In-Demand customer service manager Jobs in remote

ITSM Atlassian Consultant
ServiceRocket —Remote
- Contract
- Remote
- Computer Science
- SQL
- Bachelor's degree
Channel Account Manager - ANZ (Melbourne)
Arctic Wolf —Remote
- $97,500 - $208,000 a year
- Full-time
- Remote
- Management
- Sales
- Salesforce
- Parental leave
Business Development Manager - U.S Defense
Emesent —Remote
- Full-time
- Remote
- Sales
- AI
- Communication skills
- Health insurance
- Employee assistance program
Project Manager - Australia
PaxeraHealth —Remote
- Full-time
- Remote
- Customer service
- Writing skills
- Assembly
- Health insurance
- Dental insurance
Quick Apply
Key Account Manager (Mental Health Services)
Lyra Health —Remote
- $73,800 - $108,200 a year
- Full-time
- Remote
- AI
- Health insurance
- Annual leave
7d
Account Manager, Sponsorship Sales
Nteractive Consulting & Events Ltd —Remote
- Remote
- Microsoft Excel
- Sales
- Communication skills
- Annual leave
- Employee assistance program
Quick Apply
Manager, Platform Professional Services (Remote, AUS)
CrowdStrike —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
FinCrime Risk Manager (Investigations)
Revolut —Remote
- Full-time
- Remote
- Data analysis skills
- SQL
- Presentation skills
Senior Data Scientist
Cotiviti —Remote
- Full-time
- AWS
- Agile
- AI
Technical Marketing Specialist (Remote)
The CareSide —Remote
- Contract
- Remote
- APIs
- AI
- Flexible schedule
People Partner (HR Advisory)
Revolut —Remote
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- Human resources
Senior Marketing Manager (6 month maternity leave cover)
MyPass Global —Remote
- Full-time
- Remote
- SQL
- AI
- Referral program
Quick Apply
Business Development Manager - Protected Crops
BASF Australia Ltd. —Remote
- Remote
- Sales
- Bachelor's degree
- Product management
6d
Business Development Manager - Nutraceutical Ingredients (Sydney)
Huisong Pharmaceuticals —Remote
- $60,000 - $100,000 a year
- Full-time
- Remote
- Sales
- Business development
- Bachelor's degree
Quick Apply
Virtual Pharmacy Representative
Viatris —Remote
- Full-time
- Remote
- Sales
- Bachelor's degree
- Business
- Health insurance
- Parental leave
Pharmacy Sales Representative
Viatris —Remote
- Full-time
- Remote
- Sales
- Bachelor's degree
- Communication skills
- Parental leave
- Employee discount
CSP Strategic Partner Manager - APJ
Wiz —Remote
- Remote
- Azure
- Salesforce
- AWS
1d
Practice Development Manager VIC (Sales/Business Development)(12 months contract)
Align Technology —Remote
- Weekend availability
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick Apply
7d
State Account Manager
Viatris —Remote
- Full-time
- Remote
- Sales
- Bachelor's degree
- Communication skills
- Health insurance
- Parental leave
Business Development Representative, Oceania - 2622
Enverus —Remote
- Full-time
- Remote
- Spanish
- Salesforce
- Engineering

I want to receive the latest job alert for customer service manager in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near remote

Sales Representative jobs in Remote

Project Manager jobs in Remote

Business Development Manager jobs in Remote

Business Development Representative jobs in Remote

Sponsorship Manager jobs in Melbourne City Centre Vic

Sponsorship Manager jobs in Perth Wa

Operations Manager jobs in Sydney Nsw

People Business Partner jobs in Sydney Nsw

Older People jobs in Perth Wa

Business Analyst jobs in Western Australia

Business Administration jobs in Sydney Nsw

Entry Level Marketing jobs in Sydney Nsw

Senior Marketing Manager jobs in Sydney Nsw

Senior Marketing Manager jobs in Central Coast Nsw

Senior Marketing Manager jobs in Melbourne Vic

Senior Marketing Manager jobs in Hawthorn Vic

Case Manager jobs in Perth Wa

Hotel Manager jobs in Sydney Nsw

No Experience Sales jobs in Brisbane Qld

Sales Representative jobs in Guildford Nsw

ITSM Atlassian Consultant

ServiceRocket -
Remote

Apply Now

Job Details

Contract

Qualifications

Jira
Computer Science
Incident management
Deployment
Command line
SQL
Bachelor's degree
Confluence
ITIL
User acceptance testing
Scripting
Agile
Test cases
AI
Communication skills
Information Technology

Full Job Description

G'day!

We are ServiceRocket , a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of our clients' and your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.

Twenty-plus years and counting, we’ve got your back.

