Overview
In your role of Head of Fund Operations, you will lead investment operations, performance and attribution and fund accounting teams who provide boutique fund services to a diverse portfolio of clients across Corporate Markets, specifically MUFG Fund Solutions clients.
Key Accountabilities and main responsibilities
Strategic Focus
- Transition management / client onboarding - play an active role in the on-boarding of new clients and ensuring the effective and timely implementation of client change requests
- Responsible for supervising, tracking and delivering day to day fund operation services in accordance with our clients’ service level agreements
- Coordinate and where appropriate lead internal projects such as system implementations and upgrades
- Proactively identify activities and tasks that can be transitioned to the global hub in the pursuit of operational efficiency
- Oversee investment operations including middle office, accounting and performance & attribution services in accordance with our clients’ service level agreements
- Manage 3rd party vendor services and agreements to support operational activities of fund operations
Operational Management
- Proactive management of resource and workforce planning for the team
- Allocate and provide direction to the team on the day-to-day management activities and requirements to ensure consistency and accuracy
- Create and implement business strategy across fund operations
- Ensure delivery of key business activities to internal and external clients
- Manage operational budget and profitability
Oversight of daily/weekly/monthly deliverables including:
- Security pricing, corporate action management, trade settlement, cash and position reconciliation
- Unit prices for managed investment funds, private equity funds and listed investment companies
- Distributable income calculations for managed investment funds
- General and special purpose accounts for retail and wholesale managed investment funds and listed investment companies.
- Liaison with clients, external tax and audit parties as well as various internal stakeholders.
- Define and implement best practice methodologies to ensure clients are receiving consistent and quality service
People Leadership
- Build and maintain a high performing team through high performance leadership, role modelling the Link values and employee engagement practices
- Actively develop capability across operations team, reduce key person dependences
- Implement development plans for team members to prepare them to progress to high performing analysts, accountants and Managers
- Develop and implement training on specific investments and fund accounting topics and where appropriate support professional training through on the job learning or professional courses
- Contribute to discussions and decision making around annual budgeting, overall team cost and expenditure, FTE headcount, leave liability and remuneration
Governance & Risk
- Review and suggest improvements to procedures with efficiency/risk reduction in mind, using your previous experience. Proactive risk management and identification of impacts to teams when initiatives commence
- Identify, implement, and review appropriate quality controls in order to meet client standards
- Ensure adherence to legal and regulatory requirements and hold the appropriate regulatory approvals
- Proactive identify, understand, and communicate key business risks as they apply to MUFG Corporate Markets
- Where appropriate follow transition governance framework to ensure smooth transition of activities to our global hub support team
The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
Experience & Personal Attributes
- The successful candidate will have 15-20 years’ previous experience within a fund accounting environment preferably with an administrator, custodian or fund manager.
- Minimum 5 years’ experience in staff management including performance management, recruitment, induction, setting KPIs, assigning tasks.
- All round grasp of accounting standards and taxation affecting the managed funds industry
- Strong leadership skills and management skills
- Strong client services skills
- Strong project management skills
- Ability to work as a part of a team
- Problem solving, implementing practical solutions
- Ability to research and analyse legislative requirements and changes, update policy documents, checklists, templates, and procedures.
- Able to implement and complete project work both within teams and autonomously
- Able to co-ordinate conflicting deadlines
- Good communication skills both written and verbal
- CA/CPA qualified.
- Competent in Microsoft Office and ability to learn new software quickly
MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.
Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.
MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
