Hotel General Manager | Vibe Hotel Sydney
Lead a flagship CBD hotel. Inspire exceptional teams. Deliver outstanding results.
At Vibe Hotel Sydney, we're about more than check-ins and check-outs. We create memorable guest experiences, empower our people to thrive, and deliver strong business performance in one of Australia's most vibrant hospitality markets.
We're seeking an experienced and commercially astute Hotel General Manager to lead our iconic Sydney CBD property and shape its next chapter of success.
The Opportunity
Perfectly located in the heart of Sydney, Vibe Hotel Sydney is a dynamic, full-service hotel featuring:
- 198 contemporary guest rooms and suites
- Flexible conference and event facilities for up to 200 delegates
- The popular Storehouse Sydney Central Café & Bar
- Rooftop pool and fitness centre
- A diverse mix of corporate, conference and leisure guests
Reporting to the Area General Manager, you'll have full accountability for hotel performance, guest satisfaction, team engagement and owner relationships. This is a highly visible senior leadership role where you'll drive operational excellence, commercial growth and a high-performing culture.
What You'll Be Responsible For
Leading Hotel Performance
- Deliver strong commercial outcomes across revenue, profitability, market share and guest satisfaction
- Develop and execute strategic business plans to maximise hotel performance
- Drive revenue optimisation across Rooms, Food & Beverage and Conference & Events
- Monitor financial performance through forecasting, budgeting and effective cost management
Inspiring and Developing Teams
- Create an engaging, high-performance culture where people can grow and succeed
- Lead, coach and develop leaders across all hotel departments
- Build strong succession plans and talent pipelines
- Champion team engagement, accountability and continuous improvement
Delivering Exceptional Guest Experiences
- Ensure consistent delivery of brand standards and operational excellence
- Foster a guest-centric culture focused on memorable experiences and service excellence
- Respond effectively to complex operational challenges and critical incidents
- Maintain a visible presence across the hotel, supporting both guests and teams
Building Strong Stakeholder Partnerships
- Develop trusted relationships with owners, corporate stakeholders and key partners
- Lead owner reporting, property reviews and business performance discussions
- Oversee asset management and CAPEX planning initiatives
- Represent the hotel within the local community and broader industry
About You
You are an accomplished hotel leader who combines commercial expertise with genuine people leadership.
You'll bring:
- Proven experience as a Hotel General Manager or in a comparable senior hotel leadership position
- Strong operational expertise across Rooms, Food & Beverage and Conference & Events
- Demonstrated success growing revenue, profitability and overall hotel performance
- Experience managing hotel budgets, forecasting, business planning and asset management
- Exceptional stakeholder management and relationship-building skills
- A hands-on leadership style with the ability to engage, coach and inspire diverse teams
- Strong commercial acumen and understanding of hotel performance metrics, including RevPAR and GOP
- Experience leading change, driving innovation and improving operational outcomes
- Sound knowledge of WHS, food safety, compliance and workforce management practices
- Full, unrestricted Australian working rights (visa sponsorship is not available)
Why TFE Hotels?
At TFE Hotels, our people are at the heart of everything we do. We empower our leaders to make an impact, think differently and bring out the best in their teams.
In return, you'll have the opportunity to:
- Lead one of Sydney's most established and well-positioned CBD hotels
- Join a growing international hospitality group with a people-first culture
- Influence business performance and drive meaningful results
- Work alongside experienced hospitality leaders and support teams
- Build your career with an organisation committed to development, innovation and success
Ready to Lead?
If you're a passionate hotel leader with a track record of building high-performing teams, delivering exceptional guest experiences and driving commercial success, we'd love to hear from you.
Apply now and lead the future of Vibe Hotel Sydney.
