In-Demand banking Jobs in melbourne, vic

Customer Service Representative
PFD Food Services —Melbourne VIC
- Full-time
- Customer service
- Organisational skills
- Negotiation
- Health insurance
- Gym membership
3d
Financial Systems Analyst
Estia Health —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Budgeting
- Employee assistance program
- Gym membership
6d
Mobile Lending Manager; Melbourne
IMB Bank —Melbourne VIC
- Hybrid work
8d
Senior Associate - Banking & Finance
Maddocks —Melbourne VIC
- Full-time
- Finance
- Health insurance
- Parental leave
Broker Development Manager
Great Southern Bank —South Yarra VIC
- Management
- Business development
- Financial services
- Work from home
13d
Financial Controller - Systematic Hedge Fund
AE Capital —South Yarra VIC
- $110,000 - $150,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
Quick Apply
5d
Senior Compliance & Regulatory Change Analyst
Heartland Bank Australia —Melbourne VIC
- Full-time
- Management
- Financial services
12d
TPRM Advisory Senior Specialist
ANZ Banking Group —Melbourne VIC
- Full-time
- Management
12d
Manager | Risk & Regulatory (Financial Services) | Melbourne
Deloitte —Melbourne VIC
- Data analysis skills
- Research
- Business development
- Parental leave
Home Loan Specialist - Melbourne
Aussie —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Customer service
- Finance
Quick Apply
Consultant and Senior Consultant - Technology Risk - Financial Services
EY —Melbourne VIC
- $77,000 - $118,000 a year
- Hybrid work
- Recruiting
- Financial services
- Communication skills
- Parental leave
Product Owner, Threat Intelligence, Hunting and Detection
ANZ Banking Group —Melbourne VIC
- Full-time
- Management
- Research
- Analysis skills
Financial Planning and Analysis Manager
ISS —Melbourne VIC
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
Customer service & Office All Rounder
CFGA —Richmond VIC
- $60,000 - $70,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Employee discount
- Professional development assistance
Quick Apply
13d
Credit Controller/ Accounts Receivable Officer
Velocity Truck Centre —Truganina VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Health insurance
- Employee assistance program
Embedded Finance Partnerships Manager
MYOB —Melbourne VIC
- Hybrid work
- Financial services
- AI
- Parental leave
Senior Business Banking Manager, Werribee
NAB —Melbourne VIC
- Full-time
Digital Communications Program Manager Transformation
Bank of Queensland —Melbourne VIC
- Full-time
- Marketing
- Parental leave
- Employee assistance program
7d
Customer Service Officer
YMCA Recreation —Ashburton VIC
- $20 - $25 an hour
- Part-time
- Customer service
- First Aid Certification
- Health insurance
Asset & Wealth Management, Private Wealth Advisor, Vice President, Melbourne/Sydney
Goldman Sachs —Melbourne VIC
- Full-time
- Management
- Sales
- Business development
- Travel reimbursement
- Health insurance

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Customer Service Representative

PFD Food Services -
Melbourne VIC

Apply Now

Job Details

Full-time
3 days ago

Benefits

Health insurance
Gym membership

Qualifications

Customer service
Organisational skills
Negotiation
Time management

Full Job Description

Play a key role in supporting the Australian economy.
Discounted food, travel, entertainment, gym membership, staff parking and, + more.
Full time work.

Company

For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers’ needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.

In recent years, we’ve seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.

In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.

About this Position

We’re looking for an energetic and customer-focused individual to join our Knoxfield team as a Customer Service Representative. In this frontline role, you’ll be the first point of contact for our valued customers placing orders, handling enquiries, and resolving issues with professionalism and care. If you thrive in a fast-paced environment, love building relationships, and enjoy finding solutions, we’d love to hear from you

Key Responsibilities

Receive and manage a high volume of inbound customer calls.
Accurately process orders received via phone, email, fax, and online channels.
Make outbound calls to follow up with customers, confirm orders, and share product updates.
Communicate with customers about stock availability and suggest suitable alternatives.
Handle and record customer complaints, ensuring follow-up and resolution in line with procedures.
Promote PFD’s extensive product range during customer interactions.
Create and update customer records and assist in setting up new accounts.
Generate custom pantry/order sheets using customer order history.
Support other departments with administrative or operational tasks as required.
Adhere to all workplace health, safety, food safety, and compliance policies, and actively contribute to a positive safety culture.

What We’re Looking For

To thrive in this role, you will bring:

A professional phone manner and a strong ability to build lasting customer relationships.
Exceptional time management and organisational skills.
A problem-solving mindset with attention to detail.
Confidence in selling and negotiating with customers.
A clear understanding of the full service cycle from order to delivery.
A team-first attitude with flexibility to assist where needed.

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).

Culture & Values

Customer Focus

Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.

Respect

Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.

Passion

Share the passion of making us a successful and dynamic company. Let’s celebrate successes.

Simplicity

Let’s minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.

Leadership

All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.

How to Apply

This is a fantastic opportunity to join a well-established business where your customer service skills can shine. If you’re proactive, dependable, and ready to be part of a supportive team, apply now and help us deliver quality service to our customers every day. Click the apply button and submit your updated resume and a cover letter.

Applications close 29th June at 12:00 pm (AEST). Early applications are encouraged, as hiring managers may begin shortlisting candidates before the closing date. Only shortlisted candidates will be contacted. All applications will be treated confidentially.

As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.

PFD Food Services is committed to being an Equal Employment Opportunity employer.

Apply Now

Refine Your Search

banking jobs in melbourne, vic

Customer Service Representative

Financial Systems Analyst

Mobile Lending Manager; Melbourne

Senior Associate - Banking & Finance

Broker Development Manager

Financial Controller - Systematic Hedge Fund

Senior Compliance & Regulatory Change Analyst

TPRM Advisory Senior Specialist

Manager | Risk & Regulatory (Financial Services) | Melbourne

Home Loan Specialist - Melbourne

Consultant and Senior Consultant - Technology Risk - Financial Services

Product Owner, Threat Intelligence, Hunting and Detection

Financial Planning and Analysis Manager

Customer service & Office All Rounder

Credit Controller/ Accounts Receivable Officer

Embedded Finance Partnerships Manager

Senior Business Banking Manager, Werribee

Digital Communications Program Manager Transformation

Customer Service Officer

Asset & Wealth Management, Private Wealth Advisor, Vice President, Melbourne/Sydney

I want to receive the latest job alert for banking in melbourne, vic

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