In-Demand concierge Jobs in melbourne, vic

Guest Services - Switchboard Operator | Full Time
AccorHotel —Chadstone VIC
- Weekend availability
- Communication skills
- Employee assistance program
Quick Apply
9d
Guest Service Agent
Oaks Hotels —Melbourne VIC
- $26.70 - $40.05 an hour
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Front Desk Representative
Focus Osteopathy —Mount Waverley VIC
- $29.50 - $43.61 an hour
- Part-time
- Google Suite
- Customer service
- Medical office experience
- Employee discount
- Professional development assistance
Quick Apply
8d
Property Services Manager
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
6d
Racing Trading Operator
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- On-the-job training
8d
Guest Service Agent & Night Audit
Accor Apartments & Realty —Southbank VIC
- Weekend availability
- Hospitality
- Customer service
- Front desk
Client Associate
Findex —Melbourne VIC
- Full-time
- Hybrid work
- Work from home
- Employee assistance program
Customer Service Officer
Cabrini Health —Malvern VIC
- Customer service
- Microsoft Office
1d
Service Operations Specialist
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- DevOps
- AWS
- Scripting
- Annual leave
- On-the-job training
8d
GUEST SERVICES OFFICER – BELL DESK
Park Hyatt Melbourne —Melbourne VIC
- Rotating roster
- Communication skills
- Hotel experience
- Time management
- Health insurance
- Annual leave
Senior Analyst
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- SQL
- Analytics
- Annual leave
- On-the-job training
Guest Services Agent (GSA)
Song Properties —Melbourne VIC
- Urgently hiring
- Hospitality
- Microsoft Office
- Agile
Digital Designer - 6 month contract
Sportsbet —Melbourne VIC
- Full-time
- On-the-job training
- Free food
Data Centre Specialist
STACK Infrastructure APAC —Melbourne VIC
- Weekend availability
- Leadership
Quick Apply
Reservations and Venue Sales Coordinator
The San Telmo Group —Melbourne VIC
- $73,803 - $75,000 a year
- Full-time
- Management
- Sales
- Leadership
- Employee discount
Quick Apply
14d
Customer Solutions Manager
The GPT Group —Melbourne VIC
- Full-time
- Marketing
- Customer service
- Communication skills
- Parental leave
- Referral program
7d
Eastern Health - Security Guard
ISS —Melbourne VIC
- Weekend availability
- Supervising experience
Corporate Development Manager - APAC
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Annual leave
- On-the-job training
Guest Services Attendant (Housekeeping) - Shoppingtown Hotel
Endeavour Group —Doncaster VIC
- Employee assistance program
Head of Privacy, Data Enablement and RAI
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- AI
- Leadership
- Annual leave
- On-the-job training
14d

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concierge jobs near melbourne, vic

Guest Services - Switchboard Operator | Full Time

AccorHotel -
Chadstone VIC

Quick Apply

Job Details

Full-time
9 days ago

Benefits

Employee assistance program
Insurance services

Qualifications

Communication skills

Full Job Description

Company Description

At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.

Who we are…

Hotel Chadstone Melbourne MGallery is part of worldwide hotel group, Accor. Inspired by the creative journey of fashion, the hotel provides guests with a layered and sensorial experience that is unique and without comparison. Located on the door step to Chadstone - The Fashion Capital, the hotel is in the lifestyle and entertainment destination of Melbourne. Five star luxury and glamour creates the perfect setting for colleagues to create special moments that our guests will remember. Join us at Hotel Chadstone Melbourne MGallery, where we create stories that stay.

Job Description

What you’ll be doing:

Answer all incoming calls via the switchboard in a professional and polite manner
Provide exceptional service to our guests in every interaction by anticipating their needs, responding to requests promptly, efficiently, and courteously
Create genuine connections with guests by listening, demonstrating care and empathy.
Handle guest complaints in a positive manner escalating as required
Communicate effectively with other departments such as Housekeeping, Food & Beverage to assist guests in regard to room changes, dining bookings etc.
Keep other members of front office team informed on guest feedback, requirements etc. during and on shift change
Participating in training and development programs to enhance skills and capabilities to increase the guest experience

What we can offer you:

A fun work environment where your job is simply to make people happy!
A genuine sense of community… our team is one big family
Share your love of Melbourne! Our guests want your insider-knowledge on what to experience when they visit this great city
Develop invaluable skills that you can use in all walks of life – customer service, communication, time management, problem solving and resilience!
If hospitality is your thing, the career opportunities are endless as part of Australia’s largest hospitality employer, Accor
Be part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day

Qualifications

What we're looking for:

An energetic, team-focused and can-do attitude
Enthusiasm to connect with guests and to hear their story
Exceptional communication skills both written and verbal
High level of computer literacy
Excellent attention to detail
The ability to work across a 7 day roster - evenings, mornings and weekends

Additional Information

What’s in it for you

Great benefits - worldwide accommodation and food & beverage discounts from you first day, Chadstone shopping centre discounts (at selected stores), free nights’ accommodation on your anniversary with Accor, Employee Assistance Program, discounted health insurance
Live in Melbourne's South-East? Work close to home and avoid the CBD
Endless learning & career development opportunities with Australia's largest hospitality group – Accor
Industry-leading training and development opportunities with Accor Academy
Be part of a dynamic hotel environment with a supportive and fun team

Apply now to begin your journey with Hotel Chadstone Melbourne MGallery, we look forward to receiving your application.

Quick Apply

Refine Your Search

concierge jobs in melbourne, vic

Guest Services - Switchboard Operator | Full Time

Guest Service Agent

Front Desk Representative

Property Services Manager

Racing Trading Operator

Guest Service Agent & Night Audit

Client Associate

Customer Service Officer

Service Operations Specialist

GUEST SERVICES OFFICER – BELL DESK

Senior Analyst

Guest Services Agent (GSA)

Digital Designer - 6 month contract

Data Centre Specialist

Reservations and Venue Sales Coordinator

Customer Solutions Manager

Eastern Health - Security Guard

Corporate Development Manager - APAC

Guest Services Attendant (Housekeeping) - Shoppingtown Hotel

Head of Privacy, Data Enablement and RAI

I want to receive the latest job alert for concierge in melbourne, vic

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