In-Demand support analyst Jobs in perth, wa

Senior Software Support Analyst
Objective —Perth WA
- Full-time
- Hybrid work
- Administrative experience
- SQL
- AI
- Employee assistance program
17h
Senior Software Support Analyst
Objective Corporation —Perth WA
- Full-time
- Hybrid work
- Administrative experience
- SQL
- AI
- Employee assistance program
18h
Analyst, Process and Mining Applications
Newmont Mining Corporation —Perth WA
- Scripting
- APIs
- Communication skills
9d
Principal Electronic Discovery and Digital Forensics
Corruption and Crime Commission —Northbridge WA
- $153,846 - $164,434 a year
- Full-time
- Management
- Analysis skills
- Scripting
- Employee assistance program
3h
Senior Business Intelligence Analyst
Department of Education —East Perth WA
- $120,457 - $132,753 a year
- Full-time
- Remote
- Data analysis skills
- Computer skills
- Parental leave
1d
Security SOC Analyst (AU West) - Remote
Employment Hero —Perth Eastern Suburbs WA
- Full-time
- Remote
- AI
- Parental leave
Quick Apply
Field Water Quality Analyst
SGS —Perth Airport WA
- Full-time
- Communication skills
- Parental leave
Quick Apply
Senior Business Analyst
Curtin University of Technology —Perth WA
- $119,125 - $126,950 a year
- Full-time
- AWS
- Analysis skills
- University
9d
Financial Planning & Analysis (FP&A) Analyst (Darwin, NT)
DCOH —Perth WA
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Relocation assistance
- Parental leave
Quick Apply
2d
Senior Data Analyst
Royal Automobile Club of WA —West Perth WA
- Full-time
- Microsoft Excel
- SQL
- Marketing
- Gym membership
Cyber Security Operations Senior Analyst
University of Sydney —Darlington WA
- Full-time
- University
- Leadership
People Systems Lead
Juniper —Balcatta WA
- From $129,375 a year
- Full-time
- Microsoft Excel
- SQL
- Communication skills
Experienced Analyst | External Audit | Perth
Deloitte —Perth WA
- Bachelor's degree
- Business
- Accounting
- Parental leave
- Employee discount
ERP Finance Systems Analyst
CRAIG MOSTYN & CO PTY LTD —Fremantle WA
- Full-time
- ERP systems
- Finance
- Manufacturing
- Employee assistance program
Quick Apply
8d
Sr Analyst I Software Engineering
DXC Technology —Perth WA
- Full-time
- Hybrid work
- In-person
- AI
- Parental leave
- Employee assistance program
6h
Enterprise Governance and Partnerships - Levels 5-6 - Talent Register
Department of Education —East Perth WA
- Full-time
- Remote
- AI
- Parental leave
Senior Analyst, Transaction Services
BDO —Perth WA
- Full-time
- Research
- Analysis skills
- Health insurance
- On-the-job training
Management Accounting & Financial Analysis - Talent Register
Department of Communities —Fremantle WA
- $76,912 - $132,753 a year
- Part-time
- Annual leave
- Employee assistance program
Senior Financial Analyst
Western Australia Police Force —East Perth WA
- $6 - $132,753 a year
- Full-time
- Analysis skills
- Leadership
Cyber Security Engineer (IT)
Serco Plc —Murdoch WA
- Full-time
- Management
- Computer Science
- Analysis skills

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Senior Software Support Analyst

Objective -
Perth WA

Apply Now

Job Details

Full-time
17 hours ago

Benefits

Employee assistance program

Qualifications

TCP
Administrative experience
SQL
DHCP
SSL
ITIL
Virtualisation
DNS
Problem management
AI
Leadership
Communication skills

Full Job Description

At Objective, we're passionate about building software that makes a difference. Our solutions help government and regulated industries work smarter, stay compliant, and deliver better outcomes for their communities.

We're looking for a Senior Software Support Analyst to join our Customer Support team based in Perth. This is a hands-on technical role for someone who thrives on solving complex problems, leading critical incidents, and influencing service excellence across the business.

If you're the person others turn to when systems are down, customers need answers, and technical challenges seem impossible to solve, we'd love to hear from you.

What you'll be doing:

Leading the resolution of major incidents and critical customer issues.
Acting as Incident Owner and coordinating cross-functional response teams.
Driving prioritisation, escalation, communication and stakeholder management.
Leading Major Incident Reviews and identifying opportunities for service improvement.
Mentoring and coaching analysts while championing support best practices.
Analysing service trends, identifying risks, and proactively improving performance.
Collaborating with Engineering to investigate complex technical issues.
Building knowledge assets, documentation and operational excellence initiatives.
Ensuring customers remain informed, supported and confident throughout incident lifecycles.

Your skills, experience and beyond:

Technical expertise

Advanced Windows administration including Active Directory, event logs and file systems.
Strong troubleshooting across server and workstation environments.
Networking knowledge including TCP/IP, DNS, DHCP, VPNs, firewalls and performance diagnostics.
PowerShell scripting and automation.
SQL and relational database troubleshooting.
Web applications, SaaS platforms and web server technologies.
Security fundamentals including SSL, patching and infrastructure hardening.
Log analysis, error tracing and root cause investigation.
Cloud and virtualization technologies.

Leadership and service excellence

Experience leading high-impact incidents in complex technical environments.
Strong ITIL knowledge across Incident, Major Incident and Problem Management.
The ability to influence and lead through expertise rather than authority.
Exceptional stakeholder management and communication skills.
Sound judgement under pressure.
A passion for mentoring others and improving team capability.
A customer-first mindset with a focus on service outcomes.

Why join Objective?

At Objective, you'll join a supportive, collaborative team where your expertise is valued and your growth is encouraged. We offer:

Hybrid working to support work-life balance - 3 days in the office.
Ongoing learning and professional development opportunities.
Access to extensive technical training resources.
A collaborative and innovative workplace culture.
Employee Assistance Program (EAP).
Regular social events and team celebrations.
The opportunity to work on meaningful software used by organisations that make a real impact.

If you do not tick every box, do not let that stop you. We value potential, learning agility, coachability and diverse perspectives just as much as experience, and we encourage you to apply.

At Objective, we recognise and celebrate our diverse team as pivotal to our strong employee engagement and our high-performing culture, underpinned by Our Values.

We are an equal opportunity employer. We do not discriminate based on any protected characteristics or on any other basis prohibited by applicable laws in the regions where we operate.

To ensure a positive experience, please inform our Talent Team of any adjustments or accommodations you may require during the recruitment process, so we can support you effectively.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

support analyst jobs in perth, wa

Senior Software Support Analyst

Senior Software Support Analyst

Analyst, Process and Mining Applications

Principal Electronic Discovery and Digital Forensics

Senior Business Intelligence Analyst

Security SOC Analyst (AU West) - Remote

Field Water Quality Analyst

Senior Business Analyst

Financial Planning & Analysis (FP&A) Analyst (Darwin, NT)

Senior Data Analyst

Cyber Security Operations Senior Analyst

People Systems Lead

Experienced Analyst | External Audit | Perth

ERP Finance Systems Analyst

Sr Analyst I Software Engineering

Enterprise Governance and Partnerships - Levels 5-6 - Talent Register

Senior Analyst, Transaction Services

Management Accounting & Financial Analysis - Talent Register

Senior Financial Analyst

Cyber Security Engineer (IT)

I want to receive the latest job alert for support analyst in perth, wa

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