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Aboriginal and Torres Strait Islander Targeted

Sydney Trains -
Haymarket NSW

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Job Details

Permanent | Full-time
$1,526.35 a month
14 days ago

Qualifications

Customer service

Full Job Description

Aboriginal and Torres Strait Islander Targeted - Trainee Train Guard, 2027 Talent Pool

Organisation/Entity: Sydney Trains

Job category: Rail Safety and Shiftwork Permanent

Job location: Haymarket, NSW, AU, 2000

Job reference number: 108583

Employment type: Permanent Full-Time

Salary range: $1526.35-$1526.35

Together, we can develop your career journey.

Every day will be different and you’ll thrive in the fast-paced environment that will see you embedded in our frontline, connecting with millions of people from across NSW.

In this role, you'll:
As a Trainee, you'll play a vital role as an ambassador for Sydney Trains, ensuring the safety and satisfaction of the thousands of passengers who rely on our services daily. Your responsibilities will include managing safety issues, overseeing smooth train operations, providing public announcements and delivering excellent customer service.

During the program, you'll undergo comprehensive training to master all aspects of the Train Guard role. From assisting passengers and ensuring their safety during boarding and alighting to dispatching trains and maintaining onboard security, you'll be equipped with the skills needed to excel in this dynamic position.

While the road to becoming a Train Guard is fulfilling, it requires dedication and flexibility. You'll be expected to adhere to, in-person and on the train training schedule at, which may involve early mornings, evenings, weekends, and public holidays. Your commitment is crucial to supporting Sydney Trains 24/7 operational business.

More information

Role Description
Day in the life video
Trainee Train Guard candidate information pack

It’s important that you review these materials before commencing your application, as you will be assessed on your understanding of the role based on the above materials throughout the recruitment process.

This Talent Pool is aimed at filling current and future role vacancies at within the next 18 months. If a role arises over this period, a talent team member may contact you about progressing through the next phases of the recruitment process.

About you

Have experience on the frontline in customer service and can communicate confidently with people from diverse backgrounds.
You can work well in a team, contributing to shared goals on the network.
You are proactive, reliable and able to respond to changing situations.
You can remain calm and resilient in fast-paced environments and prioritised safety in everything you do.

Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

This is an in-person, on-site role.

Apply today

Applications close 11:59 PM Wednesday, 17 June 2026

For more information about this role, please contact [email protected].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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entry level business operations jobs in sydney nsw

Aboriginal and Torres Strait Islander Targeted

Account Manager - Maternal Infant Care

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