In-Demand Database and administrative support officer Jobs

Patient Service Assistant
Fresenius Medical Care —Spearwood WA
- Part-time
- Blood sampling
- Customer service
- Microsoft Office
7d
Lead Systems Developer | Full-time Temporary
Justice and Community Safety —Canberra ACT
- $149,172 - $167,151 a year
- Temporary
- Hybrid work
- Azure
7d
APS 6 Outreach Program Coordinator
Department of Veterans' Affairs —Townsville QLD
- $104,898 - $119,116 a year
- Master's degree
- Communication skills
2d
Tobacco Action Worker
Bega Garnbirringu Health Service —Kalgoorlie WA
- Nights as needed
- CPR Certification
- Nursing
- Management
People and Culture Manager
Bega Garnbirringu Health Service —Kalgoorlie WA
- Nights as needed
- CPR Certification
- Nursing
- Management
Quality Associate
Peter MacCallum Cancer Centre —Parkville VIC
- $83,657 - $92,482 a year
- Part-time
- Hybrid work
- Writing skills
- Analysis skills
- No degree
- Annual leave
2d
Security Officer - Targeted
Hunter New England Local Health District —Newcastle NSW
- $31.86 an hour
- Part-time
- First Aid Certification
- Communication skills
- Annual leave
- Parental leave
Security Officer - Targeted
NSW Health —New Lambton NSW
- $31.86 an hour
- Temporary
- First Aid Certification
- Communication skills
- Annual leave
- Parental leave
Conditions of Appointment:
Bega Garnbirringu Health Service —Kalgoorlie WA
- Nights as needed
- CPR Certification
- Nursing
- Management
Customer Service Officer - Taree
Home In Place —Australia
- $15,900 a year
- Call employer
- Customer service
- Microsoft Office
- Front desk
- Employee assistance program
14d
Administration Officer
Queensland Government —Ipswich QLD
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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Course/Education Support Officer
Macquarie University —Macquarie University NSW
- $102,136 - $112,741 a year
- Full-time
- Hybrid work
- Medicine
- Data analysis skills
- Microsoft Office
- Employee assistance program
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Patient Service Assistant

Fresenius Medical Care -
Spearwood WA

Apply Now

Job Details

Part-time
7 days ago

Qualifications

Blood sampling
Customer service
Infection control
Patient service
Microsoft Office
Risk management
Food preparation
Communication skills
Office experience

Full Job Description

PRIMARY PURPOSE OF THE ROLE

To provide high quality level of reception and secretarial services to the patients, and staff at the clinic in a caring and supportive manner.
To support the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect and patient care.

KEY RESPONSIBILITIES

General Administration

Answer the switchboard in a courteous and professional manner.
Liaise with patients and their families in a compassionate manner.
Perform general clerical and administrative tasks as required i.e. filing, minute taking, agenda creation.
Responsible for petty cash dispersal and reconciliation.
Responsible for maintaining the levels of and ordering general office supplies.
Provides assistance with the quality improvement program.
Book ambulance transport for patients if required by the clinic.
Liaise with Doctors in booking patient appointments if required by the clinic.
Other duties and responsibilities as assigned.

Billing Administration

To admit and discharge patients within a centralized billing system.
To ensure that all necessary forms for new patients are completed and correctly loaded into the centralized billing system.
To conduct eligibility checks on all new patients with their Private Health Fund.
Prepare invoices and credit notes in relation to revenue generation.
Prepare and collate all required supporting documentation required to accompany invoices.
Undertake banking procedures for all cheque and cash payments.
Prepare and maintain an accurate record management system of all patient records.
Prepare and maintain reconciliation records.
Forward ISIS data to State related Health Commission on a monthly basis.
Forward HCP data to Private Health Funds on a monthly basis.
Assisting other clinics entering billing as required.
Assisting the Operations Manager in billing trouble shooting with clinics.

Patient Service:

Ensures cleanliness and neatness of patient treatment area, stockroom and medical devices as per clinic procedure.
Assists with the collection and distribution of basic food preparation and delivery of nutritional requirements to patients and visitors including ordering.
Maintains the stock levels of all consumables within the stock room and trolley/s as required for daily operation of the clinic.
Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic.
Manages the ordering of all stock and consumables for the operation of the clinic.
Confirms delivery of stock and cross checks inventory with documentation and forwards monthly stock take to the Purchasing Officer.
Maintains Clinical Manager database.
Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste.
Stamps pathology forms with Doctor’s information and place in billing area.
Coordinates collection of blood samples by pathology lab, help spin blood before collection.
Participates in Quality Assurance activities as required by the Dialysis Clinic Manager.
Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
Engages in internal and external in-service activities to enhance / maintain skills and knowledge.
Assist nurses in lining machines if required by the clinic.
Liaise with Pharmacy in organising patient medication and drugs if required by the clinic.

COMPETENCIES (ATTITUDE, SKILLS, TYPICAL QUALIFICATIONS & EXPERIENCE)

Essential:

2 years’ experience in a similar role
Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice
Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team
Knowledge of Work Health and Safety as it relates to the role within the facility
Understanding of the Quality improvement process and risk management obligations
Demonstrated skills in food preparation and presentation
Office skills, including filing and answering telephone enquiries
Completion of a Patient Service Assistant Certificate or equivalent qualification
Computer competence in MS Office.
Excellent Customer Service skills.
Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team.
Demonstrated commitment to quality improvement initiatives.
Team player
Work with confidentiality, discretion and maturity.

Apply Now

Refine Your Search

database and administrative support officer jobs

Patient Service Assistant

Lead Systems Developer | Full-time Temporary

APS 6 Outreach Program Coordinator

Tobacco Action Worker

People and Culture Manager

Quality Associate

Security Officer - Targeted

Security Officer - Targeted

Conditions of Appointment:

Customer Service Officer - Taree

Administration Officer

Course/Education Support Officer

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