supporting platform upgrades, releases and patch activities
Monitoring compliance with security, governance and operational standards
Troubleshooting technical issues and coordinating resolutions with internal teams and external partners
Providing expert advice and support to users and stakeholders
Identifying opportunities to automate, standardise and improve platform processes
Supporting the ongoing evolution and continuous improvement of the ServiceNow platform

About you

We're looking for someone who combines strong ServiceNow administration skills with a proactive and customer-focused approach.

You'll bring:

Experience administering ServiceNow in a complex enterprise environment
Strong understanding of platform administration, security and access management
Experience supporting multiple ServiceNow capabilities and modules
Hands-on experience configuring workflows, business rules, forms and UI policies
Strong troubleshooting and problem-solving skills
Experience managing incidents through to successful resolution
Ability to build effective relationships across technical teams, vendors and business stakeholders
Excellent communication and stakeholder engagement skills
A proactive mindset and strong attention to detail
ServiceNow Certified System Administrator (CSA) certification

About the team

The ServiceNow Platform Team is responsible for the governance, administration and continuous improvement of the Bank's ServiceNow platform. The team works closely with stakeholders across technology and business functions to ensure the platform delivers a secure, stable and high-quality experience for its users.

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drive the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

Application Close :

September 15, 2026

Apply Now

Refine Your Search

incident & problem specialist jobs in parramatta, nsw

ServiceNow Platform Administrator

Quality Advisor

Facilities Specialist

Warehouse Supervisor - PM

Claims Assessor

Associate Security Specialist, Region Services

Senior WHS Specialist (Work Health & Safety)

Technical Account Manager

Level 3 Service Desk Engineer

Senior Manager - Line 2 Compliance Advisory

NSW QSE Advisor

Senior Analyst Line 1 Risk

Storage Engineer

Data Center Critical Facilities VI (Shift lead)

MC Core Cloud Specialist VAS

ServiceNow -Configuration Management Lead

Storage Engineer

Infrastructure Support Engineer, IREO

Manager, Health Safety Environment NSW/ACT

Senior Systems Specialist - MES

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