In-Demand Helpdesk support Jobs in Australia

HR Assist Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Customer service
- Administrative experience
6d
Client Finance Specialist - Billings - Remote
Employment Hero —Sydney NSW
- Full-time
- Remote
- Salesforce
- AI
- Parental leave
Quick Apply
5d
Systems Test Engineer
Pavan Enterprises Pty Ltd —Wollert VIC
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Customer Success Specialist
Buddy Advisory —Geelong VIC
- $65,000 - $75,000 a year
- Organisational skills
- In-person
- AI
Application Support Lead
Thinktank —Sydney NSW
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Annual leave
Advanced Care Support Helpdesk Worker
Victorian Government —Melbourne VIC
- $97,429 - $109,593 a year
- Full-time
- Recruiting
- Communication skills
13h
Office Manager / Executive Assistant
INTREC Management —Victoria
- Office
- Microsoft Office
- Administrative experience
- Referral program
Application Support Lead – Leading Non-Bank Lender
Thinktank —North Sydney NSW
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Annual leave
Quick Apply
Group Senior Helpdesk Analyst
Prouds —Summer Hill NSW
- Full-time
- Systems design
- Microsoft Office
- POS
Quick Apply
IT Support Officer - Broadbeach, QLD
Ignite —Broadbeach QLD
- Full-time
- Computer Science
- Customer service
- Bachelor's degree
3d
Service Desk Analyst
Capgemini —Sydney NSW
- Hybrid work
- Communication skills
Facilities Coordinator
CBRE —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Helpdesk Engineer (SA)
Comwire IT —Hindmarsh SA
- Full-time
- Azure
- Management
- SharePoint
Quick Apply
12d
Senior Support Analyst
Woolpert —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Customer service
- Education
- Health insurance
- Employee assistance program
Quick Apply
HR Assist Officer
Department of Justice and Community Safety —Melbourne City Centre VIC
- $81,496 - $98,955 a year
- Full-time
- Customer service
- Administrative experience
6d
Associate, AI Enablement & Adoption (4 month Contract) - Sydney, Australia
OMERS —Sydney NSW
- Full-time
- Computer Science
- Microsoft Office
- Bachelor's degree
Senior Customer Service Hero
ClassBento —Chatswood NSW
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Cooking
Quick Apply
3d
Network & IT Systems Engineer
Andromeda Robotics —Southbank VIC
- Full-time
- APIs
- AI
- Health insurance
Quick Apply
12d
Senior Project Officer - Payroll, Event Workforce
Australian Electoral Commission —Canberra ACT
- $99,734 - $111,701 a year
- Full-time
- Research
- Administrative experience
- Supervising experience
4d
Oracle Fusion HCM
Pyramid Global Technologies —New South Wales

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HR Assist Officer

Victorian Government -
Melbourne VIC

Apply Now

Job Details

Full-time
$81,496 - $98,955 a year
6 days ago

Qualifications

Customer service
Administrative experience
Payroll
Help desk

Full Job Description

Overview

Work Type: Fixed-term - Full-time

Salary: $81,496 - $98,955

Grade: VPS 3

Occupation: Human resources

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DJ3527/AUG/2026

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

As HR Assist Officer, you will provide timely HR help to employees and managers.
You will answer questions, solve simple issues and direct complex queries.
You will join a hands-on team that supports people across the department.
You will build useful HR skills while helping people get clear answers.
Fixed term full-time role earning $81,496 - $98,955 per year, plus super.

About us

People, Safety, and Culture (PSC) provides services and advice to the department on a wide range of human resources (HR), transformation, occupational health and safety, industrial relations, workforce planning matters and business assets.

The HR Assist Officer sits within the Employee Workplace Relations (EWR) team of PSC and supports the HR Assist helpdesk function. As the HR Assist Officer, you will respond directly to general HR enquiries in an efficient, effective and customer focused manner in order to deliver timely, accurate and reliable HR support to managers and employees.

What you will do

As HR Assist Officer, you will provide first-level HR help by phone and email.

You will manage queries, keep records and support the HR helpdesk team.

You will:

provide courteous and timely help to employees and managers by phone and email.
answer general HR questions about pay, recruitment, learning, leave and workplace relations.
track queries through to resolution, keeping people informed within agreed timeframes.
triage complex queries to the right HR team and keep accurate records.
support the team with reports, helpdesk processes, guidance and other HR tasks.

About you

Relevant experience in an HR team is highly desirable. A tertiary qualification in human resources or a related field is also highly desirable.

You should also have:

customer service experience, preferably in a helpdesk or service setting.
knowledge of current HR practices and, preferably, HR or payroll systems.
strong administrative skills, including database and spreadsheet work.
the ability to protect confidential information and solve problems with care.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Sandi Buttros at [email protected].

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

Child safety statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

Applications close Tuesday 1 September 2026 at 11.59pm

Posted

18 August 2026

Apply Now

Refine Your Search

helpdesk support jobs in australia

HR Assist Officer

Client Finance Specialist - Billings - Remote

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Customer Success Specialist

Application Support Lead

Advanced Care Support Helpdesk Worker

Office Manager / Executive Assistant

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IT Support Officer - Broadbeach, QLD

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HR Assist Officer

Associate, AI Enablement & Adoption (4 month Contract) - Sydney, Australia

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