In-Demand It support Jobs in Docklands Vic

Service Desk Analyst
Mercy Health Australia —Richmond VIC
- Full-time
- Hybrid work
- Communication skills
8d
ICT Systems Test Engineer
Synechron —Melbourne VIC
- $80,000 - $120,000 a year
- Full-time
- No degree
- APIs
- Financial services
Quick Apply
Desktop Support Engineer
BluBiz Solutions —Melbourne VIC
- Full-time
- Management
- Computer Science
- Bachelor's degree
- Paid training
Service Desk Analyst
Cabrini Health —Malvern VIC
- $76,515 - $80,000 a year
- Full-time
- Management
- Software troubleshooting
- Customer service
11d
Senior IT Administrator
Victoria Police —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
11d
Service Desk & Desktop Analyst
MEGT Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Customer service
- Communication skills
- Health insurance
- Parental leave
1d
IT Support Administrator - 0.5 FTE
FrankieOne —Melbourne VIC
- Part-time
- Hybrid work
- Management
- Sales
- Administrative experience
IT Service Desk Analyst
CBP Lawyers —Melbourne VIC
- Full-time
- Microsoft Access
- Management
- Customer service
- Gym membership
Desktop Support Officer
Axiom Technologies —Melbourne VIC
- Full-time
- Remote
- Microsoft Outlook
- Management
- Customer service
IT Infrastructure Specialist - Networks
Toll Group —Melbourne VIC
- Full-time
- Analysis skills
Systems Administrator
Coforge Ltd. —Melbourne VIC
- $80,000 - $100,000 a year
- Full-time
- Azure
- In-person
23h
Technical Support Specialist
Autodesk —Melbourne VIC
- Full-time
- CRM software
- Salesforce
- Analysis skills
- Work from home
Senior Technical Support Engineer – Battery Energy Storage Systems
AESON POWER —Mitcham VIC
- From $75,000 a year
- Full-time
- Schematics
- English
- Bachelor's degree
- Employee discount
- Professional development assistance
Quick Apply
Unifier System Support Analyst
Department of Transport and Planning —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Management
- Computer Science
- Bachelor's degree
1d
Network and Systems Support Engineer
FinXL —Melbourne VIC
- $80,000 - $100,000 a year
- Full-time
- Bachelor's degree
- Communication skills
2d
Senior IT support analyst
Millennium —Mulgrave VIC
- Full-time
- Azure
- SharePoint
- Communication skills
11d
IT and online digital services support
EMC Technologies —Melbourne VIC
- Management
- Marketing
- EMR systems
System Administrators TSPV
Leidos —Melbourne VIC
- Full-time
- Management
- Databases
- Administrative experience
- Annual leave
IT Service Desk Team Lead
FYFE —Melbourne VIC
- Paid training
- Parental leave
11d
IT Systems Administrator
ASSA ABLOY —Oakleigh VIC
- Full-time
- Azure
- Administrative experience
- In-person

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Service Desk Analyst

Mercy Health Australia -
Richmond VIC

Apply Now

Job Details

Full-time
8 days ago

Qualifications

ITIL Foundation
ITIL Certification
IT service management
Technical support
ServiceNow
Communication skills

Full Job Description

Employment Type: Permanent full time

Hours: Monday to Friday, 76 hour fortnight

Location: Hybrid / North Richmond (Head Office)

Upload with Application: Resume, cover letter, and all relevant qualifications

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people at every stage of life. Across our aged care homes, hospitals and research facilities, and across numerous cities and towns, we’re on a journey to keep growing our impact for the next hundred years.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

The Service Desk Analyst is a member of the Technology Support Group and part of a larger team of Service Desk Analysts responsible for providing 1st level phone-based and onsite information technology support for Mercy Health staff and facilities. The Technology Support Group is a customer focused team that is required to work closely with both clinical and business support teams to ensure the best possible outcomes for Mercy Health staff, clients, patients, and residents.

What you’ll bring

It takes a special kind of person to work in healthcare or community services. If you are genuinely interested in helping others, then you’ll find you can build something here and find your place in a team of 10,000 hearts.

To thrive in this role, you will have:

Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
A minimum of 1 years’ experience in an IT Service Desk, technical support or customer-facing technology role.
Demonstrated experience in a fast-paced environment, ideally in a healthcare or similar complex environment.
Working knowledge of an IT Service Management (ITSM) ticketing tool – experience with ServiceNow highly regarded.
A relevant IT qualification and/or progress toward vendor certifications in Microsoft or equivalent.
Awareness of ITIL service management principles; ITIL Foundation certification desirable.

You will also be required to provide evidence of, or in the process of obtaining:

A current Police Record Check
Working Rights

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Apply Now

Refine Your Search

it support jobs in docklands vic

Service Desk Analyst

ICT Systems Test Engineer

Desktop Support Engineer

Service Desk Analyst

Senior IT Administrator

Service Desk & Desktop Analyst

IT Support Administrator - 0.5 FTE

IT Service Desk Analyst

Desktop Support Officer

IT Infrastructure Specialist - Networks

Systems Administrator

Technical Support Specialist

Senior Technical Support Engineer – Battery Energy Storage Systems

Unifier System Support Analyst

Network and Systems Support Engineer

Senior IT support analyst

IT and online digital services support

System Administrators TSPV

IT Service Desk Team Lead

IT Systems Administrator

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