In-Demand senior technical analyst Jobs in chadstone vic

Senior TechBar Analyst
DXC Technology —Melbourne VIC
- Full-time
- Management
- Customer service
- In-person
6h
Senior Data Analyst
Up —Melbourne VIC
- $140,000 - $160,000 a year
- Hybrid work
- Microsoft Excel
- SQL
- Financial services
- Employee assistance program
Aftersales Operations Analyst
BYD Australia —Mulgrave VIC
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
7h
Senior Technical Business Analyst
Future Secure AI —Melbourne VIC
- Agile
- AI
- Leadership
Quick Apply
3d
IT Service Desk Team Lead
FYFE —Melbourne VIC
- Paid training
- Parental leave
2d
Systems Engineering Team Lead (Aus Citizenship required)
The Argyle Network —Melbourne VIC
- $130,000 a year
- Full-time
- Hybrid work
- Administrative experience
Endpoint Security Lead
Accenture —Melbourne VIC
- Full-time
- Management
- On-the-job training
- Parental leave
General Manager
BGIS —Melbourne VIC
- Full-time
- Hybrid work
- Engineering
- Leadership
- Communication skills
- Employee assistance program
Director of Testing
Capgemini —Melbourne VIC
- Contract
- Master's degree
- Education
- Business Administration
Technical Business Analyst
iGreenData —Melbourne VIC
- Contract
- Analysis skills
- Agile
- Business
- Health insurance
AI Enablement Analyst
VicRoads —Melbourne VIC
- Up to $110,000 a year
- Full-time
- Remote
- DevOps
- No degree
- Agile
- Work from home
- Parental leave
22h
Virtual Care Senior Analyst Lead
Royal Children's Hospital —Melbourne VIC
- $155,000 - $165,000 a year
- Full-time
- Remote
- EMR systems
- Paediatrics
- Epic
- Employee assistance program
- Gym membership
9d
Senior Service Now Consultant
Leidos —Melbourne VIC
- Full-time
- Administrative experience
- Annual leave
Senior Analyst - Financial Control, 6 month Fixed-Term Contract
CSL Behring —Melbourne VIC
- Full-time
- Finance
- Bachelor's degree
- Accounting
5d
Virtual Care Analyst - EMR/Platforms
Royal Children's Hospital —Melbourne VIC
- $125,000 - $140,000 a year
- Full-time
- Remote
- Analysis skills
- No degree
- Patient care
- Employee assistance program
- Gym membership
9d
Senior Information Security Analyst
Verra Mobility —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Recruiting
Security Operations and Assurance Lead
Parks Victoria —Melbourne VIC
- $117,916 - $128,823 a year
- Full-time
- Hybrid work
- Azure
- Employee assistance program
13d
Product Manager - Data & Automation/AI
David Jones —Melbourne VIC
- Full-time
- Hybrid work
- Agile
- AI
- Annual leave
- Parental leave
9d
IAM Practitioner
Computershare —Melbourne VIC
- Full-time
- Analysis skills
- Employee stock purchase plan
- Work from home
Senior Data Scientist
Bapcor —Mount Waverley VIC
- Full-time
- Bachelor's degree
- Recruiting
- AI
- Parental leave
Quick Apply

I want to receive the latest job alert for senior technical analyst in chadstone vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior technical analyst jobs near chadstone vic

Senior TechBar Analyst

DXC Technology -
Melbourne VIC

Apply Now

Job Details

Full-time
6 hours ago

Qualifications

Asset management
Management
Customer service
Enterprise software
ITIL
ServiceNow

Full Job Description

Job Description:

Job Description

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology

POSITION OVERVIEW

The Senior TechBar Analyst is a trusted IT professional responsible for delivering high-quality, customer-centric support within a modern workplace environment. This role provides advanced technical assistance while setting the benchmark for service excellence, professionalism, and proactive engagement.

The position plays a key role in driving continuous improvement, championing modern workplace practices, and supporting team capability uplift. Operating with a high degree of autonomy, the Senior TechBar Analyst ensures a consistently high-quality end-user experience aligned to ServiceNow-based service management practices.

KEY RESPONSIBILITIES

Deliver advanced front-line IT support through the TechBar, managing complex incidents and service requests.
Act as an escalation point for complex or high-impact issues.
Proactively identify service improvement opportunities and reduce recurring incidents.
Lead by example in delivering exceptional customer experiences.
Support modern workplace technologies including endpoints, mobility, and collaboration platforms.
Oversee device lifecycle activities including provisioning, refresh, and asset control.
Manage incidents and requests end-to-end in ServiceNow in line with SLAs.
Maintain accurate, high-quality, audit-ready ServiceNow records.
Promote modern workplace disciplines including secure and digital-first practices.
Leverage ServiceNow insights to identify trends and drive improvements.
Collaborate with cross-functional IT teams to ensure seamless service delivery.
Maintain a professional and high-standard TechBar environment.

LEADERSHIP AND MENTORSHIP

Coach and mentor TechBar Analysts to uplift capability and consistency.
Drive ServiceNow best practices, including ticket quality and workflow adherence.
Support onboarding and development of new team members.
Contribute to knowledge base creation and continuous improvement.
Foster a positive, high-energy, and service-focused team culture.

KEY CAPABILITIES AND BEHAVIOURS

Proactive leadership and continuous improvement mindset
Strong customer service orientation
Positive energy and professional presence
Advanced technical troubleshooting capability
Advocate for modern workplace practices
Strong sense of ownership and accountability
Effective collaboration and influence
Adaptability in a fast-paced environment

SKILLS AND EXPERIENCE

Extensive experience in end-user computing or TechBar environments
Advanced troubleshooting across devices and enterprise applications
Strong experience with Microsoft 365 and modern workplace platforms
Demonstrated expertise in ServiceNow or equivalent ITSM tools
Understanding of ITIL-aligned processes and service management
Experience with device lifecycle and asset management

PERFORMANCE OUTCOMES

Success in this role is demonstrated through consistent delivery of high-quality services, effective resolution of complex issues, strong customer satisfaction, and measurable improvements in service performance driven through ServiceNow insights and practices.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer, and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.

Apply Now

Refine Your Search

senior technical analyst jobs in chadstone vic

Senior TechBar Analyst

Senior Data Analyst

Aftersales Operations Analyst

Senior Technical Business Analyst

IT Service Desk Team Lead

Systems Engineering Team Lead (Aus Citizenship required)

Endpoint Security Lead

General Manager

Director of Testing

Technical Business Analyst

AI Enablement Analyst

Virtual Care Senior Analyst Lead

Senior Service Now Consultant

Senior Analyst - Financial Control, 6 month Fixed-Term Contract

Virtual Care Analyst - EMR/Platforms

Senior Information Security Analyst

Security Operations and Assurance Lead

Product Manager - Data & Automation/AI

IAM Practitioner

Senior Data Scientist

I want to receive the latest job alert for senior technical analyst in chadstone vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected