In-Demand Technical account manager Jobs in Perth, Wa

IT Operations Team Manager
Kinetic IT —Perth WA
- Full-time
- Leadership
- Communication skills
- Time management
- Employee assistance program
- Employee discount
17h
Post Sales Support Officer (Warranty, Claims, Customer Service)
Trevor's (1977) Pty Ltd —Osborne Park WA
- $65,000 - $75,000 a year
- Urgently hiring
- CRM software
- Sales
- Microsoft Office
Quick Apply
19h
Customer Success Account Manager
Zensai —Perth WA
- Full-time
- Remote
- Bachelor's degree
- SharePoint
- AI
- Annual leave
- Parental leave
Quick Apply
1d
Channel Account Manager - WA / SA
Motorola Solutions —Burswood WA
- Full-time
- Sales
- Business development
- Presentation skills
19h
Key Account Manager
Justrite Safety Group —Perth WA
- Sales
Quick Apply
Metal Machninist - CNC/ Manual/ On site
Motion Asia Pacific Services Pty Ltd —Henderson WA
- Full-time
- In-person
- Parental leave
- Employee assistance program
Quick Apply
Technical Director/ Senior Design Manager
Arcadis —Perth WA
- Engineering
- Leadership
- Communication skills
Customer Success & Strategic Growth Manager
Epiroc —Perth WA
- Sales
- Leadership
- Communication skills
- Parental leave
13d
Associate Territory Manager - Trauma
Stryker —Perth WA
- Full-time
- Sales
- English
- Bachelor's degree
- Health insurance
- Parental leave
Body Repair Manager, Perth
Tesla —O'Connor WA
- Full-time
- Management
- Customer service
- Bachelor's degree
Senior Project Risk Manager | Defence & Infrastructure
Turner & Townsend —Perth WA
- Full-time
Quick Apply
Service Coordinator
Trescal (Australia) Pty Ltd —Welshpool WA
- $70,000 - $75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
6d
Business Development Manager
Linkforce —Perth WA
- Business development
- Communication skills
- Negotiation
- Gym membership
Lead Accountant
St Jude's Group —West Perth WA
- $140,000 - $160,000 a year
- Budgeting
- Communication skills
Identity Account Manager
Palo Alto Networks —Perth WA
- Full-time
- CRM software
- Sales
- Salesforce
Enterprise Sales Manager - Mining
Micromine —Perth WA
- Full-time
- Hybrid work
- Sales
- AI
- Communication skills
- Parental leave
- Employee assistance program
19h
Senior Project Manager | Infrastructure
Turner & Townsend —Perth WA
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick Apply
Senior Account Manager
CSE Global —Kewdale WA
- Full-time
- Management
- Sales
- Communication skills
Quick Apply
21h
Account Manager - Fire Protection
Victaulic —Perth WA
- Full-time
- Sales
- Microsoft Office
- Business development
- Annual leave
- Employee assistance program
13d
Senior Project Engineer
Macro Metals —West Perth WA
- Full-time
- Microsoft Excel
- Management
- PMP
Quick Apply

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IT Operations Team Manager

Kinetic IT -
Perth WA

Apply Now

Job Details

Full-time
17 hours ago

Benefits

Employee assistance program
Employee discount
Gym membership

Qualifications

Cybersecurity
Leadership
Communication skills
Time management

Full Job Description

Job no: WWREQ0034982
Employment type: Full Time
Location: Perth
Categories: Leadership

About The Role
One of Kinetic IT’s largest and most well-established accounts in East Perth is looking for an experienced Operations Manager to lead and support a 25-person technical team. This role bridges the gap between the customer and the team, with a strong focus on service delivery, operational excellence and continuous improvement.

