In-Demand Customer service representative Jobs in Schofields, Nsw

Customer Service Representative
Auto Parts Group —Smithfield NSW
- Full-time
- Customer service
- Parental leave
- Employee assistance program
Quick Apply
1h
Crew Member / Customer Service Attendant
Bubbletea Winston Hills —Winston Hills NSW
- $15 - $30 an hour
- Part-time
- Customer service
- In-person
- Cash handling
- Employee discount
Quick Apply
19h
Customer Care Consultant
Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) —Regents Park NSW
- Full-time
- Customer service
- ERP systems
- Conflict management
- Employee assistance program
Guest Service Agent (GSA)
APX Hotels Apartments —Rosehill NSW

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Customer Service Representative

Auto Parts Group -
Smithfield NSW

Quick Apply

Job Details

Full-time
1 hour ago

Benefits

Parental leave
Employee assistance program

Qualifications

Customer service
Security

Full Job Description

About Auto Parts Group (APG):

At Auto Parts Group (APG), we aim to be Australia’s top independent supplier of genuine and aftermarket automotive parts, providing our customers with a "Real Advantage."

APG is part of GPC Asia Pacific, a leading supplier of industrial and automotive parts in Australia, New Zealand, and Southeast Asia. GPC has over 8,000 employees in Asia Pacific and more than 60,000 globally, with well-known brands like Repco, NAPA, AMX, and Motion Industries.

About The Role:
Join our Sydney - Smithfield office in a full-time permanent role and deliver outstanding customer service every day. In other companies this role may be referred to as a Parts Interpreter position, internally at APG it is referred to as the Customer Service Representative.

As a Customer Service Representative, You Will:

Provide excellent customer service by managing parts inquiries, requests, and quotes.
Handle phone services and ensure a professional customer experience.
Use APG systems to manage parts and inventory.
Address customer escalations and maintain order records.
Meet KPIs and focus on continuous improvement.

About You:
We are looking for someone who is:

Energetic Team player.
Passionate about customers and service.
Experienced in customer service, with strong relationship-building skills is highly desirable.
A self-starter with a proactive, solutions-focused mindset.
Reliable, punctual, and a confident communicator.
Prior experience with Parts check and(or) Repair Connection systems desirable

Benefits:

APG 'Me' Day: A paid, flexible day for team members to use as they wish.
Paid Parental Leave: Newly introduced paid parental leave for permanent employees.
Training: Comprehensive training, support, and resources provided.
Business Perks: Exclusive discounts with retailers like Repco, NAPA, AMX, and Motion Industries.
Events: Regular team catch-ups, monthly events, and annual awards.
Wellbeing: Free, confidential Employee Assistance Program (EAP) for you and your family, including financial and legal counselling.
Diversity: A diverse team with varying ages, nationalities, abilities, and cultures.
Security: A 30-year strong and growing business.

About The Work Environment…
Now is the perfect time to join our dynamic team as we focus on continuous improvement, technology, and safety. We are driven to provide the best customer experience and need individuals to help us reach our goals. It all starts with you.

Interested…
Please click on the "Apply" button and submit your resume.

Can't find a role that matches your interest or location? Register your interest by creating an account and we'll be in contact if something pops up that matches your skills or interest.

GPC Asia Pacific is an equal opportunity employer.

Quick Apply

Refine Your Search

customer service representative jobs in schofields, nsw

Customer Service Representative

Crew Member / Customer Service Attendant

Customer Care Consultant

Guest Service Agent (GSA)

Other jobs to consider

I want to receive the latest job alert for customer service representative in schofields, nsw

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