In-Demand It support Jobs in Docklands, Vic

IT Infrastructure Support Analyst
Infosys —Melbourne VIC
- Analysis skills
- Communication skills
- Health insurance
- Parental leave
11d
Service Desk Analyst
Brennan IT —Melbourne VIC
- Weekend availability
- Azure
- Management
- Computer Science
12d
IT Service Desk Team Leader
MedHealth —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Leadership
- Health insurance
- Parental leave
Quick Apply
7h
Senior Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- Customer service
- Work from home
- Free food
Quick Apply
Desktop Support Officer - Education
Centorrino Technologies —Keilor North VIC
- $60,000 - $70,000 a year
- Full-time
- Management
- Communication skills
Quick Apply
ICT Technician Level 2
Westbourne Grammar School —Truganina VIC
- Full-time
- Azure
- Management
- Communication skills
14d
IT Onsite Technician - Melbourne
Hemmersbach GmbH & Co. KG —Melbourne VIC
- Full-time
- English
- Microsoft Office
- POS
Senior IT Cluster Specialist
Marriott International, Inc —Docklands VIC
- Full-time
- POS
- Resort
12d
Microsoft M365 Systems Administrator
Visy —North Melbourne VIC
- Full-time
- Azure
- SharePoint
- Communication skills
Service Desk Engineer
Autosports Group Limited —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
Quick Apply
Senior IT Support Officer
BioAgilytix —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Administrative experience
Quick Apply
Service Desk Analyst
Victorian Government —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- Communication skills
22h
IT Onsite Support Specialist
WSP —Melbourne VIC
- Microsoft Outlook
- SharePoint
- IT
2d
IT Support Level 2
MacKillop Family Services —Melbourne VIC
- Full-time
- Management
- Software troubleshooting
- Customer service
- Employee assistance program
1d
Senior Systems Administrator
NTT —Melbourne VIC
- Contract
- Administrative experience
Quick Apply
12d
Systems Administrator
BAE Systems —Melbourne VIC
- Azure
- Computer Science
- Analysis skills
Computer Network Support
Medical iT —Melbourne VIC
Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
End User Technical Support Consultant
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- No degree
4h
Allocation Systems Support Analyst
Accent Group —Cremorne VIC
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
Quick Apply
12d

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IT Infrastructure Support Analyst

Infosys -
Melbourne VIC

Apply Now

Job Details

11 days ago

Benefits

Health insurance
Parental leave
Employee assistance program
Gym membership
Paid volunteer leave
Salary packaging
Insurance services

Qualifications

Analysis skills
Communication skills

Full Job Description

About Us:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem.

Recognized as the #1 Top Employer in Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.

️Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Role Description:
As an IT Infrastructure Support Analyst you will be responsible for providing IT Support to users, both based out of the office in Melbourne and working at Client or remote locations. You will also be responsible for ensuring that all IT devices are compliant with latest patches, OEM supported OS/HW/SW.

Roles and Responsibilities:

IT Support to users, both based out of the office and working at Client or remote locations.
Install, configure, manage IT Infra covering all services managed by the IT dept across the region.
Ensure all IT devices are compliant with latest patches, signatures, and software.
Provide new hire onboarding support (local onsite and remote over WebEx), to configure laptop and basic IT services.
Aligning to Service Support processes and working with stakeholders on this regard.
Prepare systems & infrastructure in alignment to IT and Information security guidelines.
Ensuring the systems in the locations are compliant with respect to Security KPIs.
Handling IT audits and addressing the findings.
Assets inventory management and related activities.
Co-ordination with vendors & service providers for obtaining equipment quotes based on project needs.
Working with stakeholders from Delivery, Facilities, Information Security Group, Client, Suppliers and Internal teams.
Identify areas of opportunities in IT service and develop a business case for review, sign off and implement.

Skills /Competencies:

Essential:

Tertiary Qualification in IT / Computer Science / related discipline.

Preferred:

Business Continuity Management activities for the IT Infrastructure and services delivered from the location.
Participate and provide inputs on budgeting for IT Infrastructure at the location.
Perform project management & implementation activities for new infrastructure setup or upgrade of existing infrastructure

Additional Skills:

Analytical and Reporting skills
Planning and Organizing
Stakeholder Communication skills

In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (AU)

Income Protection Insurance
Paid Parental and Volunteer leaves
Employee Assistance Program (EAP)
Flexible working arrangements (hybrid, reviewed case-by-case basis)
Health Insurance Discount and Well-being Program
Access to Fitness and Gym Memberships
Salary packaging and novated leasing

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [email protected] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Apply Now

Refine Your Search

it support jobs in docklands, vic

IT Infrastructure Support Analyst

Service Desk Analyst

IT Service Desk Team Leader

Senior Service Desk / Onsite Engineer (MSP)

Desktop Support Officer - Education

ICT Technician Level 2

IT Onsite Technician - Melbourne

Senior IT Cluster Specialist

Microsoft M365 Systems Administrator

Service Desk Engineer

Senior IT Support Officer

Service Desk Analyst

IT Onsite Support Specialist

IT Support Level 2

Senior Systems Administrator

Systems Administrator

Computer Network Support

Data Center IT Support Engineer, MEL - DCO

End User Technical Support Consultant

Allocation Systems Support Analyst

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