Responsibilities will include:

Lead and manage a highly technical team of 25 individuals
Ensure the timely and efficient delivery of ICT services to the customer, adhering to established service level agreements (SLAs) and key performance indicators.
Effectively manage resources, including people, equipment and technology, to meet operational requirements and customer demand.
Oversee the effective management of operational incidents, requests and escalations, ensuring issues are appropriately prioritised, managed and resolved.
Build and maintain strong customer relationships, acting as a key operational point of contact and developing a strong understanding of customer needs.
Monitor service performance and identify opportunities to improve operational processes, service quality and efficiency.
Provide clear leadership, performance management, coaching and development to team members and Team Leaders.
Work collaboratively with internal stakeholders, vendors and partners to support effective service delivery and resolve operational issues.
Maintain appropriate operational reporting, governance, resource utilisation and service documentation.
Demonstrate strong commercial awareness when managing resources, service delivery and operational priorities.
Contribute to the creation and execution of crew engagement and improvement initiatives.

What you’ll bring to the table:

Proven experience leading and managing ICT operations or service delivery teams.
Strong people leadership and resource management capability, including experience leading Team Leaders and technical teams.
A strong customer focus with the ability to build trusted relationships and confidently manage operational conversations.
Experience managing enterprise ICT operations, including incidents, requests, escalations and service performance.
Strong organisational and time management skills, with the ability to prioritise effectively in a high-volume environment.
A continuous improvement mindset, with a track record of identifying opportunities to improve processes, efficiency and service outcomes.
Sound commercial awareness and an understanding of the relationship between service delivery, resources and customer outcomes.
Strong communication and stakeholder management skills.
The ability to operate effectively across a large and complex ICT environment, bringing structure, accountability and a practical approach to operational challenges.

About Kinetic IT
Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management. We are unlocking the potential of technology to enrich lives of Australian communities.
For more than 25 years, we’ve partnered with some of Australia’s most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport.

Be You, Create the Future
At Kinetic IT, we’re driven by a shared passion for technology, customer success, and community impact.
With over 1,500 talented people working across Australia, we deliver world-class capabilities with a local touch – helping shape the future of tech, here and beyond.
We value individuality and foster an inclusive culture where you’re safe to be your best, real self. We tackle challenges together, celebrate success together, and make sure everyone feels valued, supported, and proud of the work they do.
As an equal opportunity employer, we welcome people of all abilities, backgrounds, cultures, and genders. We’re proud to be an Indigenous and Veteran-friendly employer.

The Kinetic IT Difference

Growth-focused culture – Formal training, mentoring, vendor exam support, communities of practice and regular development reviews.
Advance your career – Access new roles via our internal ‘Opportunity Marketplace’ careers hub.
Flex your work – Hybrid options, flexible hours, mobility and part-time roles (customer needs permitting).
Celebrate together – Social events, cultural celebrations, end-of-year functions and more.
Wellbeing matters – Health and wellness resources, tailored leave and support options and EAP access.
Other Perks- Access to our employee discounts platform, discounted gym membership and more.

How To Apply
Work with us as we bring technology to life. Apply today or send your CV direct to [email protected].
You can learn more about our culture and crew online at https://kineticit.com.au/work-with-us/careers-at-kit/.

#hybrid

Advertised: 25 Aug 2026 W. Australia Standard Time
Applications close:

Apply Now

Refine Your Search

technical account manager jobs in perth, wa

IT Operations Team Manager

Post Sales Support Officer (Warranty, Claims, Customer Service)

Customer Success Account Manager

Channel Account Manager - WA / SA

Key Account Manager

Metal Machninist - CNC/ Manual/ On site

Technical Director/ Senior Design Manager

Customer Success & Strategic Growth Manager

Associate Territory Manager - Trauma

Body Repair Manager, Perth

Senior Project Risk Manager | Defence & Infrastructure

Service Coordinator

Business Development Manager

Lead Accountant

Identity Account Manager

Enterprise Sales Manager - Mining

Senior Project Manager | Infrastructure

Senior Account Manager

Account Manager - Fire Protection

Senior Project Engineer

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