In-Demand Software support analyst | application | Jobs in Melbourne, Vic

Helpdesk Support Analyst
Suzuki Samanabad Auto Corporate —Melbourne VIC
- Up to $84,000 a year
- Computer Science
- Customer service
- Analysis skills
- Travel reimbursement
- Annual leave
Quick Apply
1d
Senior Data Engineer - Data & AI
MYOB —Melbourne VIC
- Hybrid work
- Computer science
- Computer Science
- DevOps
- Parental leave
4d
Senior AI Engineer
Karbon —Melbourne VIC
- Azure
- Doctoral degree
- Computer Science
- Annual leave
- Parental leave
Quick Apply
Lead Data Engineer
Karbon —Melbourne VIC
- Azure
- DevOps
- SQL
- Annual leave
- Parental leave
Quick Apply
Senior Architect
ARCANYS —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- DevOps
- Software development
Quick Apply
13d
Google Data Engineer - GCP
NCS Australia —Melbourne VIC
- Full-time
- Hybrid work
- Parental leave
Quick Apply
Senior Architect (Australia)
Arcanys —Carlton VIC
- Hybrid work
- Azure
- DevOps
- Software development
Quick Apply
Business Architecture Team Lead
Accenture —Melbourne VIC
- Full-time
- Salesforce
- DevOps
- APIs
Senior Software Engineer (.NET Developer)
Ippon Technologies —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Agile
Quick Apply
Senior Golang Engineer (Recommendation), Strategy Engine
Binance —Melbourne VIC
- Full-time
- Remote
- Computer Science
- Engineering
- Master's degree
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Senior Data Engineer - Data & AI
MYOB —Melbourne VIC
Bachelor’s or Master’s degree or equivalent experience in Computer Science, Data Science, Machine Learning, or a related field and relevant certifications (e.g.…
4d
Senior AI Engineer, Data Science
Future Secure AI —Melbourne VIC
Mentor and uplift junior data scientists, raising the bar for scientific and engineering excellence. You will architect and deploy advanced LLM‑driven agents…
Quick Apply

I want to receive the latest job alert for software support analyst | application | in melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

software support analyst | application | jobs near melbourne, vic

Data Engineer jobs in Melbourne VIC

Senior Software Engineer jobs in Melbourne VIC

Ai Developer jobs in Melbourne VIC

Senior Architect jobs in Melbourne VIC

After Hour Work From Home, Data Entry jobs in Melbourne Vic

No Experience Data Entry Work From Home jobs in Sydney Nsw

Data Engineer jobs in Wollongong Nsw

Data Engineer jobs in Perth Wa

Automotive Engineer jobs in Melbourne Vic

Senior Software Engineer jobs in Sydney Nsw

Software Engineering, Internship jobs in Perth Wa

Senior Software Engineer jobs in Brisbane Qld

Civil Engineer jobs in Queensland

Servicenow Developer jobs in Sydney Nsw

Golang Developer jobs in Remote

No Experience Software Developer jobs in Sydney Nsw

Golang Developer jobs in New South Wales

Golang Developer jobs in Sydney Inner Suburbs Nsw

Wordpress Developer jobs in Melbourne Vic

Junior Ai jobs in Sydney Nsw

Helpdesk Support Analyst

Suzuki Samanabad Auto Corporate
Melbourne VIC

Quick Apply

Job Details

Permanent
Up to $84,000 a year
1 day ago

Benefits

Travel reimbursement
Company car
Annual leave
Life insurance
Salary packaging

Qualifications

Computer Science
Customer service
IT service management
Technical support
Analysis skills
Bachelor's degree
CompTIA Network+
IT support
Diploma
Cybersecurity
Communication skills
CompTIA A+
Help desk
Information Technology

Full Job Description

Helpdesk Support Analyst

Company: Suzuki Samanabad Auto Corporate
Location: Parramatta Road, Corporate Division, Melbourne, Victoria, Australia
Salary: AUD 84,000 per year
Employment Type: Full-Time

About Suzuki Samanabad Auto Corporate

Suzuki Samanabad Auto Corporate is a leading automotive organization dedicated to delivering exceptional products, services, and customer experiences. We are seeking a motivated and customer-focused Helpdesk Support Analyst to join our Corporate Division and provide high-quality technical support to internal users across the organization.

Position Overview

The Helpdesk Support Analyst serves as the first point of contact for IT-related issues and requests. The successful candidate will diagnose and resolve technical problems, support hardware and software systems, and ensure employees receive timely and effective IT assistance to maintain business productivity.

Key Responsibilities

Provide first-level technical support for hardware, software, network, and system-related issues.
Respond to support requests via phone, email, ticketing systems, and remote support tools.
Troubleshoot and resolve desktop, laptop, printer, mobile device, and application issues.
Install, configure, and maintain computer hardware and software.
Escalate complex technical issues to senior IT personnel when required.
Maintain accurate records of incidents, service requests, and resolutions.
Support user account management, password resets, and access permissions.
Assist with onboarding and offboarding activities, including equipment setup and user provisioning.
Monitor IT systems and report recurring issues or potential improvements.
Contribute to knowledge base documentation and user support guides.
Ensure compliance with company IT policies and cybersecurity standards.

Qualifications and Experience

Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
Previous experience in a Helpdesk, IT Support, Service Desk, or Technical Support role.
Knowledge of Windows operating systems, Microsoft 365, and common business applications.
Understanding of networking fundamentals, hardware troubleshooting, and remote support tools.
Excellent problem-solving and analytical skills.
Strong verbal and written communication abilities.
Ability to manage multiple support requests while maintaining excellent customer service.

Preferred Qualifications

Experience with IT Service Management (ITSM) platforms and ticketing systems.
Knowledge of Active Directory and cloud-based technologies.
Industry certifications such as CompTIA A+, Network+, Microsoft Certifications, or equivalent.
Experience supporting users in a corporate or automotive industry environment.

Benefits

Competitive salary of AUD 84,000 per year
Professional development and certification opportunities
Career growth within a large corporate organization
Supportive and collaborative work environment
Employee wellness and assistance programs
Paid annual leave and public holiday entitlements
Modern workplace and technology resources

How to Apply

If you are passionate about technology and enjoy helping users solve technical challenges, we encourage you to apply for the Helpdesk Support Analyst position at Suzuki Samanabad Auto Corporate. Submit your resume and cover letter outlining your relevant experience and qualifications.

Suzuki Samanabad Auto Corporate is an equal opportunity employer committed to fostering a diverse and inclusive workplace.

Pay: Up to $84,000.00 per year

Benefits:

Company car
Life insurance
Salary packaging
Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

software support analyst | application | jobs in melbourne, vic

Helpdesk Support Analyst

Senior Data Engineer - Data & AI

Senior AI Engineer

Lead Data Engineer

Senior Architect

Google Data Engineer - GCP

Senior Architect (Australia)

Business Architecture Team Lead

Senior Software Engineer (.NET Developer)

Senior Golang Engineer (Recommendation), Strategy Engine

More jobs to discover

I want to receive the latest job alert for software support analyst | application | in melbourne, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected