In-Demand retail customer service representative Jobs in brookvale nsw

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Sales Development Representative | Fintech
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My client is a high-growth Aussie Fintech providing cutting-edge payment solutions to businesses across industries including travel, retail, hospitality, and…
$60,000 a year

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CFD/FX Business Development Manager

StoneX Group -
Sydney NSW

Apply Now

Job Details

Graduate | Full-time
$80,000 - $120,000 a year

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Business development
Communication skills

Full Job Description

Overview:

Class: Full-time

Legal Entity: StoneX Financial Pty. Ltd.

Reports to: Head of Retail, Australia

Company Overview:

StoneX is an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem through a unique blend of digital platforms, end-to-end clearing and execution services, high-touch service, and deep expertise

Business Segment Overview:

Retail: Empower individual investors – and yourself – in the world of retail through a range of different financial products rooted in innovation and market intelligence. From FX and CFDs to precious metals, master an exciting world of wealth management tools.

Responsibilities:

Job purpose:

Due to ongoing growth, we’re searching for a motivated, hungry and passionate individual to join our team. Experience in CFDs and FX is preferable but not essential (new graduates will be considered). As a critical part of our customer experience team, you will act as a trusted advisor to our new clients working in collaboration with our Client facing, Dealing, Marketing, Research and Global payment team.

Primary duties will include:

Business Development

Develop and initiate the business development strategy to grow the retail, sophisticated investor and Wholesale Investor trading volumes for different client bases.
Proactively enhance business through client referrals, networking, workshops/seminars, and industry contacts.
Provide seminars and attend sales events for premium clients/prospects as required. This might include creating appropriate material in conjunction with education and marketing.
Work with the rest of the client-facing team to input and help drive the acquisition, retention and increased trading activity for all clients.

Sales process, planning, execution

Actively leverages sales process to increase conversion rate, decrease sales cycle, and improve deal win rate
Maintains an accurate pipeline and funnel with high integrity
Maintains a set of personal goals and metrics, tracking progress against those
Maintains a calendar blocking, scheduling time to maximize productivity and effectiveness

General Duties

Being part of a team based in Sydney dedicated to handling all aspects of the customer onboarding experience
Facilitate the outbound opening of new accounts for potential clients who already indicated an interest in our platform and provide support for existing customers
Handle incoming sales inquiries and client issues via phone, email and live, interactive chats
No cold calling is involved, the job is heavily centered on engaging warm leads via outbound call campaigns, and the vast majority of the day will be spent speaking to clients over the phone in a fast-paced workplace environment
Provide support for existing customers with all aspects of the trading experience- funding their account, education, etc.
Encourage and support referrals from existing clients

Qualifications:

To land this role you will need:

Proven track record in B2C/B2B sales and business development
Passionate about sales and delivering the highest possible service to customers
Creative problem solver, professional, honest and a good team player
Can learn complex products quickly
Have computer literacy in Microsoft Word, Excel, and Outlook
Proactive, KPI-driven representative, able to manage your client base but driven to source new relationships on your own accord
Self-motivated that likes working toward targets
Excellent communication skills, strong attention to detail and a "service" mindset to support our customers in the demanding, real-time environment of active trading
Commitment to continuous improvement

Remuneration

The compensation package includes a competitive mix of base, commissions, super, and business development bonuses with uncapped income potential. Anticipated on-target earnings range from $80k to $120k, with no upper limit.

#LI-Hybrid #LI-KV1

Apply Now

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retail customer service representative jobs in brookvale nsw

CFD/FX Business Development Manager

Sales Development Representative | Fintech

Client Management Team Lead

Account Development Manager

Aviation Security Duty Shift Manager

More jobs to discover

I want to receive the latest job alert for retail customer service representative in brookvale nsw

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