Why is ServiceRocket the place for you

A technology services leader of many solutions and partnerships with industry giants and household names. This allows you to team up with a world-class group of experts to execute meaningful projects.

Through your experience, you'll be able to enhance your industry knowledge and work with high-level decision-makers.

Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor. Our culture rocks! You’ll join a fun-loving and inclusive work environment.

ServiceRocket has a dedicated leadership behaviors mindset that ensures you'll be a valued member of the team whose contribution matters.

Visit our website to learn more and become a part of our Rocketeer Nation.

As part of our Crew Member ITSM Atlassian Consultant program, you bring specialized knowledge and hands-on expertise to ensure the technical success of platform administration and operations, incident management, governance and continuous improvement, and reliability.

Beyond implementation, the ITSM Atlassian Consultant acts as a Subject Matter Expert, offering guidance on specific technologies, products, or platforms like Jira, Confluence or Jira Service Management. They are key in Solution Design, collaborating with stakeholders to develop solutions that align with both business needs and technical requirements. This role also involves proactive troubleshooting and problem-solving for any technical issues that arise, alongside dedicated knowledge transfer through training, documentation, and best practices to empower customer teams.

The ITSM Consultant works in close collaboration with Project Managers, Solution Architects, and customer teams, ensuring quality assurance by meeting defined specifications and standards. They will also undertake ad-hoc assignments and duties as required to support project objectives and overall technical excellence.

What you’ll be doing

- Support the technical implementation, configuration, customization, and deployment of solutions.

- Provide specialized knowledge and guidance as a Subject Matter Expert on relevant technologies, products, or platforms

- Collaborate with stakeholders to design solutions that meet defined business needs and technical requirements

- Proactively identify, analyze, and resolve technical issues throughout the project lifecycle

- Facilitate knowledge transfer by delivering training, documentation, and best practices to customer teams

- Work closely with Project Managers, Solution Architects, and customer teams to ensure project alignment and successful delivery

- Ensure all technical deliverables meet defined specifications, standards, and quality benchmarks

- Perform other technical duties and assignments to support project objectives and ensure overall technical success

What you’ll bring to the table ‍

- Bachelor’s degree in Computer Science, Information Technology, Mathematics or related technical disciplines

- A minimum of 5 years of experience as an Atlassian Consultant, Atlassian Administrator, Jira Administrator, or similar position

- Proven track record in implementing solutions, including installations, upgrades, workshops, integrations, and training for Atlassian products (Jira, Confluence, JSM, etc)

- Demonstrated expertise in undertaking analysis, evaluation, and translation of customer requirements and feeding them into solutions

- Excellent communication skills, including workshop facilitation, written and verbal communication

- Experience with Agile development methodologies

- Proficiency in technical skills such as: command line (preferably Unix), SQL, script development, software configuration, and other related technical skills- Knowledge of scripting languages (e.g. Python, Groovy, Perl, Ruby, Shell Scripting, etc.)

- Familiarity with ITIL and ITSM principles

- Experienced in UAT testing and test use-case development

- Knowledge of cloud technologies

Our Selection Process

Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you to partner with.

You will first meet our TA member in charge of the process, they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then you’ll meet the selection team and the executive of the area.

Become a Crew Member. Join us in enabling global companies to take off.

Additional Information

ServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

RECRUITING FRAUD ALERT: Your personal information and online safety are important to us. At ServiceRocket, recruiters only direct candidates to apply through our official career page at https://www.servicerocket.com/join-us. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from ServiceRocket, please email [email protected] .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

customer service manager jobs in remote

ITSM Atlassian Consultant

Channel Account Manager - ANZ (Melbourne)

Business Development Manager - U.S Defense

Project Manager - Australia

Key Account Manager (Mental Health Services)

Account Manager, Sponsorship Sales

Manager, Platform Professional Services (Remote, AUS)

FinCrime Risk Manager (Investigations)

Senior Data Scientist

Technical Marketing Specialist (Remote)

People Partner (HR Advisory)

Senior Marketing Manager (6 month maternity leave cover)

Business Development Manager - Protected Crops

Business Development Manager - Nutraceutical Ingredients (Sydney)

Virtual Pharmacy Representative

Pharmacy Sales Representative

CSP Strategic Partner Manager - APJ

Practice Development Manager VIC (Sales/Business Development)(12 months contract)

State Account Manager

Business Development Representative, Oceania - 2622

I want to receive the latest job alert for customer service manager in remote

Related Searches

Explore jobs in more locations

G'day!

Why is ServiceRocket the place for you

What you’ll be doing

What you’ll bring to the table ‍

Our Selection Process

Additional Information

Job Seeker Tools

Employer Tools

Browse

Stay Connected