In-Demand Sales coordinator Jobs in North Melbourne, Vic

Customer Experience Coordinator (Part Time)
The Good Guys —Southbank VIC
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Parental leave
- Employee assistance program
2d
Regional Operations Manager
Complete Farmer LTD —Airport West VIC
- Full-time
- Data analysis skills
- English
- Master's degree
Quick Apply
Major Accounts Coordinator
S&P Computersysteme GmbH —Melbourne VIC
- Full-time
- Microsoft Excel
- Sales
- ERP systems
Senior Travel Coordinator
Linfox —Essendon Fields VIC
- Full-time
- Customer service
- Office
- In-person
2d
DSO Customer Success & Education Coordinator
Straumann —Melbourne VIC
- $75,000 - $90,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Marketing Coordinator (Spanish Speaking)
Easygo —Melbourne VIC
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Office
- Referral program
Quick Apply
Regional Operations Manager (Togo)
Complete Farmer LTD —Airport West VIC
- Full-time
- Data analysis skills
- English
- Master's degree
Quick Apply
Delivery Coordinator | Zeekr South Yarra
Autosports Group Limited —South Yarra VIC
- Full-time
- Customer service
Quick Apply
Graduate Production Engineer/ Coordinator
Swagelok Australia & New Zealand —Campbellfield VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Quick Apply
Senior Marketing and Publicity Coordinator
Monash University —Clayton VIC
- $110,527 - $121,227 a year
- Part-time
- Hybrid work
- Marketing
- University
- Communication skills
9d
Activity and Lifestyle Coordinator
Ryman Healthcare —Wheelers Hill VIC
- Part-time
- Communication skills
10d
Advanced Associate, Test Center Support
Pearson —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Education
Marketplace Operations Coordinator - Country Road Group
Country Road Group —Melbourne City Centre VIC
- Full-time
- Sales
- Communication skills
- Health insurance
- Parental leave
5d
Senior Learning Designer
Oxford University Press Pakistan —Docklands VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Front Office Reception
Dental Boutique —Balwyn VIC
- Full-time
- Microsoft Excel
- Sales
- Clinic
Quick Apply
13d
Business Development Manager
Kogan —South Melbourne VIC
- Full-time
- Sales
- Bachelor's degree
- AI
- Wellness program
Purchasing Officer
Harvey Norman —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
4d
Project Manager - Retail, Commercial & Hospitality
Teamified —Melbourne VIC
- $140,000 - $160,000 a year
- Full-time
- Remote
- Hospitality
- Microsoft Office
- Plumbing
Quick Apply
Gymnastics Coordinator
YMCA Recreation —Balwyn VIC
- $68,082 - $81,462 a year
- Full-time
- First Aid Certification
- Leadership
- Communication skills
Retail Store Manager - St Kilda
Ghanda Clothing —St Kilda VIC
- Overtime
- Hospitality
- Leadership
4d

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sales coordinator jobs near north melbourne, vic

Customer Experience Coordinator (Part Time)

The Good Guys -
Southbank VIC

Apply Now

Job Details

Full-time
2 days ago

Benefits

Parental leave
Employee assistance program

Qualifications

CRM software
Sales
Customer service
Salesforce
Case management
Organisational skills
Communication skills

Full Job Description

Company Description

At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.

JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you.

Why join JB Hi-Fi?

Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

As the Customer Experience Coordinator, you will be responsible for managing and resolving cases that originate from inbound customer inquiries (via email, form submission, or direct input from the Customer Care Team). You will also be responsible for efficiently providing quoting, order fulfilment services to our customers while also ensuring the smooth handling of backorders, supplier follow-ups, and escalations from the Customer Care Team.

Key Responsibilities include, but are not limited to:

Taking ownership of complex cases that cannot be resolved during the first contact and ensure. thorough resolution by capturing all necessary details and updating Salesforce.
Managing backorder follow-ups and supplier coordination to ensure timely delivery of customer orders.
Handling complex quotes and orders that involve bespoke requirements, collaborating with Account Managers where necessary.
Ensuring adherence to SLAs for case resolution, and proactively communicate with customers to provide updates on case status.
Driving improvement in customer satisfaction (CSAT) and net promoter score (NPAS) outcomes scores through consistent, high-quality case management.
Collaborating with the Senior Customer Experience Coordinators on escalated or complex cases that require additional support.

Please note, there are two part time roles available 0.5 FTE.

Qualifications

To be successful in this role, you will need:

Proven experience in case management or customer service roles, ideally within a commercial or B2B environment.
Strong written and verbal communication skills, with the ability to handle escalated cases professionally and clearly.
Demonstrated ability to handle complex cases, resolve issues independently, and escalate when required.
An ability to accurately manage multiple cases, track progress, and follow up to ensure timely resolution.
Experience working across teams, particularly with sales, fulfilment, and suppliers to resolve customer cases.
Strong organisational skills, with the ability to manage multiple cases and priorities at the same time.
Proficiency in using CRM systems, particularly Salesforce, CPQ, and Service Cloud for case management and customer service.
Familiarity with Salesforce or similar CRM platforms is highly regarded, desired.
Experience handling order fulfilment processes and supplier follow-ups, desired.
Understanding of CSAT, NPAS, and case management performance metrics, desired.

Additional Information

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!

Job Location

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Refine Your Search

sales coordinator jobs in north melbourne, vic

Customer Experience Coordinator (Part Time)

Regional Operations Manager

Major Accounts Coordinator

Senior Travel Coordinator

DSO Customer Success & Education Coordinator

Marketing Coordinator (Spanish Speaking)

Regional Operations Manager (Togo)

Delivery Coordinator | Zeekr South Yarra

Graduate Production Engineer/ Coordinator

Senior Marketing and Publicity Coordinator

Activity and Lifestyle Coordinator

Advanced Associate, Test Center Support

Marketplace Operations Coordinator - Country Road Group

Senior Learning Designer

Front Office Reception

Business Development Manager

Purchasing Officer

Project Manager - Retail, Commercial & Hospitality

Gymnastics Coordinator

Retail Store Manager - St Kilda

I want to receive the latest job alert for sales coordinator in north melbourne, vic

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