In-Demand Donor development Jobs

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Supporter Services Officer

Children's Medical Research Institutue -
Westmead NSW

Apply Now

Job Details

Casual

Benefits

Sabbatical

Qualifications

Fundraising
Telemarketing
Communication skills

Full Job Description

From neuroscience and cancer biology to drug development, embryology and gene therapy; when joining the team at CMRI you will be surrounded by internationally recognised researchers who foster excellence in all of their staff. CMRI is part of the largest health and medical research precinct in Australia and also a member of the Westmead Research Hub. This membership allows our staff access to the vast array of technology, services, resources and expertise available nearby at The Children’s Hospital at Westmead, Westmead Hospital and the Westmead Institute. Opportunities to join the team at CMRI are occasionally available in the areas of research, administration, fundraising, and laboratory support.

Join a world-leading, independent medical research institute
Contribute to the health of future generations/children through medical research
Located in Westmead— Australia’s foremost biomedical research precinct

We are looking for a number of Casual Supporter Services Officers to join our dynamic fundraising team for 2-3 months.

Together we are making a difference for kids living with genetic disease.

Children’s Medical Research Institute (CMRI) was Australia’s first dedicated paediatric research facility and is now one of the world’s most highly regarded independent medical research centres. Our research focuses on the areas of embryonic development and birth defects, cancer, neuroscience and gene therapy and we have a strong international reputation based on our research outcomes. It is also home to the world-first proteomics project, ProCan®, which is changing the way cancer is diagnosed and treated. CMRI’s research programs are supported by state of the art facilities and committed research and support staff. Our achievements are made possible by a loyal network of community supporters, highly engaged donors and the very successful Jeans for Genes® fundraising campaign.

Work with a team of dedicated professionals

We are looking for a number of Casual Supporter Services Officers to join our dynamic fundraising team for two to three months (these roles will ideally commence 1st June and run through to the end of August) to help CMRI to make outbound calls for this year’s Jeans for Genes Campaign:

Provide exceptional customer/supporter service and retention
Manage and maintain customer/supporter relationship management systems
Support the fundraising team with various tasks and initiatives
Handle telemarketing activities as needed
Conduct outbound calls to engage past supporters/fundraisers, encouraging them to join us again this year
Make engagement calls to thank those who have already registered for this year, offering them support and encouragement with their fundraising
Identify and anticipate supporters' needs, working to exceed their expectations

A rewarding role in every way

Excellent not for profit tax benefits
Help contribute and make an impact to our very successful Jeans for Genes® fundraising campaign
A flexible and supportive work environment where everyone’s contribution is highly valued
Flexible working hours- ideally between 14 and 35 hours per week

What can you bring to this role?

Ideally of 2 to 3 years' experience in a customer/supporter services team, ideally within a not-for-profit organisation
Experience in telemarketing is desirable
Experience supporting a fundraising team
Excellent communication skills, both verbal and written
A positive attitude with lots of empathy and patience

We kindly request no unsolicited resumes or approaches from Recruitment Agencies. We will not be responsible for any fees related to unsolicited resumes.

CMRI is an equal-opportunity employer. We are dedicated to attracting, retaining, and developing our people. We are an Equal Opportunity Employer, and we embrace diversity and inclusion, we strongly encourage applications from those who identify as being Aboriginal or Torres Strait Islander.

APPLY HERE

Researchers CMRI always welcomes enquiries from qualified scientists interested in post-doctoral or sabbatical opportunities and high achieving students keen to extend their career opportunities. Interested research candidates should supply a current curriculum vitae, details of experience, and the contact details of three professional referees the Human Resources Manager via email or post to: Human Resources Manager Children’s Medical Research Institute Locked Bag 2023 Wentworthville NSW 2145 Australia Phone: 02 8865 2800 Fax: 02 9687 2120 Questions? Contact us, and we'd love to help you find the information you're looking for. Phone: +61 2 8865 2800 Email: [email protected]

Apply Now

Refine Your Search

donor development jobs

Supporter Services Officer

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