In-Demand Concierge Jobs in Parramatta, Nsw

Call Centre - Customer Support
Australian Unity —Parramatta NSW
- Full-time
- Salesforce
- Communication skills
- Time management
- Parental leave
- Employee discount
11d
Concierge
Compass Group Australia —Sydney NSW
- $35.19 an hour
- Weekend availability
- Microsoft Outlook
- Microsoft Office
- Front desk
- Parental leave
16h
Workplace Concierge
Cushman & Wakefield —Sydney NSW
- Part-time
- Hospitality
- Customer service
- Senior Secondary Certificate of Education
Quick Apply
Hotel Guest Services - Holiday Inn, St Marys
St Marys Rugby League Club —North St Marys NSW
- Weekend availability
- Presentation skills
- Organisational skills
- Communication skills
Guest Service Agent
InterContinental —Sydney NSW
- Computer skills
- Communication skills
- Hotel experience
- Employee discount
- Gym membership
Workplace and Concierge Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Office
Quick Apply
Receptionist
Compass Group Australia —Sydney NSW
- Full-time
- Microsoft Office
- Administrative experience
- Front desk
8d
Client Suites/Executive Concierge
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Management
- Microsoft Office
- Business Administration
Quick Apply
Door Host/Hostess
IRS Group —Sydney NSW
- $51,680.11 - $86,982.83 a year
- Hospitality
- Customer service
- In-person
Quick Apply
Front of House Manager
Crystalbrook Collection —Sydney NSW
- From $7,000 a month
- Full-time
- Hospitality
- In-person
- Relocation assistance
- Health insurance
Quick Apply
Workplace and Concierge Manager
JLL —Sydney NSW
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Office
Overnight Guest Services Officer - Front Office
Park Hyatt Sydney —Sydney NSW
- Full-time
- Management
- Microsoft Office
- Computer skills
- Parental leave
- Employee assistance program
11h
Guest Service Agent
AccorHotel —Mascot NSW
- Customer service
- Communication skills
Quick Apply
Business Administrator
Bupa —Baulkham Hills NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
1d
Client Suites/Executive Concierge
JLL —Sydney NSW
- Management
- Microsoft Office
- Business Administration
Casual Receptionist
Bupa —Sydney NSW
- Weekend availability
- Computer skills
- Communication skills
Guest Services Attendant (Housekeeping) - Blue Cattle Dog Hotel
ALH Hotels —St Clair NSW
- Employee assistance program
Quick Apply
Security Officer
Certis Group —Macquarie Park NSW
- CPR Certification
- Customer service
- First Aid Certification
- Employee assistance program
- Employee discount
Porter
The Langham, Sydney —Millers Point NSW
- $25.85 - $38.78 an hour
- Part-time
- Customer service
- In-person
- Hotel experience
- Employee assistance program
- Employee discount
Quick Apply
8d
Part-Time Weekend Mobile Patrol Security Officer
Challenger Security —Sydney NSW
- Weekends only
- Communication skills
- Employee assistance program

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concierge jobs near parramatta, nsw

Call Centre - Customer Support

Australian Unity -
Parramatta NSW

Apply Now

Job Details

Full-time
11 days ago

Benefits

Parental leave
Employee discount
Insurance services

Qualifications

Salesforce
Communication skills
Time management

Full Job Description

At Australian Unity, we’re reimagining how health and care are delivered in our local communities. By working together differently, we help customers live healthier, more independent, and fulfilling lives, while staying connected to supportive communities.

As a Health Concierge – Customer Support, you’ll be the first point of contact for our customers, providing empathetic, accurate and timely support across their aged care journey. You’ll manage a high volume of inbound enquiries, resolve issues efficiently, and build strong relationships that support positive customer outcomes.

This is a full-time, Parramatta NSW based role, offering hybrid flexibility (3 days in office, 2 from home) after successful completion of a 6-month probation period.

Key Accountabilities

Handle high-volume inbound calls from customers, families and care workers
Resolve enquiries across services, scheduling, billing and care support by providing clear and accurate information
Deliver First Call Resolution (FCR) wherever possible
Accurately document interactions using systems such as Genesys and Procura
Follow business rules for warm transfers, escalation pathways and accurate task/note creation
Collaborate with internal teams to ensure timely customer resolution
Manage complex queries with empathy and professionalism

What You’ll Bring

Recent experience (within the last 12 months) in a high-volume contact centre
Proven ability to manage complex customer enquiries end-to-end
Strong communication, active listening and rapport-building skills
Experience working in structured, process-driven environments
Confident using CRM/call centre systems (e.g. Genesys, Salesforce, Lumary - desirable)
High attention to detail and strong time management skills
Experience in health, aged care or community services desirable but not essential

Why work for Australian Unity?

Additional Leave benefits including Community, Wellbeing & Deep Listening Leave
Flexible Work Options –hybrid role combining 3 Branch days & WFH after successful completion of your 6 month probation period
Career development with full access to LinkedIn Learning & internal opportunities
Staff discounts across our insurance products as well as our travel and retail partners
Fitness Passport – discounted access to 1,500+ gyms & facilities
Novated Car Leasing options through our partners Maxxia or Flair Cars
14 weeks paid Parental Leave

Email applications will not be considered.

Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click https://www.australianunity.com.au/about-us/reconciliation-action-plan

Apply Now

Refine Your Search

concierge jobs in parramatta, nsw

Call Centre - Customer Support

Concierge

Workplace Concierge

Hotel Guest Services - Holiday Inn, St Marys

Guest Service Agent

Workplace and Concierge Manager

Receptionist

Client Suites/Executive Concierge

Door Host/Hostess

Front of House Manager

Workplace and Concierge Manager

Overnight Guest Services Officer - Front Office

Guest Service Agent

Business Administrator

Client Suites/Executive Concierge

Casual Receptionist

Guest Services Attendant (Housekeeping) - Blue Cattle Dog Hotel

Security Officer

Porter

Part-Time Weekend Mobile Patrol Security Officer

I want to receive the latest job alert for concierge in parramatta, nsw

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