In-Demand Desktop support Jobs in Docklands, Vic

IT Support Level 2
MacKillop Family Services —Melbourne VIC
- Full-time
- Management
- Software troubleshooting
- Customer service
- Employee assistance program
4h
Help Desk Technician
ALSTOM —West Melbourne VIC
- Schematics
- Engineering
- Microsoft Office
Facilities Coordinator/Receptionist
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Quick Apply
Learning And Development Coordinator
The GEO Group Australia Pty Ltd —Ravenhall VIC
- $118,000 - $121,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- First Aid Certification
- Free parking
- Employee assistance program
3d
Facilities Coordinator/Receptionist
JLL —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Cloud Engineer (Level 2)
Rapid Circle —Melbourne VIC
- Full-time
- Azure
- Microsoft Outlook
- Management
End User Compute (EUC)
Capgemini —Melbourne VIC
- Hybrid work
14d
Contact Centre Trainer
Lite n’ Easy —Melbourne VIC
- Full-time
- Microsoft Office
- Computer skills
- Communication skills
- Employee assistance program
- Gym membership
Quick Apply
11d
End User Compute (EUC)
Capgemini Sogeti —Melbourne VIC
- Hybrid work
14d
Engineer - M365
LAB3 —Melbourne VIC
- Contract
- Hybrid work
- Azure
- DevOps
- AI
Quick Apply
3h
Home Assessing Manager
Auto & General Holdings —Sunshine VIC
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Wanted: Yoda Of Content Creation (Long-Form Video Editor)
King Kong —South Yarra VIC
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Work from home
Quick Apply
Team Leader Estimating
Auto & General Holdings —Sunshine VIC
- Team management
- Organisational skills
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Regional IT Analyst
Aggreko —Braeside VIC
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Health insurance
Casual IoT Support Technician (Extra Low Voltage)
Heatherbrae Shortbreads Pty Ltd —Thomastown VIC
- $40 - $60 an hour
- Call employer
- Schematics
- Databases
- In-person
Quick Apply
Senior Workplace Engineer
Link Group —Docklands VIC
- On call
- Management
- Communication skills
Technical Field Engineer (VIC)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- No degree
- Nursing
eCommerce Specialist
BOUNCE —Glen Iris VIC
- Full-time
- Vital signs
- AI
- Communication skills
- Free parking
- Commuter assistance
Quick Apply
7d
QA Engineer (Frontend, Mobile, Java) - Trading
Binance —Melbourne VIC
- Full-time
- Remote
- Bilingual
- AI
- SDLC
Quick Apply
WHS Consultant
Citation Group —Melbourne VIC
- Full-time
- Hybrid work
- Management
- No degree
- Communication skills
- Parental leave
14d

I want to receive the latest job alert for desktop support in docklands, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support jobs near docklands, vic

IT Support Level 2

MacKillop Family Services -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time
4 hours ago

Benefits

Employee assistance program
Salary packaging

Qualifications

Asset management
Authentication
Desktop support
Management
Software troubleshooting
Customer service
IT service management
Microsoft Exchange
Administrative experience
Analysis skills
Driver Licence
IT support
SharePoint
Security
Working with Children Check
Intune
Identity & access management

Full Job Description

About the Role

MacKillop Family Services is seeking an experienced, customer focused and technically skilled IT Support Specialist, Level 2 to join our Information Technology team.

Reporting to the IT Service Delivery Manager, the IT Support Specialist, Level 2 is responsible for providing advanced technical support across MacKillop, acting as an escalation point for complex incidents and service requests that require deeper technical investigation and resolution.

This role combines strong technical troubleshooting capability with excellent customer service, security awareness, documentation skills, and a commitment to supporting a geographically dispersed workforce. You will work closely with employees, technology partners, and internal stakeholders to ensure the reliable delivery of technology services that enable quality outcomes for children, young people, families, and communities.

The successful candidate will be responsible for supporting Microsoft 365 technologies, Microsoft Entra ID, Intune-managed devices, endpoint security solutions, networking services, business applications, and operational technology across multiple sites. You will also contribute to service improvement initiatives, process optimisation, knowledge management, and the ongoing enhancement of MacKillop’s technology services.

This role requires a professional who can confidently manage competing priorities, communicate complex technical information clearly, take ownership of issues through to resolution, and build strong working relationships across the organisation.

This is a Permanent Full Time opportunity based in South Melbourne with flexibility to travel between sites as required. The position reports to the IT Service Delivery Manager.

Key Selection Criteria

To be successful in this role, you will demonstrate:

Demonstrated experience in a Level 2 IT Support, Service Desk, Desktop Support, or Systems Support role, typically gained through at least two years of relevant experience.
Relevant Information Technology qualification, recognised industry certification, or equivalent practical experience.
Experience troubleshooting and resolving complex incidents across hardware, software, business applications, identity and access management, endpoint devices, printing, and connectivity services.
Strong knowledge of Microsoft 365 technologies including Exchange Online, Teams, SharePoint Online, and OneDrive.
Practical experience supporting Microsoft Entra ID, including user and group administration, multifactor authentication, and access management.
Demonstrated experience managing and supporting Microsoft Intune-managed devices, including deployment, compliance, configuration, and application management.
Strong knowledge of Windows 11 administration, endpoint security, patching, and Microsoft Defender technologies.
Experience using IT Service Management (ITSM) systems and applying incident, request, change, problem, knowledge, and asset management processes.
Highly developed analytical and troubleshooting skills, including the ability to
Ability to manage competing priorities, work independently, and collaborate effectively with colleagues, stakeholders, vendors, and managed service providers.

For a full listing of the Position Description, please click APPLY. The Position Description is available for review at the bottom of the page.

For More Information

For further information regarding this position, please contact James Chang at [email protected]

We value the unique knowledge, perspectives, and cultural contributions of Aboriginal and Torres Strait Islander peoples. Your experience and insights are important to us, and we strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

Our Offer

More money in your pocket – salary sacrifice up to $18,550 per year, helping reduce the amount of tax you pay.
Employee Assistance Program and Hotline – free access to confidential counselling, coaching, wellbeing resources, financial advice, and health support services.
Professional Development Opportunities – ongoing learning, certification support, and opportunities to develop your technical capability and career within a purpose-driven organisation.
Sanctuary Organisation – MacKillop’s work is underpinned by the Sanctuary Model, an evidence-supported whole-of-organisation framework that promotes safety, recovery, wellbeing, and resilience.

You Must Have

Valid and current Driver’s Licence.
Satisfactory Criminal History Check (paid for by MacKillop).
Valid Employee Working with Children Check.
Valid and current NDIS Worker Screening Check (for risk-assessed/client-facing roles). MacKillop can assist successful candidates with their application.

Our Commitment

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic background, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

Apply Now

Refine Your Search

desktop support jobs in docklands, vic

IT Support Level 2

Help Desk Technician

Facilities Coordinator/Receptionist

Learning And Development Coordinator

Facilities Coordinator/Receptionist

Cloud Engineer (Level 2)

End User Compute (EUC)

Contact Centre Trainer

End User Compute (EUC)

Engineer - M365

Home Assessing Manager

Wanted: Yoda Of Content Creation (Long-Form Video Editor)

Team Leader Estimating

Regional IT Analyst

Casual IoT Support Technician (Extra Low Voltage)

Senior Workplace Engineer

Technical Field Engineer (VIC)

eCommerce Specialist

QA Engineer (Frontend, Mobile, Java) - Trading

WHS Consultant

I want to receive the latest job alert for desktop support in docklands, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected