At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.
A Day in the Life
Our Global Diabetes Capability Center is expanding to serve more people living with diabetes globally. Our state-of-the-art facility is dedicated to transforming diabetes management through innovative solutions and Technologies that reduce the burden of living with diabetes.
This position is an exciting opportunity to work with Minimed’s Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
#BetterDaysStartNow
Position Description:
Remote/Inside Sales is an innovative service provided by MiniMed, this service will offer a single dedicated product expert who will assist our territory with timely and accurate information. The Remote Sales team in Diabetes is located in MiniMed head office in Sydney.
An Inside Sales Representative will have a consultative approach to sales, working as a partner with internal and external stakeholders to enhance our product range and offerings. You will have the ability to source, develop and close deals for the business and refer on internal leads when appropriate. In this role, you will achieve and ideally exceed territory sales revenue and growth targets for MiniMed products and services. They will support MiniMed sales, business development, marketing strategies and practice professional and effective territory management including organisation, administration, inventory management. This role will offer the opportunity to be trained and gain experience in supporting our market leading technology across a broad range of procedures. Working within a fun and highly successful Remote Sales team, you will be given the opportunity to truly grow your career and shoot for the stars.
Position Responsibilities:
• Drive sales by developing, identifying, and securing all relevant direct sales opportunities. • Serve as a specialist for our products across all ANZ accounts to achieve or exceed assigned sales quotas and all the relevant goals and metrics.
- Generate market interest and close sales by executing product and segment marketing activities such as product demonstrations, focus areas or campaigns
- Actively solicit all MiniMed product opportunities, referring leads as appropriate
- Build relationships and trust with customers, be a key part of their buying decisions
- Understand customer buying patterns and use it to schedule calls 1
- Contribute to the fiscal revenue goal and propose/define tactical activities
Responsibilities as a MiniMed Employee:
- Observe all health and safety policies and procedures and take all reasonable care that actions or omissions do not impact on the health and safety of others.
- Work within and actively promote MiniMed’s Mission, corporate strategies, policies, procedures and Code of Conduct.
- Comply with MiniMed’s Finance and Legal policies and procedures, respond to both Internal and External Audit enquiries in a timely manner, and ensure follow-up on Action Items to address Audit recommendations.
- All activities must be performed in compliance with the local Quality System.
- Performs duties in compliance with environmental, health and safety related site rules, policies or government regulations.
- All other duties as assigned.
- Travel requirement: less than 25%
Experience and Knowledge:
Specialised Knowledge and Experience Required
- Experience in field sales, remote sales, sales support and administration
- Experience working in the healthcare industry
- Experience working with SFDC or similar CRM system advantageous
- Proven sales and negotiations experience
- Experience in making multiple outbound phone sales calls on a daily basis
- Ability to build strong customer (internal and external) relationships throughout a customer organisation, at all levels
- Experience in a “team oriented” sales environment
- Computer literacy including sound knowledge of the MS Office suite of software
- Understanding customer needs and requirements
Job Specific Competencies
- Excellent communication and interpersonal skills. Excellent verbal communicator and presenter
- Customer focused: Understands and delivers excellent customer service
- Professional presentation / presence
- Copes well under pressure and adapts to changing priorities
- Enjoys interacting and participating in a team environment, but is effective at self-direction
- Self-motivated, positive, energetic and enthusiastic
- Outgoing, confident and friendly
- Builds credible relationships with all key stakeholders, including specialists and peers
- Manages time effectively: Well organised, able to set and reset priorities 2
- Willingness and ability to learn complex technical information
- Technically & clinically astute
- Diplomatic, tactful, empathetic
- Excellent presentation skills - can deliver a customer focused service to internal and external customers
Personal Strengths
- Enthusiasm & willingness to learn
- Positive attitude to change
- Articulate, proactive, accountable
- Reliable and a team player
Qualifications and previous experience:
- Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 3 years of relevant experience
Physical Job Requirements:
Physical capabilities to perform the job:
- The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to use a computer and communicate with peers and co workers.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The above description is intended to describe the general content, identify the essential functions of, and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
MiniMed Mindset:
Act Boldly : Stepping up to share your voice, even when it goes against others in the room. Relentlessly researching variables and then taking calculated risks with the utmost confidence in those actions. Allowing others the freedom to experiment, fail, iterate, and innovate to turn big ideas into realities.
Compete to Win: Reframing the competition and looking beyond the healthcare technology industry for big ideas. Striving to provide a functional and emotional benefit. Working together to reach more customers, serve more patients and gain a bigger share of the market. Recognizing every role and every team plays a part.
Move with Speed and Decisiveness: Avoiding getting bogged down in planning and bureaucracy. Forming foundations of mutual trust across reporting structures. Putting action first; that is, lending a helping hand even if the issue lies outside your immediate purview.
Foster Belonging: Embracing diversity; appreciating everyone for who they truly are. Celebrating the experiences of others, helping everyone to learn from them and thrive. Holding ourselves accountable to ensure all voices are heard, no matter the seniority or Operating Unit.
Deliver Results…the right way: Carrying ourselves this way every day; especially when no one else is looking. Driving consistency in the quality of our work by making no exceptions to this rule.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
MiniMed offers a competitive salary and flexible benefits package
At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.
We want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey — meeting them where and how they need it.
