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Swim School/Facility Manager

City Venue Management -
Deagon QLD

Apply Now

Job Details

10 days ago

Qualifications

Blue Card
First Aid Certification
Working with Children Check
Leadership

Full Job Description

Deagon QLD, Australia

Work with a passionate team in a collaborative, community-focused environment
Pathways into senior leadership with ongoing professional development
Free pool access, discounted swim lessons, fitness passport + more!

Facility Manager – Rackley Swimming Deagon

Rackley Swimming Deagon is seeking an experienced and motivated Facility Manager to lead the operations, people, programs, and customer experience at one of our valued community aquatic facilities.

As part of the City Venue Management (CVM) network, Rackley Swimming Deagon plays an important role in connecting people through swimming, health, recreation, and community engagement. This is an exciting opportunity for a hands-on leader who is passionate about delivering exceptional customer experiences, developing high-performing teams, and ensuring operational excellence across all aspects of facility management.

About the Role

As Facility Manager, you will be responsible for the overall leadership and performance of the venue, ensuring the facility operates safely, efficiently, and in line with organisational objectives. You will lead a dedicated team while driving participation, community engagement, and commercial outcomes.

Key Responsibilities

Lead and develop a diverse team across operations, swim school, customer service, and aquatic programs
Oversee the day-to-day management of the facility, ensuring a safe, clean, and welcoming environment for all patrons
Drive membership, program participation, and swim school growth through exceptional customer service and community engagement
Manage budgets, financial performance, reporting, and operational planning
Ensure compliance with all legislative, safety, risk management, and child safeguarding requirements
Maintain high standards of pool plant operations, facility presentation, and asset management
Build strong relationships with local schools, community groups, stakeholders, and customers
Foster a positive workplace culture focused on accountability, teamwork, and continuous improvement

About You

You are a proactive and people-focused leader who enjoys balancing strategic thinking with hands-on operational management. You have a proven ability to lead teams, build community connections, and deliver exceptional customer experiences.

Ideally, you will bring:

Experience managing an aquatic, leisure, recreation, or community facility
Strong leadership and team development skills
Demonstrated experience managing operational and financial performance
Excellent communication and stakeholder engagement abilities
A customer-first mindset with a passion for community participation and service excellence
The ability to work autonomously while contributing to a broader organisational network

What You'll Need

Current Swim Teacher and Water Safety qualification
First Aid, CPR and Pool Lifeguard certifications
Valid Blue Card (Working with Children Check)
Pool Plant Operator certification (or willingness to obtain)

Why Join Rackley Swimming Deagon?

At City Venue Management, you'll be part of a growing organisation that values people, community, and professional development. You'll have access to:

Career progression opportunities across 40+ aquatic and leisure venues
Ongoing leadership and professional development programs
Free pool access and discounted swim lessons
Access to Fitness Passport
Supportive networks and experienced operational leadership teams
The opportunity to make a meaningful impact within your local community
A positive and collaborative workplace culture

Our Commitment to Safety

Child safety is paramount at CVM. We are unwavering in our commitment to the health, safety, and wellbeing of every person who visits our facilities. We maintain a safe and supportive environment through robust policies, ongoing training, and proactive safeguarding practices. Our commitment is strengthened through our partnership with Child Safeguard, the leading independent child protection experts in the aquatic and recreation industry.

Type: Permanent

Category: Site Management

Reference ID: SM000024

Date Posted: 04/06/2026

Apply Now

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Swim School/Facility Manager

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Swim School/Facility Manager - Rackley Swimming Deagon

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